How It Works
Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
FCC Releases Hurricane Ian Relief Order
Oct 4, 2022
On October 4, 2022, the Wireline Competition Bureau (WCB) of the Federal Communications Commission (FCC) released an Order (DA 22-1063) that waives certain E-Rate, Emergency Connectivity Fund, Rural Health Care, COVID-19 Telehealth, Lifeline, Affordable Connectivity Program, and High Cost rules and deadlines to assist participants and service providers located in the areas affected by Hurricane Ian,...Read More
FCC Releases Hurricane Fiona Relief Order
Sep 22, 2022
On September 22, 2022, the Wireline Competition Bureau (WCB) of the Federal Communications Commission (FCC) released an...Read More
September 2022 Monthly Maintenance Schedule
Sep 14, 2022
September 16 Maintenance The National Lifeline Accountability Database (NLAD), Lifeline Claims System (LCS), Representative Accountability Database (RAD), and the Affordable...Read More
Lifeline – August 2022 Newsletter
Aug 25, 2022
August Monthly Newsletter Headlines:
- System Enhancement: Email Automation for Continued Eligibility Process
- Subscribe: USAC Service Provider Quarterly Newsletter
Upcoming LCS Maintenance: August 25
Aug 24, 2022
The Lifeline Claims System (LCS) maintenance that was postponed will occur tomorrow, August 25 from 5 p.m. to midnight ET....Read More