How It Works

Lifeline is a federal program that offers a monthly benefit of $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal/Native lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an Eligible Telecommunications Carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

National Verifier Will Soft Launch in 5 Additional States – December 2019 Soft Launch

Today the FCC and USAC announced that the Lifeline National Verifier will soft launch in Florida, Illinois, Minnesota, Ohio, and Wisconsin on Monday, December 16.At that time, service providers in these December 2019 soft launch states can initiate eligibility checks using the National Verifier service provider portal or by sending paper...

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Exciting Lifeline System Updates

Lifeline Multifactor Authentication Beginning Wednesday, December 4, Lifeline IT applications including the National Lifeline Accountability...

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Lifeline – November 2019 Newsletter

National Verifier Makes Significant Strides in Automatic Program Eligibility USAC is making significant progress with the...

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Resolved: National Verifier Intermittent Connectivity Issues

Connectivity to the National Verifier is fully restored. USAC has been monitoring the issues closely...

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Update: National Verifier Intermittent Connectivity Issues

USAC has been monitoring the National Verifier closely and has seen continued improvements. As USAC...

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