Upcoming Dates
Manage Your Account
Access USAC’s single sign-on dashboard. Lifeline service providers can log into the National Verifier, NLAD, and LCS using One Portal.
Use these links to directly access:
Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).
Eligible Consumers
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Eligible Services
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
The Process
These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
Announcements
Shinnecock Indian Reservation Qualifies for Lifeline Tribal Lands Benefit
Dec 3, 2021
The FCC informed the Shinnecock Indian Nation, a federally recognized tribe located in New York, that it considered the Shinnecock Indian Reservation as eligible for the Lifeline Tribal lands benefit under section 54.400(e) of the Lifeline rules. This determination was reached after receipt of a request from the Shinnecock Indian Nation that the land comprising the...
Read MoreUpdated Minimum Service Standards Effective Today
Dec 1, 2021
In July, the Wireline Competition Bureau (Bureau) announced the updated minimum service standards for Lifeline-supported broadband service. Effective today,...
Read MoreLifeline – November 2021 Newsletter
Nov 29, 2021
November Monthly Newsletter Headlines:
- Voice-Only Phase-Out and Minimum Service Standards
- Lifeline Program Compliance Reminder: Obtain Consent
- FCC Form 555...
USAC Customer Support Centers Closed – November 25-26, 2021
Nov 22, 2021
In observance of the Thanksgiving holiday, the USAC Customer Support Centers will be closed Thursday, November 25...
Read MoreConnectivity Issues Resolved
Nov 18, 2021
USAC is aware that National Lifeline Accountability Database (NLAD) users experienced issues performing transactions this evening. Additionally, users...
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