COVID-19 Update: USAC remains open for business. Learn more about USF program responses.

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Upcoming Trainings

ACP Claims Training

January 27, 2022 @ 3 PM ET: Register

Past Trainings

Affordable Connectivity Program Overview Webinar for Service Providers – December 14, 2021

Affordable Connectivity Program Overview Webinar for Consumer Advocates – December 15, 2021

Affordable Connectivity Program System Changes Office Hours for Service Providers – December 16, 2021

Affordable Connectivity Program System Changes Office Hours for Service Providers – December 21, 2021

Affordable Connectivity Program Election Process Office Hours for Service Providers – January 5, 2022

Program Bulletins

Frequently Asked Questions

Q: Will consumers’ EBB Benefits change due to the Infrastructure Bill/ACP?

A: At this time, consumers who receive the Emergency Broadband Benefit will not see any changes to their benefit. Households enrolled in the Emergency Broadband Benefit Program as of 12/31/21 will continue to receive their current monthly benefit during a 60-day transition period.

Q: Will ACP Qualifying programs change?

A: Households have new ways to qualify for the Affordable Connectivity Program such as receiving WIC benefits or having an income at or below 200% of the Federal Poverty Guidelines.

Households that qualified for the Emergency Broadband Benefit due to a substantial loss of income due to job loss or furlough since February 29, 2020 or by meeting the eligibility criteria for a participating provider’s COVID-19 program will need to requalify for the Affordable Connectivity Program.

Q: Can consumers still apply for EBB Benefits?

A: Yes. At this time, consumers can continue to apply for the EBB Program and enroll with participating Service Providers to receive their monthly benefit or one-time device discount.

Q: Will ACP provide a $50/month benefit like the EBB Program?

A: The Affordable Connectivity Program will offer a discount of up to $30 per month for broadband service. Households on Tribal lands will be eligible to receive a benefit of up to $75 per month for service. Households enrolled in the Emergency Broadband Benefit Program as of 12/31/21 will continue to receive their current monthly benefit during a 60-day transition period.

Q:  When can consumers apply for the ACP?

A: The ACP is not yet open for applications.  At this time, consumers can still apply for the EBB Program.  We will provide more details concerning the ACP as information becomes available.  Please continue to check our website for more information.  You may also visit fcc.gov/broadbandbenefit in the meantime.