Get Started

The E-Rate program helps ensure that schools and libraries can obtain high-speed internet access and telecommunications at affordable rates. The E-rate program is administered by USAC with oversight from the Federal Communications Commission (FCC).

Are you eligible?

To participate in the E-Rate program, schools and libraries must meet eligibility requirements and ensure that they are requesting eligible equipment and/or services.

Schools (public or private, K-12) libraries, and groups of schools and libraries (e.g., consortia, districts, and systems) can apply for discounts on eligible equipment and services. View a full list of Eligible Applicants. Internet access, telecommunications services, and related equipment are eligible for discounts. View a full list of Eligible Services.

What is Your Role?

Learn about the first step you need to take if you are an eligible applicant or service provider participating in the E-Rate program.

Emergency Connectivity Fund Program

The E-Rate program is separate from the Emergency Connectivity Fund (ECF) Program, which provides funding to help schools and libraries keep students, staff, and patrons connected during the COVID-19 health emergency. The ECF Program application filing window closed on October 13, 2021. If you need assistance with the ECF Program, please contact the ECF Customer Support Center (CSC) at (800) 234-9781 Monday through Friday from 8 a.m. to 8 p.m. ET.

Contact Us

Program participants can receive assistance with program questions, problems, and system issues by calling the E-Rate Customer Service Center (CSC) at (888) 203-8100 Monday through Friday, 8 a.m. to 8 p.m. ET.

Universal Service Fund contributors and service providers can go to the Service Providers Contact Us page for additional assistance.