Upcoming Dates

There are no upcoming dates at this time.

How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

November 2022 Lifeline Newsletter

November Monthly Newsletter Headlines:

  • Hurricane Ian Waiver in Effect through November 30, 2022
  • Hurricane Fiona Waiver in Effect through November 30, 2022
  • FCC Form 555 Due January 31, 2023
  • Lifeline Program Compliance Reminder: Qualifying Assistance Programs
  • December Maintenance Schedule
  • December Webinar: FCC Form 555
View full newsletter

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USAC Customer Service Centers Closed – November 24-25, 2022

In observance of the Thanksgiving holiday, the USAC Customer Service Centers will be closed Thursday, November 24 and...

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November 2022 Monthly Maintenance Schedule

The National Lifeline Accountability Database (NLAD), National Verifier (NV), Lifeline Claims System (LCS), Representative Accountability Database (RAD), and the Affordable...

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Connectivity Issues in Lifeline and ACP Systems Resolved

USAC is aware that National Lifeline Accountability Database (NLAD) and National Verifier (NV) users experienced issues performing...

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Connectivity Issues in Lifeline and ACP Systems

USAC is aware that National Lifeline Accountability Database (NLAD) and National Verifier (NV) users have been experiencing...

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