COVID-19 Update: USAC remains open for business—Washington, DC office closed. Learn more about USF program responses

Upcoming Dates

09/09
2020
September Lifeline Program Webinar
09/15
2020
National Verifier Recertification Training

See full calendar

Resources

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal/Native lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an Eligible Telecommunications Carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Get Started

Announcements

Lifeline – August 2020 Newsletter

Sep 1, 2020

August monthly newsletter headlines:

  • Lifeline Releases Outreach Toolkit for Tribal Communities
  • All Temporary Lifeline Program Changes in Response to the Pandemic Extended
  • New NLAD Tribal Error Codes Available for Testing
  • New NLAD Address Update Workflow Available for Testing
  • September Monthly Webinar: New...

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National Verifier Production Maintenance Reminder

Aug 20, 2020

National Verifier Production Maintenance, August 21 The National Verifier production environment will be unavailable due to scheduled maintenance on Friday,...

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FCC and USAC Extend Temporary Lifeline Program Changes in Response to the Pandemic

Aug 18, 2020

Lifeline Operations: Updates Regarding COVID-19

In light of the ongoing pandemic, the FCC has extended its prior waivers of certain...

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August Monthly Maintenance Schedule

Aug 14, 2020

Monthly System Maintenance, August 14 The National Lifeline Accountability Database (NLAD), National Verifier (NV), and Lifeline Claims System (LCS) will...

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System Enhancements Available in NLAD Staging Environment

Aug 13, 2020

Service Providers May Use the Staging Environment to Test Upcoming Production Releases New Tribal Error Codes Service providers may log...

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Read more announcements
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