FAQs

Q: What is the ACP?

A: The Affordable Connectivity Program (ACP) is a U.S. government program run by the Federal Communications Commission (FCC)  to help low-income households pay for internet service and connected devices.

The ACP offers a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.

Q: How can consumers apply for the ACP?

A: Consumers can apply for the ACP by visiting AffordableConnectivity.gov to submit an application online or to print out a mail-in application Consumers can also apply through a participating internet company.

Q: Who is eligible for the ACP? 

A: Visit our Application and Eligibility Resources page to learn more about who is eligible for the program. Please note that only one ACP benefit and one device discount are allowed per household.

Q: How does a service provider participate in the ACP?

A: Visit our Participate in ACP page to learn more about how new service providers can participate in the program.

Q: Are there trainings about the Affordable Connectivity Program?

A: Yes, please visit our Webinars page to see all of our current trainings and learn about upcoming webinars.

Q: Who do I contact for questions about the ACP?

A: Service providers can send an email to ACProgram@usac.org if they have a question about the program, and consumers can email ACPSupport@usac.org. Both providers and consumers may also call the ACP Support Center at (877) 384-2575.