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The E-Rate program offers discounts of up to 90 percent to eligible schools and libraries on internet access, data transmission services, and internal connections. To receive funding, the equipment and/or services must be competitively bid and approved.
USAC administers the E-Rate program, with oversight from the Federal Communications Commission (FCC).
Are you eligible?
To participate in the E-Rate program, schools and libraries must meet eligibility requirements and ensure that they are requesting eligible equipment and/or services.
Schools (public or private, K-12) libraries, and groups of schools and libraries (e.g., consortia, districts, and systems) are eligible to apply for discounts. View a full list of Eligible Applicants.
Internet access, telecommunications services, and related[TS2.1] equipment (e.g., Wi-Fi hardware, cabling, and basic maintenance services) are eligible to be discounted. View a full list of Eligible Services.
How does the E-Rate program cycle work?
The E-Rate program follows a static cycle dictated by filing windows set by the FCC. While E-Rate’s funding year starts on July 1 and ends the following June, school and library applicants may proactively participate in the program and work with service providers throughout the calendar year.
For more information on the date ranges for key E-Rate activities, view this graphic of the program’s timeline. (Note: The timeline reflects typical dates but is subject to change.)
How do discounts work?
E-Rate uses a discount matrix to determine the correct discount level for a school district or library system.
For example: A library with a 90 percent discount rate purchasing $1,000 in eligible broadband services would pay its 10 percent non-discount share of costs (i.e., $100) to the service provider. The E-Rate program would pay the remaining 90 percent (i.e., $900).
For more information on discount calculations, visit E-Rate’s Calculating Discounts page.
What is your role?
Applicants in the E-Rate program are schools, libraries, and groups of schools and libraries. Service providers are telecommunications companies that bid to offer service to applicants.
There are different actions each group must take to participate in E-Rate.
E-Rate applicants must:
- Register for an FCC Registration Number (FCC RN)
- Call USAC’s E-Rate Customer Service Center at (888) 203-8100 to:
- Create an account in the E-Rate Productivity Center (EPC)
- Request a Billed Entity Number (BEN)
- Competitively request bids by describing the needed eligible equipment and services to prospective service providers
- Select a service provider and sign a contract or service agreement
- Apply for discounts when the E-Rate filing window opens and work with the selected service provider to determine an invoicing method
- Certify when their approved, eligible services begin
- Abide by the funding year filing window deadlines
- Keep their information up to date
- Fully register with SAM.gov, obtain a UEI, and link the UEI to a valid bank account if planning to invoice USAC directly
These steps are described in detail on E-Rate’s Applicant Process pages.
Service providers must:
- Fully register with SAM.gov, obtain a UEI, and link the UEI to a valid bank account, to be paid by USAC
- Register for an FCC Registration Number (FCC RN)
- Create an account in the E-Rate Productivity Center (EPC) by calling USAC’s E-Rate Customer Service Center at (888) 203-8100
- Complete an FCC Form 498 (the Service Provider and Billed Entity Identification Number and General Contact Information Form)
- Respond to applicants’ requests for bids
- Upon winning a bid, file the Service Provider Annual Certification (SPAC) Form (FCC Form 473) for the upcoming funding year
- Assist applicants with the remainder of the application process
- Work with the applicant to determine an invoicing method
- Abide by the funding year filing window deadlines
- Keep their information up to date
These steps are described in detail on E-Rate’s Service Provider Process pages.
Tribal schools, libraries, and Tribal college or university (TCU) libraries that serve as public libraries in their community are welcome to participate in the E-Rate program. USAC holds teleconferences and trainings throughout the year to discuss Tribally relevant topics, share program updates, and answer questions from Tribal partners. Visit USAC’s Tribal Nations Programs page for more information.
Contact Us
E-Rate applicants may receive assistance with program questions, problems, and system issues by calling the E-Rate Customer Service Center (CSC) at (888) 203-8100 Monday through Friday, 8 a.m. to 8 p.m. ET.
Service providers and Universal Service Fund contributors needing assistance should visit the Service Providers Contact Us page.
