ACP Processes

The Affordable Connectivity Program uses the National Eligibility Verifier (National Verifier), the National Lifeline Accountability Database (NLAD), and the Lifeline Claims System (LCS) for consumer eligibility, enrollment, and service provider reimbursement. As these systems are adapted to meet the requirements of the ACP, USAC will update these pages with additional information.

Service Provider Participation

Broadband service providers, including providers that have not been designated as eligible telecommunications carriers (ETCs), are able to participate in the ACP.

To participate, service providers must obtain an FCC Registration Number (FRN) through the Commission Registration System (CORES), register with the System for Award Management (SAM), and cannot be listed on the Treasury Do Not Pay List, among other requirements to be announced. Non-ETCs must receive FCC approval to participate in the program prior to filing an Election Notice with USAC.

ACP service providers will use the National Verifier to check consumer eligibility, NLAD to enroll subscribers, and ACCS to submit reimbursement requests. In order to perform subscriber transactions in the National Verifier or NLAD, service provider representatives must register for a Representative ID (Rep ID) in the Representative Accountability Database (RAD).

Providers with existing low-income programs can seek FCC approval to use an alternative eligibility verification process. Once a service provider has completed all of the initial registration steps, USAC will create system access for all of the necessary systems. Visit our Get Started page for more information. In addition, check out our NLAD or National Verifier staging environments to practice performing system transactions.

API Access to USAC Systems

If your company intends to utilize an Application Programming Interface (API) to access either the National Verifier or the National Lifeline Accountability Database (NLAD) for the ACP, please complete and sign the ISA and include it with your election notice for the ACP.

System Updates

USAC provides ACP updates via email bulletins. To receive ACP email outreach, please sign up. Find past ACP bulletins on the Learn page.

USAC has published a list of known system issues to help service providers who are working in the ACP systems.