Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
June System Maintenance Schedule
Jun 14, 2021
The scheduled system outages below impact the Lifeline program and the Emergency Broadband Benefit Program (EBB Program). Routine System Maintenance, June 18 The National Lifeline Accountability Database (NLAD); National Verifier (NV); Lifeline Claims System (LCS), including the EBB Program Claims Process; and Representative Accountability Database (RAD) will be unavailable due to routine system maintenance starting Friday, June 18 at 10...Read More
USAC Announces June System Enhancement to Further Streamline Lifeline Enrollments
Jun 10, 2021
Check Application Status Currently, to enroll a consumer who qualified for the Lifeline program through the National Verifier, service providers...Read More
Lifeline – May 2021 Newsletter
May 28, 2021
May monthly newsletter headlines:
- USAC’s Monthly Lifeline Program Compliance Reminders: Advertise Lifeline
- Remaining COVID-19 Waivers Are In Effect Through...
USAC to Release Lifeline Website Enhancements on May 28
May 27, 2021
USAC’s Lifeline program manages the Lifeline section of usac.org to ensure state and federal partners, service providers,...Read More
Lifeline Program Experiencing High Demand
May 12, 2021
USAC's Lifeline program is experiencing high demand. We appreciate your patience as we actively work to resolve...Read More