How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).


Become an ETC


Create a Compliance Plan


Obtain a Study Area Code


Obtain a 498 ID


FCC Releases Hurricane Ian Relief Order

On October 4, 2022, the Wireline Competition Bureau (WCB) of the Federal Communications Commission (FCC) released an Order (DA 22-1063) that waives certain E-Rate, Emergency Connectivity Fund, Rural Health Care, COVID-19 Telehealth, Lifeline, Affordable Connectivity Program, and High Cost rules and deadlines to assist participants and service providers located in the areas affected by Hurricane Ian,...

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FCC Releases Hurricane Fiona Relief Order

On September 22, 2022, the Wireline Competition Bureau (WCB) of the Federal Communications Commission (FCC) released an...

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September 2022 Monthly Maintenance Schedule

September 16 Maintenance The National Lifeline Accountability Database (NLAD), Lifeline Claims System (LCS), Representative Accountability Database (RAD), and the Affordable...

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Lifeline – August 2022 Newsletter

August Monthly Newsletter Headlines:

  • System Enhancement: Email Automation for Continued Eligibility Process
  • Subscribe: USAC Service Provider Quarterly Newsletter
  • Remaining...

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Upcoming LCS Maintenance: August 25

The Lifeline Claims System (LCS) maintenance that was postponed will occur tomorrow, August 25 from 5 p.m. to midnight ET....

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