Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal/Native lands).
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
These steps will help service providers navigate the process to join Lifeline as an Eligible Telecommunications Carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
Lifeline – November 2020 Newsletter
Dec 1, 2020
November monthly newsletter headlines:
- All Temporary Lifeline Program Changes in Response to the Pandemic Extended
- New Minimum Service Standards Effective December 1
- National Verifier API Release to Confirm Tribal Status
- Upcoming National Verifier System Enhancements
- NLAD UI Enhancements Live in December
- PQA Requests for Information
November Monthly Maintenance Schedule
Nov 17, 2020
Monthly System Maintenance, November 20 National Lifeline Accountability Database (NLAD), National Verifier (NV), and Lifeline Claims System (LCS) will be...Read More