Lifeline
Lowering the monthly cost of phone or internet service
Upcoming Dates
There are no upcoming dates at this time.
Manage Your Account
Access USAC’s single sign-on dashboard. Lifeline service providers can log into the National Verifier, NLAD, and LCS using One Portal.
Use these links to directly access:
How It Works
Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).
Eligible Consumers
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Eligible Services
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
The Process
These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
Announcements
November 2022 Lifeline Newsletter
Nov 22, 2022
November Monthly Newsletter Headlines:
- Hurricane Ian Waiver in Effect through November 30, 2022
- Hurricane Fiona Waiver in Effect through November 30, 2022
- FCC Form 555 Due January 31, 2023
- Lifeline Program Compliance Reminder: Qualifying Assistance Programs
- December Maintenance Schedule
- December Webinar: FCC Form 555
USAC Customer Service Centers Closed – November 24-25, 2022
Nov 22, 2022
In observance of the Thanksgiving holiday, the USAC Customer Service Centers will be closed Thursday, November 24 and...
Read MoreNovember 2022 Monthly Maintenance Schedule
Nov 16, 2022
The National Lifeline Accountability Database (NLAD), National Verifier (NV), Lifeline Claims System (LCS), Representative Accountability Database (RAD), and the Affordable...
Read MoreConnectivity Issues in Lifeline and ACP Systems Resolved
Nov 2, 2022
USAC is aware that National Lifeline Accountability Database (NLAD) and National Verifier (NV) users experienced issues performing...
Read MoreConnectivity Issues in Lifeline and ACP Systems
Nov 1, 2022
USAC is aware that National Lifeline Accountability Database (NLAD) and National Verifier (NV) users have been experiencing...
Read More