COVID-19 Update: USAC remains open for business—Washington, DC office closed. Learn more about USF program responses

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal/Native lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an Eligible Telecommunications Carrier (ETC).


Become an ETC


Create a Compliance Plan


Obtain a Study Area Code


Obtain a 498 ID


Lifeline – November 2020 Newsletter

November monthly newsletter headlines:

  • All Temporary Lifeline Program Changes in Response to the Pandemic Extended
  • New Minimum Service Standards Effective December 1
  • National Verifier API Release to Confirm Tribal Status
  • Upcoming National Verifier System Enhancements
  • NLAD UI Enhancements Live in December
  • PQA Requests for Information
View full newsletter.

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National Verifier Full Launch in California

Today, the FCC and USAC announced the Lifeline National Verifier (NV) will fully launch in California,...

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November Monthly Maintenance Schedule

Monthly System Maintenance, November 20 National Lifeline Accountability Database (NLAD), National Verifier (NV), and Lifeline Claims System (LCS) will be...

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Minimum Service Standards Updated

Ensure NLAD is Up to Date

On November 16, the FCC released an order addressing a petition...

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All Temporary Lifeline Program Changes in Response to the Pandemic Extended

Today, Monday, November 16, 2020, the FCC released a waiver to ensure low-income consumers can continue to access affordable...

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