Upcoming Dates
Manage Your Account
Access USAC’s single sign-on dashboard. Lifeline service providers can log into the National Verifier, NLAD, and LCS using One Portal.
Use these links to directly access:
Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).
Eligible Consumers
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Eligible Services
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
The Process
These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
Announcements
Webinar Invitation: Recertification 101
Jun 13, 2022
Join us for an in-depth overview of the Lifeline program recertification process on Wednesday, June 22 from 3 p.m. - 4 p.m. ET.
During this training, the Lifeline program staff will discuss the recertification process and review:
• Methods to Recertify
• Recertification Outcomes
• Automatic De-enrollment
Who...
Read MoreLifeline – May 2022 Newsletter
May 27, 2022
May Monthly Newsletter Headlines:
- FCC Form 481 – Filing System Open
- Lifeline National Verifier Quarterly Eligibility Data
- Lifeline Program...
Recertification Update: Automated Eligibility Database Checks Will Resume
May 13, 2022
Recertification is an annual requirement for Lifeline subscribers. USAC conducts recertification to ensure that active Lifeline subscribers, including those who also...
Read MoreConsumers De-Enrolled from NLAD in Error
May 3, 2022
Affected Subscribers Re-Enrolled in NLAD On Wednesday, April 27, some Lifeline subscribers were de-enrolled in error. Service providers impacted by...
Read MoreSystem Notice
Apr 30, 2022
Update: Connectivity Issues in Lifeline and ACP Systems Connectivity has been restored to the National Lifeline Accountability Database (NLAD) and...
Read More