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Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

Lifeline – July 2021 Newsletter

July monthly newsletter headlines:

  • Lifeline Program Compliance Reminder: Submit Accurate Claims in Lifeline Claims System (LCS)
  • USAC Released Warning Message in LCS for Service Providers Subject to Non-usage Requirements
  • August Webinar: Lifeline 101 for Consumer Advocates
View full newsletter.

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USAC Provides Updates to Lifeline’s Census Block Data

Census Blocks Eligible for Continued Voice-Only Support

On June 1, 2021, the FCC and USAC released a

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July Monthly Maintenance Schedule

Monthly System Maintenance, July 16 The National Lifeline Accountability Database (NLAD), National Verifier (NV), Lifeline Claims System (LCS), and Representative...

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Connectivity Issues in NLAD Staging Environment Resolved

USAC has fully resolved the authentication issues in the National Lifeline Accountability Database (NLAD) staging environment. Users may access the...

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Lifeline – June 2021 Newsletter

June monthly newsletter headlines:

  • Lifeline Program Changes in Response to the Pandemic Extended
  • July Webinar: Lifeline Program Requirements
  • LCS...

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