How It Works
Lifeline is a federal program that offers a monthly benefit of $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal/Native lands).
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
These steps will help service providers navigate the process to join Lifeline as an Eligible Telecommunications Carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
National Verifier Will Soft Launch in 5 Additional States – December 2019 Soft Launch
Dec 9, 2019
Today the FCC and USAC announced that the Lifeline National Verifier will soft launch in Florida, Illinois, Minnesota, Ohio, and Wisconsin on Monday, December 16.At that time, service providers in these December 2019 soft launch states can initiate eligibility checks using the National Verifier service provider portal or by sending paper...Read More
Exciting Lifeline System Updates
Dec 4, 2019
Lifeline Multifactor Authentication Beginning Wednesday, December 4, Lifeline IT applications including the National Lifeline Accountability...Read More
Lifeline – November 2019 Newsletter
Nov 26, 2019
National Verifier Makes Significant Strides in Automatic Program Eligibility USAC is making significant progress with the...Read More
Resolved: National Verifier Intermittent Connectivity Issues
Nov 22, 2019
Connectivity to the National Verifier is fully restored. USAC has been monitoring the issues closely...Read More
Update: National Verifier Intermittent Connectivity Issues
Nov 21, 2019
USAC has been monitoring the National Verifier closely and has seen continued improvements. As USAC...Read More