Upcoming Dates
Manage Your Account
Verify consumer eligibility and dispute verification failures:
How It Works
Lifeline is a federal program that offers a monthly benefit of $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal/Native lands).
Eligible Consumers
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Eligible Services
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
The Process
These steps will help service providers navigate the process to join Lifeline as an Eligible Telecommunications Carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
Announcements
December 16, 2019 States Fully Launch in the National Verifier
Mar 24, 2020
The December 16, 2019 launch states fully launch in the National Verifier on today, Tuesday, March 24, 2020. These states include:
- Florida
- Illinois
- Minnesota
- Ohio
- Wisconsin
Service providers in these states must use the National Verifier to check the eligibility of all Lifeline applicants before enrolling them in...
Read MoreMarch Monthly Maintenance Schedule
Mar 23, 2020
National Verifier Production Maintenance, March 23
The National Verifier production...
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