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Program Data

This webpage outlines Lifeline program data, including program participation rates, National Verifier (NV) eligibility information, and disbursements.

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Lifeline Participation

USAC relies on the U.S. Census American Community Survey (ACS) to estimate the rate at which Lifeline-eligible households participate in the Lifeline program. The chart below outlines the total number of Lifeline subscribers for the specified time period, the estimated number of households eligible for the Lifeline benefit based on the most recent ACS data available, and Lifeline’s estimated participation rate.

The subscriber count is based on:

  • The number of subscribers enrolled in the National Lifeline Accountability Database (NLAD) in NLAD states, and
  • The number of subscribers reported to USAC by NLAD opt-out state administrators (in CA, OR, and TX).

For more details on the methodology used to calculate Lifeline’s participation rate, review the Lifeline Participation Rate Excel file.

State April 2021 Subscriber Count 2019 Lifeline Eligible Households Based on ACS Data Estimated 2021 Lifeline Participation Rate
Alabama 100,288 578,459 17%
Alaska 21,184 57,283 37%
Arizona 195,068 709,792 27%
Arkansas 95,868 388,413 25%
California 1,947,594  3,630,292 54%
Colorado 81,063 471,049 17%
Connecticut 86,647 358,909 24%
Delaware 16,154 89,493 18%
District of Columbia 22,090 74,775 30%
Florida 458,484 2,149,002 21%
Georgia 320,739 1,041,073 31%
Hawaii 9,637 106,189 9%
Idaho 14,662 153,461 10%
Illinois 241,231 1,230,176 20%
Indiana 162,246 659,545 25%
Iowa 59,327 321,824 18%
Kansas 43,061 260,220 17%
Kentucky 183,395 556,392 33%
Louisiana 230,856 617,966 37%
Maine  22,472 151,320 15%
Maryland  153,668 491,941 31%
Massachusetts 124,293 699,692 18%
Michigan 296,507 1,083,636 27%
Minnesota 82,362 474,591 17%
Mississippi 88,973 387,431 23%
Missouri 113,252 629,730 18%
Montana 2,197 118,504 2%
Nebraska 4,852 172,462 3%
Nevada 90,871 311,571 29%
New Hampshire 8,546 98,005 9%
New Jersey 144,810 689,548 21%
New Mexico 87,667 286,525 31%
New York 589,650 2,264,170 26%
North Carolina 171,334 1,095,902 16%
North Dakota 5,465 72,403 8%
Ohio 397,765 1,265,486 31%
Oklahoma 199,556 431,969 46%
Oregon 73,112 457,786 16%
Pennsylvania  365,418 1,356,096 27%
Puerto Rico  529,854 784,579 68%
Rhode Island 27,087 110,519 25%
South Carolina 128,847 537,352 24%
South Dakota 6,462 76,379 8%
Tennessee 139,542 739,002 19%
Texas 447,864 2,588,885 17%
Utah 28,144 189,841 15%
Vermont 10,037 66,511 15%
Virginia 128,828 639,449 20%
Washington 160,398 668,106 24%
West Virginia 77,082 250,853 31%
Wisconsin 142,307 539,011 26%
Wyoming  364 49,994 1%
Total 9,139,180 33,233,562 27%

Census Blocks Eligible for Continued Voice Support

Background

In the 2016 Lifeline Order, the Federal Communications Commission (FCC) outlined a shift in the Lifeline program towards a greater focus on supporting broadband services for Lifeline eligible consumers. This included:

  • A transition period to phase down support for voice-only Lifeline services before reimbursement for such services decreases to $0 on December 1, 2021; and
  • An exception to a complete phase-down allowing for $5.25 in Lifeline reimbursement per subscriber per month beginning December 1, 2020, for qualifying voice-only services provided to Lifeline subscribers in Census blocks where there is only one Lifeline provider.

Impacted Census Blocks

Review these Census blocks, which are eligible for continued voice-only reimbursement as described above, by states, ZIP codes, and Census blocks.

The current list was announced by the FCC in a Public Notice on June 1, 2021. The FCC and USAC anticipate that they will update this file by June 1 of each year.

Additional Metrics

Download Lifeline’s Data and Statistics Excel file for information on:

  • The total support amount disbursed to Incumbent Local Exchange Carriers (ILECs) versus Competitive Eligible Telecommunications Carriers (CETCs),
  • Historical data on distribution of support, and
  • The percentage of subscribers who qualify through each Lifeline qualifying government assistance program and the percentage of subscribers who qualify through their income.

USAC updates the file twice a year.

NV Eligibility Data

Review NV Quarterly Eligibility Data below:

Lifeline Disbursement Data

Through Lifeline’s Funding Disbursement tool, users can search for payment data for any month beginning in January 2004. Use Lifeline’s Disbursements Open Data tool to search for the total dollar amount disbursed to each ETC and the total number of subscribers claimed by each ETC, every month and year since January 2018.