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How It Works

Lifeline is a federal program that offers a monthly benefit of $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal/Native lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an Eligible Telecommunications Carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

December 16, 2019 States Fully Launch in the National Verifier

The December 16, 2019 launch states fully launch in the National Verifier on today, Tuesday, March 24, 2020. These states include:

  • Florida
  • Illinois
  • Minnesota
  • Ohio
  • Wisconsin

Service providers in these states must use the National Verifier to check the eligibility of all Lifeline applicants before enrolling them in...

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March Monthly Maintenance Schedule

National Verifier Production Maintenance, March 23

The National Verifier production...

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Recertification Training for June 2019 Launch Canceled

In response to the pandemic, the FCC has announced temporary changes to our program.
As a...

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Reverification Training for December 2019 Launch Canceled

In response to the pandemic, the FCC has announced temporary changes to our program. 

As...

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Lifeline Operations: Changes Regarding COVID-19

In response to the pandemic, the FCC has announced temporary changes to our program.
Starting today,...

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