Webinars

Join us to learn about Affordable Connectivity Program updates, including ACP rules and orders, guidance about compliance and filings, the National Verifier (NV), and the National Lifeline Accountability Database (NLAD).

Upcoming Trainings

ACP Recertification – June 6 at 3 p.m. ET

Previous Trainings

Claims System Enhancements - May 11, 2023
43:59 minutes Slides
Demo of Online Application in Consumer Portal
05:24 minutes
Enhancements to the ACP Application - March 29, 2023
28:41 minutes Slides
Get Started for Small Service Providers - January 25, 2023
56:08 minutes Slides
Get Started for Small Service Providers - October 13, 2022
1:02:07 minutes Slides
ACP Recertification Office Hours - August 24, 2022
59:16 minutes Slides
ACP Recertification - July 20, 2022
46:23 minutes Slides
Get Started for Small Service Providers - June 23, 2022
59:58 minutes Slides
ACP Device Claims Updates - June 16, 2022
27:45 minutes Slides
Affordable Connectivity Claims System - April 21, 2022
44:10 minutes Slides
ACP Getting Started with NLAD – March 24, 2022
1:02:41 minutes Slides
ACP Getting Started with the NV - March 22, 2022
54:56 minutes Slides
Affordable Connectivity Program 101 – March 17, 2022
51:02 minutes Slides
ACP NLAD System Changes for SPs- March 10, 2022
42:36 minutes Slides

Past Trainings

ACP Claims Process Webinar for Service Providers
Slides
January 27, 2022
ACP Election Process Office Hours for Service Providers
Slides 
January 5, 2022
ACP System Changes Office Hours for Service Providers
Slides
December 21, 2021
ACP System Changes Office Hours for Service Providers
Slides
Bulk upload template
December 16, 2021
ACP Overview Webinar for Consumer Advocates
Slides
December 15, 2021
ACP Overview Webinar for Service Providers
Slides
December 14, 2021