COVID-19 Update: USAC remains open for business. Learn more about USF program responses.


To support your service provider needs, important resources are outlined in this section.

Visit the webpages below to get started:

  • Announcements: Includes information pertinent to service providers and the service provider quarterly newsletter.
  • Appeals & Audits: Includes information on USAC-initiated audits and commonly found problems, as well as information on how to appeal USAC decisions.
  • Forms & Instructions: Contains a list of forms pertaining to service providers for the purpose of contributing to the USF and registering to receive reimbursements.
  • Glossary of Terms: Provides definitions of common service provider terms and acronyms.
  • Multi-Factor Authentication: Outlines important information regarding the multi-factor authentication process.
  • Quick Links: Website links to commonly used information.
  • Upcoming Dates: Includes monthly webinar and training information, deadlines, and more.