COVID-19 Update: USAC remains open for business—Washington, DC office closed. Learn more about USF program responses.

Videos

Learn about managing the form filing process, FCC requirements, and other elements of the Lifeline program.

About Lifeline
Representative Accountability Database (RAD)
National Verifier (NV)
National Lifeline Accountability Database (NLAD)
Lifeline Claims System (LCS)

About Lifeline

About Lifeline How to Apply Online

How to Apply Online

About Lifeline How to Apply with a Lifeline Company

How to Apply with a Lifeline Company

Representative Accountability Database (RAD)

Representative Accountability Database (RAD) Overview of RAD

Overview of RAD

Representative Accountability Database (RAD) How to Register for a Representative ID

How to Register for a Representative ID

Representative Accountability Database (RAD) How to Submit Identity Validation Documentation

How to Submit Identity Validation Documentation

Representative Accountability Database (RAD) Linking Representative IDs to Individual User Accounts

Linking Representative IDs to Individual User Accounts

Representative Accountability Database (RAD) Linking Representative IDs to API Accounts

Linking Representative IDs to API Accounts

National Verifier (NV)

National Verifier (NV) Overview of the National Verifier Portal

Overview of the National Verifier Portal

National Verifier (NV) How to Use the National Verifier as a Provider

How to Use the National Verifier as a Provider

National Verifier (NV) How to Correct Errors

How to Correct Errors

National Verifier (NV) Check Consumer Eligibility without Using the SP Portal

Check Consumer Eligibility without Using the SP Portal

National Lifeline Accountability Database (NLAD)

National Lifeline Accountability Database (NLAD) How to Log in to NLAD

How to Log in to NLAD

National Lifeline Accountability Database (NLAD) NLAD User Guide

NLAD User Guide

National Lifeline Accountability Database (NLAD) How to Create an ETC Admin in NLAD

How to Create an ETC Admin in NLAD

National Lifeline Accountability Database (NLAD) How to Create Subaccounts in NLAD

How to Create Subaccounts in NLAD

National Lifeline Accountability Database (NLAD) How to Enroll a Subscriber in NLAD

How to Enroll a Subscriber in NLAD

National Lifeline Accountability Database (NLAD) How to Upload a Subscriber File in NLAD

How to Upload a Subscriber File in NLAD

National Lifeline Accountability Database (NLAD) How to Update a Subscriber in NLAD

How to Update a Subscriber in NLAD

National Lifeline Accountability Database (NLAD) How to Submit a Dispute Resolution in NLAD

How to Submit a Dispute Resolution in NLAD

National Lifeline Accountability Database (NLAD) How to Transfer a Subscriber Benefit in NLAD

How to Transfer a Subscriber Benefit in NLAD

National Lifeline Accountability Database (NLAD) How to De-enroll a Subscriber in NLAD

How to De-enroll a Subscriber in NLAD

National Lifeline Accountability Database (NLAD) How to Run Reports in NLAD

How to Run Reports in NLAD

Lifeline Claims System (LCS)

Lifeline Claims System (LCS) How to Submit Claims in LCS

How to Submit Claims in LCS

Lifeline Claims System (LCS) How to Submit Claims in LCS (NLAD Opt-Out States)

How to Submit Claims in LCS (NLAD Opt-Out States)