How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

Applications Open for Consumers Qualifying Through FEMA’s Individuals and Households Program

On October 10, USAC updated its systems and application to allow consumers who receive FEMA's Individuals and Households Program (IHP) support to qualify for Lifeline. Applicants will need to provide documentation showing that they are enrolled in IHP to receive the Lifeline benefit. This documentation must include:

  • Their...

Read More
October Monthly Maintenance Reminder

NLAD System Maintenance

USAC will perform scheduled monthly maintenance for...

Read More
FCC Waives Program Rules for Helene Weather Events

On October 2, 2024, the Federal Communications Commission (FCC) adopted an Order temporarily waiving the Lifeline...

Read More
Relief to Lifeline Participants Affected by Hurricane Helene

On October 1, 2024, the Wireline Competition Bureau (WCB) of the Federal Communications Commission (FCC) released an...

Read More
September Lifeline Newsletter

  • Lifeline Support for Survivors Now Available
  • Enhancements to...

Read More