Program Data

This webpage outlines Lifeline program data, including program participation rates, National Verifier (NV) eligibility information, and disbursements.

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Lifeline Participation

USAC relies on the U.S. Census American Community Survey (ACS) to estimate the rate at which Lifeline-eligible households participate in the Lifeline program. The chart below outlines the total number of Lifeline subscribers for the specified time period, the estimated number of households eligible for the Lifeline benefit based on the most recent ACS data available, and Lifeline’s estimated participation rate.

The subscriber count is based on:

  • The number of subscribers enrolled in the National Lifeline Accountability Database (NLAD) in NLAD states, and
  • The number of subscribers reported to USAC by NLAD opt-out state administrators (in CA, OR, and TX).

For more details on the methodology used to calculate Lifeline’s participation rate, review the Lifeline Participation Rate Excel file.

State January 2022 Subscriber Count 2020 Lifeline Eligible Households Based on ACS Data Estimated 2022 Lifeline Participation Rate
Alabama 78,290 585,323 13%
Alaska 20,964 56,948 37%
Arizona 145,830 754,456 19%
Arkansas 68,162 391,046 17%
California 1,148,624  3,735,935 31%
Colorado 55,957 476,630 12%
Connecticut 62,895 370,328 17%
Delaware 11,357 97,393 12%
District of Columbia 25,097 76,757 33%
Florida 342,862 2,246,327 15%
Georgia 241,817 1,110,778 22%
Hawaii 8,301 121,135 7%
Idaho 10,093 163,312 6%
Illinois 193,249 1,271,003 15%
Indiana 128,257 676,749 19%
Iowa 44,678 313,280 14%
Kansas 28,951 250,501 12%
Kentucky 140,576 562,770 25%
Louisiana 158,443 626,031 25%
Maine 17,277 165,920 10%
Maryland 103,317 520,199 20%
Massachusetts 103,571 758,965 14%
Michigan 213,685 1,140,026 19%
Minnesota 59,451 469,873 13%
Mississippi 84,191 394,238 21%
Missouri 82,591 612,569 13%
Montana 2,294 120,508 2%
Nebraska 5,524 159,993 3%
Nevada 71,052 332,233 21%
New Hampshire 7,363 94,725 8%
New Jersey 105,337 755,902 14%
New Mexico 73,777 302,754 24%
New York 503,034 2,373,487 21%
North Carolina 147,591 1,087,094 14%
North Dakota 5,248 72,590 7%
Ohio 275,608 1,304,736 21%
Oklahoma 135,184 451,316 30%
Oregon 16,219 497,440 3%
Pennsylvania 264,229 1,371,784 19%
Puerto Rico 501,813 784,579 64%
Rhode Island 18,922 118,152 16%
South Carolina 92,771 553,935 17%
South Dakota 6,573 75,338 9%
Tennessee 115,087 763,344 15%
Texas 281,887 2,689,182 10%
Utah 21,438 187,822 11%
Vermont 7,234 73,615 10%
Virginia 108,983 681,128 16%
Washington 102,931 712,065 14%
West Virginia 50,814 234,995 22%
Wisconsin 94,280 565,403 17%
Wyoming  366 50,351 1%
Total 6,594,045 34,362,963 19%

Additional Metrics

Download Lifeline’s Data and Statistics Excel file for information on:

  • The total support amount disbursed to Incumbent Local Exchange Carriers (ILECs) versus Competitive Eligible Telecommunications Carriers (CETCs),
  • Historical data on distribution of support, and
  • The percentage of subscribers who qualify through each Lifeline qualifying government assistance program and the percentage of subscribers who qualify through their income.

USAC updates the file twice a year.

Lifeline Subscribership by County by Service Type

In the 2019 Lifeline Order, the Federal Communications Commission (FCC) directed USAC to make aggregate subscribership data available, including data at the county level by service type.

Review the Lifeline Subscribers by County by Service Type Excel file for information on the total number of Lifeline subscribers by county and service type.

Census Blocks Eligible for Continued Voice Support

Background

In the 2016 Lifeline Order, the Federal Communications Commission (FCC) outlined a shift in the Lifeline program towards a greater focus on supporting broadband services for Lifeline eligible consumers. This included:

  • A transition period to phase down support for voice-only Lifeline services before reimbursement for such services decreases to $0 on December 1, 2021; and
  • An exception to a complete phase-down allowing for $5.25 in Lifeline reimbursement per subscriber per month beginning December 1, 2020, for qualifying voice-only services provided to Lifeline subscribers in Census blocks where there is only one Lifeline provider.

On November 5, 2021, the Wireline Competition Bureau paused the phase-out of Lifeline support for voice-only services for one year. The basic Lifeline support of $5.25 remains available to eligible consumers who subscribe to voice-only service on and after December 1, 2021.

Impacted Census Blocks

Review these Census blocks, which are eligible for continued voice-only reimbursement as described above, by states, ZIP codes, and Census blocks.

The current list was announced by the FCC in a Public Notice on June 1, 2021. The FCC and USAC anticipate that they will update this file by June 1 of each year.

NV Eligibility Data

Review NV Annual Eligibility Data below:

Review NV Quarterly Eligibility Data below:

Lifeline Disbursement Data

Through Lifeline’s Funding Disbursement tool, users can search for payment data for any month beginning in January 2004. Use Lifeline’s Disbursements Open Data tool to search for the total dollar amount disbursed to each ETC and the total number of subscribers claimed by each ETC, every month and year since January 2018.