Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
Lifeline – July 2021 Newsletter
Jul 30, 2021
July monthly newsletter headlines:
- Lifeline Program Compliance Reminder: Submit Accurate Claims in Lifeline Claims System (LCS)
- USAC Released Warning Message in LCS for Service Providers Subject to Non-usage Requirements
- August Webinar: Lifeline 101 for Consumer Advocates
USAC Provides Updates to Lifeline’s Census Block Data
Jul 29, 2021
Census Blocks Eligible for Continued Voice-Only Support
On June 1, 2021, the FCC and USAC released a
July Monthly Maintenance Schedule
Jul 14, 2021
Monthly System Maintenance, July 16 The National Lifeline Accountability Database (NLAD), National Verifier (NV), Lifeline Claims System (LCS), and Representative...Read More
Connectivity Issues in NLAD Staging Environment Resolved
Jul 6, 2021
USAC has fully resolved the authentication issues in the National Lifeline Accountability Database (NLAD) staging environment. Users may access the...Read More
Lifeline – June 2021 Newsletter
Jun 29, 2021
June monthly newsletter headlines:
- Lifeline Program Changes in Response to the Pandemic Extended
- July Webinar: Lifeline Program Requirements