COVID-19 Update: USAC remains open for business—Washington, DC office closed. Learn more about USF program responses.

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

June System Maintenance Schedule

The scheduled system outages below impact the Lifeline program and the Emergency Broadband Benefit Program (EBB Program). Routine System Maintenance, June 18 The National Lifeline Accountability Database (NLAD); National Verifier (NV); Lifeline Claims System (LCS), including the EBB Program Claims Process; and Representative Accountability Database (RAD) will be unavailable due to routine system maintenance starting Friday, June 18 at 10...

Read More
USAC Announces June System Enhancement to Further Streamline Lifeline Enrollments

Check Application Status Currently, to enroll a consumer who qualified for the Lifeline program through the National Verifier, service providers...

Read More
Lifeline – May 2021 Newsletter

May monthly newsletter headlines:

  • USAC’s Monthly Lifeline Program Compliance Reminders: Advertise Lifeline
  • Remaining COVID-19 Waivers Are In Effect Through...

Read More
USAC to Release Lifeline Website Enhancements on May 28

USAC’s Lifeline program manages the Lifeline section of usac.org to ensure state and federal partners, service providers,...

Read More
Lifeline Program Experiencing High Demand

USAC's Lifeline program is experiencing high demand. We appreciate your patience as we actively work to resolve...

Read More