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Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

Consumers De-Enrolled from NLAD in Error

Affected Subscribers Re-Enrolled in NLAD On Wednesday, April 27, some Lifeline subscribers were de-enrolled in error. Service providers impacted by this issue were notified this morning. As of this afternoon, these subscribers have been re-enrolled by USAC in the National Lifeline Accountability Database (NLAD). These subscribers can be identified by pulling the Detail Active Subscriber Report in NLAD. We appreciate your patience as we...

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System Notice

Update: Connectivity Issues in Lifeline and ACP Systems ​​​​​Connectivity has been restored to the National Lifeline Accountability Database (NLAD) and...

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System Notice

Connectivity Issues in Lifeline and ACP Systems USAC is aware that National Lifeline Accountability Database (NLAD) and National Verifier (NV) users...

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Consumers De-Enrolled from NLAD in Error

On Wednesday, April 27, some Lifeline subscribers were de-enrolled in error. Affected service providers were notified of this error via...

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System Notice

Connectivity Issues in Lifeline and ACP Systems Continue USAC is aware that National Lifeline Accountability Database (NLAD) and National Verifier...

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