Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).


Become an ETC


Create a Compliance Plan


Obtain a Study Area Code


Obtain a 498 ID


USAC Website Maintenance – August 12

USAC’s websites will be temporarily unavailable beginning 11 p.m. ET on Friday, August 12. USAC expects the maintenance to last up to two hours, but users may see intermittent outages beyond the initial window as the updates take effect.

Affected sites include,,, and

We apologize for any inconvenience this may...

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Lifeline – July 2022 Newsletter

July Monthly Newsletter Headlines:

  • Voice-Only Phase-Out and Minimum Service Standards for Mobile Broadband Data Capacity Paused for an Additional...

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July 2022 Monthly Maintenance Schedule

National Lifeline Accountability Database System Maintenance, July 15 The National Lifeline Accountability Database (NLAD), Lifeline Claims System (LCS), and the...

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Recertification Update: Lifeline Recertification Waiver Largely Expired June 30

Recertification is an annual requirement for Lifeline subscribers. USAC conducts recertification to ensure that active Lifeline subscribers,...

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Voice-Only Phase-Out and Minimum Service Standards

In the 2016 Lifeline Order , the Federal Communications Commission outlined a shift in the Lifeline...

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