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Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

Webinar Invitation: Recertification 101

Join us for an in-depth overview of the Lifeline program recertification process on Wednesday, June 22 from 3 p.m. - 4 p.m. ET.

During this training, the Lifeline program staff will discuss the recertification process and review:
• Methods to Recertify
• Recertification Outcomes
• Automatic De-enrollment

Who...

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Lifeline – May 2022 Newsletter

May Monthly Newsletter Headlines:

  • FCC Form 481 – Filing System Open
  • Lifeline National Verifier Quarterly Eligibility Data
  • Lifeline Program...

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Recertification Update: Automated Eligibility Database Checks Will Resume

Recertification is an annual requirement for Lifeline subscribers. USAC conducts recertification to ensure that active Lifeline subscribers, including those who also...

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Consumers De-Enrolled from NLAD in Error

Affected Subscribers Re-Enrolled in NLAD On Wednesday, April 27, some Lifeline subscribers were de-enrolled in error. Service providers impacted by...

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System Notice

Update: Connectivity Issues in Lifeline and ACP Systems ​​​​​Connectivity has been restored to the National Lifeline Accountability Database (NLAD) and...

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