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Program Data

This webpage outlines Lifeline program data, including program participation rates, National Verifier (NV) eligibility information, and disbursements.

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Lifeline Participation

USAC relies on the U.S. Census American Community Survey (ACS) to estimate the rate at which Lifeline-eligible households participate in the Lifeline program. The chart below outlines the total number of Lifeline subscribers for the specified time period, the estimated number of households eligible for the Lifeline benefit based on the most recent ACS data available, and Lifeline’s estimated participation rate.

The subscriber count is based on:

  • The number of subscribers enrolled in the National Lifeline Accountability Database (NLAD) in NLAD states, and
  • The number of subscribers reported to USAC by NLAD opt-out state administrators (in CA, OR, and TX).

For more details on the methodology used to calculate Lifeline’s participation rate, review the Lifeline Participation Rate Excel file.

State October 2021 Subscriber Count 2019 Lifeline Eligible Households Based on ACS Data Estimated 2021 Lifeline Participation Rate
Alabama 76,465 578,459 13%
Alaska 21,187 57,283 37%
Arizona 140,467 709,792 20%
Arkansas 61,561 388,413 16%
California 1,204,615  3,630,292 33%
Colorado 51,820 471,049 11%
Connecticut 63,219 358,909 18%
Delaware 10,718 89,493 12%
District of Columbia 21,977 74,775 29%
Florida 339,777 2,149,002 16%
Georgia 215,896 1,041,073 21%
Hawaii 7,624 106,189 7%
Idaho 9,454 153,461 6%
Illinois 188,501 1,230,176 15%
Indiana 118,154 659,545 18%
Iowa 44,905 321,824 14%
Kansas 28,859 260,220 11%
Kentucky 135,716 556,392 24%
Louisiana 159,307 617,966 26%
Maine 16,606 151,320 11%
Maryland 101,354 491,941 21%
Massachusetts 97,704 699,692 14%
Michigan 206,877 1,083,636 19%
Minnesota 56,346 474,591 12%
Mississippi 77,088 387,431 20%
Missouri 79,341 629,730 13%
Montana 2,278 118,504 2%
Nebraska 5,169 172,462 3%
Nevada 64,648 311,571 21%
New Hampshire 7,174 98,005 7%
New Jersey 102,173 689,548 15%
New Mexico 71,258 286,525 25%
New York 496,713 2,264,170 22%
North Carolina 145,051 1,095,902 13%
North Dakota 5,181 72,403 7%
Ohio 272,882 1,265,486 22%
Oklahoma 136,559 431,969 32%
Oregon 50,728 457,786 11%
Pennsylvania 252,324 1,356,096 19%
Puerto Rico 485,960 784,579 62%
Rhode Island 19,162 110,519 17%
South Carolina 92,506 537,352 17%
South Dakota 6,525 76,379 9%
Tennessee 112,444 739,002 15%
Texas 261,195 2,588,885 10%
Utah 20,490 189,841 11%
Vermont 6,765 66,511 10%
Virginia 103,539 639,449 16%
Washington 100,825 668,106 15%
West Virginia 48,446 250,853 19%
Wisconsin 89,250 539,011 17%
Wyoming  360 49,994 1%
Total 6,495,134 33,233,562 20%

Additional Metrics

Download Lifeline’s Data and Statistics Excel file for information on:

  • The total support amount disbursed to Incumbent Local Exchange Carriers (ILECs) versus Competitive Eligible Telecommunications Carriers (CETCs),
  • Historical data on distribution of support, and
  • The percentage of subscribers who qualify through each Lifeline qualifying government assistance program and the percentage of subscribers who qualify through their income.

USAC updates the file twice a year.

Lifeline Subscribership by County by Service Type

In the 2019 Lifeline Order, the Federal Communications Commission (FCC) directed USAC to make aggregate subscribership data available, including data at the county level by service type.

Review the Lifeline Subscribers by County by Service Type Excel file for information on the total number of Lifeline subscribers by county and service type.

Census Blocks Eligible for Continued Voice Support

Background

In the 2016 Lifeline Order, the Federal Communications Commission (FCC) outlined a shift in the Lifeline program towards a greater focus on supporting broadband services for Lifeline eligible consumers. This included:

  • A transition period to phase down support for voice-only Lifeline services before reimbursement for such services decreases to $0 on December 1, 2021; and
  • An exception to a complete phase-down allowing for $5.25 in Lifeline reimbursement per subscriber per month beginning December 1, 2020, for qualifying voice-only services provided to Lifeline subscribers in Census blocks where there is only one Lifeline provider.

Impacted Census Blocks

Review these Census blocks, which are eligible for continued voice-only reimbursement as described above, by states, ZIP codes, and Census blocks.

The current list was announced by the FCC in a Public Notice on June 1, 2021. The FCC and USAC anticipate that they will update this file by June 1 of each year.

NV Eligibility Data

Review NV Quarterly Eligibility Data below:

Lifeline Disbursement Data

Through Lifeline’s Funding Disbursement tool, users can search for payment data for any month beginning in January 2004. Use Lifeline’s Disbursements Open Data tool to search for the total dollar amount disbursed to each ETC and the total number of subscribers claimed by each ETC, every month and year since January 2018.