COVID-19 Update: USAC remains open for business. Learn more about USF program responses.

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Upcoming Trainings

ACP Recertification

 

Past Trainings

ACP Overview Webinar for Service Providers – December 14, 2021

ACP Overview Webinar for Consumer Advocates – December 15, 2021

ACP System Changes Office Hours for Service Providers – December 16, 2021

ACP System Changes Office Hours for Service Providers – December 21, 2021

ACP Election Process Office Hours for Service Providers – January 5, 2022

ACP Claims Process Webinar for Service Providers- January 27, 2022

ACP NLAD System Changes for Service Providers – March 10, 2022

ACP 101 – March 17, 2022

ACP Getting Started with the National Verifier – March 22, 2022

ACP Getting Started with NLAD – March 24, 2022

Affordable Connectivity Claims System (ACCS) – April 21, 2022

ACP Device Claims Updates – June 16, 2022

Program Bulletins

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Frequently Asked Questions

Q: Will ACP qualifying programs change?

A: Households have new ways to qualify for the Affordable Connectivity Program such as receiving WIC benefits or having an income at or below 200% of the Federal Poverty Guidelines.

Households that qualified for the Emergency Broadband Benefit due to a substantial loss of income due to job loss or furlough since February 29, 2020 or by meeting the eligibility criteria for a participating provider’s COVID-19 program will need to requalify for the Affordable Connectivity Program.

Q: Can consumers still apply for EBB Benefits?

A: No. The EBB program transitioned to the Affordable Connectivity Program (ACP) on December 31, 2021. At this time, consumers can apply for the ACP at AffordableConnectivity.gov and enroll with participating service providers to receive their monthly benefit or one-time device discount.

Q: Will ACP provide a $50/month benefit like the EBB Program?

A: The Affordable Connectivity Program will offer a discount of up to $30 per month for broadband service. Households on Tribal lands will be eligible to receive a benefit of up to $75 per month for service.

Q:  How can consumers apply for the ACP?

A: Consumers can apply for the ACP at AffordableConnectivity.gov.