Program Data

This webpage outlines Lifeline program data, including program participation rates, National Verifier (NV) eligibility information, and disbursements.

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Lifeline Participation

USAC relies on the U.S. Census American Community Survey (ACS) to estimate the rate at which Lifeline-eligible households participate in the Lifeline program. The chart below outlines the total number of Lifeline subscribers for the specified time period, the estimated number of households eligible for the Lifeline benefit based on the most recent ACS data available, and Lifeline’s estimated participation rate.

The subscriber count is based on:

  • The number of subscribers enrolled in the National Lifeline Accountability Database (NLAD) in NLAD states, and
  • The number of subscribers reported to USAC by NLAD opt-out state administrators (in CA, OR, and TX).

For more details on the methodology used to calculate Lifeline’s participation rate, review the Lifeline Participation Rate Excel file.

State Oct 2022 Subscriber Count 2021 Lifeline Eligible Households Based on ACS Data Estimated 2022 Lifeline Participation Rate
Alabama 97,803 626,087 16%
Alaska 21,007 74,189 28%
Arizona 156,167 809,996 19%
Arkansas 79,225 403,764 20%
California 1,200,494  4,210,478 29%
Colorado 67,273 550,430 12%
Connecticut 65,294 410,540 16%
Delaware 14,237 106,787 13%
District of Columbia 30,287 92,862 33%
Florida 358,849 2,582,596 14%
Georgia 303,490 1,122,972 27%
Hawaii 9,729 141,890 7%
Idaho 11,605 187,454 6%
Illinois 236,421 1,435,178 16%
Indiana 147,180 741,171 20%
Iowa 46,382 335,058 14%
Kansas 28,241 277,429 10%
Kentucky 141,890 632,939 22%
Louisiana 172,320 715,891 24%
Maine 18,901 164,173 12%
Maryland 118,845 616,973 19%
Massachusetts 112,247 844,255 13%
Michigan 275,145 1,237,814 22%
Minnesota 69,956 554,066 13%
Mississippi 97,439 409,975 24%
Missouri 97,941 644,011 15%
Montana 2,434 120,659 2%
Nebraska 5,818 184,254 3%
Nevada 76,308 373,714 20%
New Hampshire 8,816 106,489 8%
New Jersey 130,365 852,852 15%
New Mexico 71,954 330,545 22%
New York 555,420 2,587,384 21%
North Carolina 164,319 1,230,636 13%
North Dakota 6,592 69,433 9%
Ohio 310,453 1,414,205 22%
Oklahoma 147,385 487,439 30%
Oregon 17,978 544,594 3%
Pennsylvania 307,721 1,459,882 21%
Puerto Rico 538,942 812,358 66%
Rhode Island 21,839 139,592 16%
South Carolina 111,577 603,350 18%
South Dakota 6,107 77,737 8%
Tennessee 139,091 828,228 17%
Texas 295,993 3,096,335 10%
Utah 24,518 219,359 11%
Vermont 7,548 78,796 10%
Virginia 132,741 769,141 17%
Washington 112,660 790,034 14%
West Virginia 54,932 267,669 21%
Wisconsin 112,966 629,032 18%
Wyoming  365 56,341 1%
Total 7,343,138 38,059,039 19%

Additional Metrics

Download Lifeline’s Data and Statistics Excel file for information on:

  • The total support amount disbursed to Incumbent Local Exchange Carriers (ILECs) versus Competitive Eligible Telecommunications Carriers (CETCs),
  • Historical data on distribution of support, and
  • The percentage of subscribers who qualify through each Lifeline qualifying government assistance program and the percentage of subscribers who qualify through their income.

USAC updates the file twice a year.

Lifeline Subscribership by County by Service Type

In the 2019 Lifeline Order, the Federal Communications Commission (FCC) directed USAC to make aggregate subscribership data available, including data at the county level by service type.

Review the Lifeline Subscribers by County by Service Type Excel file for information on the total number of Lifeline subscribers by county and service type.

Census Blocks Eligible for Continued Voice Support

Background

In the 2016 Lifeline Order, the Federal Communications Commission (FCC) outlined a shift in the Lifeline program towards a greater focus on supporting broadband services for Lifeline eligible consumers. This included:

  • A transition period to phase down support for voice-only Lifeline services before reimbursement for such services decreases to $0 on December 1, 2021; and
  • An exception to a complete phase-down allowing for $5.25 in Lifeline reimbursement per subscriber per month beginning December 1, 2020, for qualifying voice-only services provided to Lifeline subscribers in Census blocks where there is only one Lifeline provider.

On November 5, 2021, the Wireline Competition Bureau paused the phase-out of Lifeline support for voice-only services for one year. The basic Lifeline support of $5.25 remains available to eligible consumers who subscribe to voice-only service on and after December 1, 2021.

Impacted Census Blocks

Review these Census blocks, which are eligible for continued voice-only reimbursement as described above, by states, ZIP codes, and Census blocks.

The current list was announced by the FCC in a Public Notice on June 1, 2021. The FCC and USAC anticipate that they will update this file by June 1 of each year.

NV Eligibility Data

Review NV Annual Eligibility Data below:

Review NV Quarterly Eligibility Data below:

Lifeline Disbursement Data

Through Lifeline’s Funding Disbursement tool, users can search for payment data for any month beginning in January 2004. Use Lifeline’s Disbursements Open Data tool to search for the total dollar amount disbursed to each ETC and the total number of subscribers claimed by each ETC, every month and year since January 2018.