Upcoming Dates
Manage Your Account
Access USAC’s single sign-on dashboard. Lifeline service providers can log into the National Verifier, NLAD, and LCS using One Portal.
Use these links to directly access:
Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).
Eligible Consumers
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Eligible Services
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
The Process
These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
Announcements
Consumers De-Enrolled from NLAD in Error
May 3, 2022
Affected Subscribers Re-Enrolled in NLAD On Wednesday, April 27, some Lifeline subscribers were de-enrolled in error. Service providers impacted by this issue were notified this morning. As of this afternoon, these subscribers have been re-enrolled by USAC in the National Lifeline Accountability Database (NLAD). These subscribers can be identified by pulling the Detail Active Subscriber Report in NLAD. We appreciate your patience as we...
Read MoreSystem Notice
Apr 30, 2022
Update: Connectivity Issues in Lifeline and ACP Systems Connectivity has been restored to the National Lifeline Accountability Database (NLAD) and...
Read MoreSystem Notice
Apr 29, 2022
Connectivity Issues in Lifeline and ACP Systems USAC is aware that National Lifeline Accountability Database (NLAD) and National Verifier (NV) users...
Read MoreConsumers De-Enrolled from NLAD in Error
Apr 29, 2022
On Wednesday, April 27, some Lifeline subscribers were de-enrolled in error. Affected service providers were notified of this error via...
Read MoreSystem Notice
Apr 28, 2022
Connectivity Issues in Lifeline and ACP Systems Continue USAC is aware that National Lifeline Accountability Database (NLAD) and National Verifier...
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