FAQs
Important News: The Affordable Connectivity Program (ACP) has ended for now due to lack of additional funding from Congress.
Q: What was the ACP?
A: The Affordable Connectivity Program (ACP) was a U.S. government program run by the Federal Communications Commission (FCC) to help low-income households pay for internet service and connected devices.
The ACP offered a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households could also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contributed more than $10 and less than $50 toward the purchase price.
Q: Why can’t consumers apply for the ACP?
A: Due to a lack of additional funding from Congress, the last fully funded month of the program was April 2024. Partial reimbursements were available in May for service providers electing to pass through partial benefits to consumers. Service providers were required to inform consumers when the ACP discount on their monthly bill would end.
Q: Are there additional resources on the ACP Wind-Down?
A: For more information on the ACP Wind-Down please review any of the following resources:
- USAC’s ACP Wind-Down Webinar
- USAC’s ACP Wind-Down Office Hours
- USAC’s Bulletin Announcing the ACP Wind Down
- The FCC’s January 11 Order
- The FCC’s ACP Wind-Down Fact Sheet
- The FCC’s ACP Wind-Down FAQs
- The FCC’s Public Notice
- The FCC’s March 4 Public Notice
- The FCC’s March 19 Public Notice
- The FCC’s April 9 Public Notice
Q: What transactions can service providers perform in NLAD?
A: As of June 1, 2024, service providers can no longer perform transactions in NLAD. Service providers can still access NLAD through One Portal to review reports.
Q: What happens if Congress provides additional funding for the ACP?
A: If Congress provides additional funding for the ACP, the FCC will provide further guidance.