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Program Data

This webpage outlines Lifeline program data, including program participation rates, National Verifier (NV) eligibility information, and disbursements.

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Lifeline Participation

USAC relies on the U.S. Census American Community Survey (ACS) to estimate the rate at which Lifeline-eligible households participate in the Lifeline program. The chart below outlines the total number of Lifeline subscribers for the specified time period, the estimated number of households eligible for the Lifeline benefit based on the most recent ACS data available, and Lifeline’s estimated participation rate.

The subscriber count is based on:

  • The number of subscribers enrolled in the National Lifeline Accountability Database (NLAD) in NLAD states, and
  • The number of subscribers reported to USAC by NLAD opt-out state administrators (in CA, OR, and TX).

For more details on the methodology used to calculate Lifeline’s participation rate, review the Lifeline Participation Rate Excel file.

State July 2021 Subscriber Count 2019 Lifeline Eligible Households Based on ACS Data Estimated 2021 Lifeline Participation Rate
Alabama 71,554 578,459 12%
Alaska 21,181 57,283 37%
Arizona 138,295 709,792 19%
Arkansas 59,410 388,413 15%
California 1,242,787  3,630,292 34%
Colorado 52,879 471,049 11%
Connecticut 58,311 358,909 16%
Delaware 10,280 89,493 11%
District of Columbia 15,593 74,775 21%
Florida 313,594 2,149,002 15%
Georgia 199,294 1,041,073 19%
Hawaii 7,149 106,189 7%
Idaho 9,975 153,461 7%
Illinois 167,180 1,230,176 14%
Indiana 109,177 659,545 17%
Iowa 43,304 321,824 13%
Kansas 29,209 260,220 11%
Kentucky 130,863 556,392 24%
Louisiana 142,003 617,966 23%
Maine 17,132 151,320 11%
Maryland 96,780 491,941 20%
Massachusetts 90,974 699,692 13%
Michigan 185,893 1,083,636 17%
Minnesota 57,922 474,591 12%
Mississippi 58,567 387,431 15%
Missouri 76,797 629,730 12%
Montana 2,243 118,504 2%
Nebraska 4,687 172,462 3%
Nevada 62,520 311,571 20%
New Hampshire 6,831 98,005 7%
New Jersey 97,460 689,548 14%
New Mexico 67,729 286,525 24%
New York 436,866 2,264,170 19%
North Carolina 131,072 1,095,902 12%
North Dakota 5,075 72,403 7%
Ohio 261,028 1,265,486 21%
Oklahoma 135,815 431,969 31%
Oregon 50,374 457,786 11%
Pennsylvania 238,144 1,356,096 18%
Puerto Rico 462,661 784,579 59%
Rhode Island 17,871 110,519 16%
South Carolina 86,876 537,352 16%
South Dakota 6,238 76,379 8%
Tennessee 104,381 739,002 14%
Texas 272,090 2,588,885 11%
Utah 20,349 189,841 11%
Vermont 6,722 66,511 10%
Virginia 96,335 639,449 15%
Washington 103,398 668,106 15%
West Virginia 48,488 250,853 19%
Wisconsin 90,670 539,011 17%
Wyoming  357 49,994 1%
Total 6,222,383 33,233,562 19%

Additional Metrics

Download Lifeline’s Data and Statistics Excel file for information on:

  • The total support amount disbursed to Incumbent Local Exchange Carriers (ILECs) versus Competitive Eligible Telecommunications Carriers (CETCs),
  • Historical data on distribution of support, and
  • The percentage of subscribers who qualify through each Lifeline qualifying government assistance program and the percentage of subscribers who qualify through their income.

USAC updates the file twice a year.

Lifeline Subscribership by County by Service Type

In the 2019 Lifeline Order, the Federal Communications Commission (FCC) directed USAC to make aggregate subscribership data available, including data at the county level by service type.

Review the Lifeline Subscribers by County by Service Type Excel file for information on the total number of Lifeline subscribers by county and service type.

Census Blocks Eligible for Continued Voice Support

Background

In the 2016 Lifeline Order, the Federal Communications Commission (FCC) outlined a shift in the Lifeline program towards a greater focus on supporting broadband services for Lifeline eligible consumers. This included:

  • A transition period to phase down support for voice-only Lifeline services before reimbursement for such services decreases to $0 on December 1, 2021; and
  • An exception to a complete phase-down allowing for $5.25 in Lifeline reimbursement per subscriber per month beginning December 1, 2020, for qualifying voice-only services provided to Lifeline subscribers in Census blocks where there is only one Lifeline provider.

Impacted Census Blocks

Review these Census blocks, which are eligible for continued voice-only reimbursement as described above, by states, ZIP codes, and Census blocks.

The current list was announced by the FCC in a Public Notice on June 1, 2021. The FCC and USAC anticipate that they will update this file by June 1 of each year.

NV Eligibility Data

Review NV Quarterly Eligibility Data below:

Lifeline Disbursement Data

Through Lifeline’s Funding Disbursement tool, users can search for payment data for any month beginning in January 2004. Use Lifeline’s Disbursements Open Data tool to search for the total dollar amount disbursed to each ETC and the total number of subscribers claimed by each ETC, every month and year since January 2018.