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Program Data

This webpage outlines Lifeline program data, including program participation rates, National Verifier (NV) eligibility information, and disbursements.

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Lifeline Participation

USAC relies on the U.S. Census American Community Survey (ACS) to estimate the rate at which Lifeline-eligible households participate in the Lifeline program. The chart below outlines the total number of Lifeline subscribers for the specified time period, the estimated number of households eligible for the Lifeline benefit based on the most recent ACS data available, and Lifeline’s estimated participation rate.

The subscriber count is based on:

  • The number of subscribers enrolled in the National Lifeline Accountability Database (NLAD) in NLAD states, and
  • The number of subscribers reported to USAC by NLAD opt-out state administrators (in CA, OR, and TX).

For more details on the methodology used to calculate Lifeline’s participation rate, review the Lifeline Participation Rate Excel file.

State April 2022 Subscriber Count 2020 Lifeline Eligible Households Based on ACS Data Estimated 2022 Lifeline Participation Rate
Alabama 80,119 585,323 14%
Alaska 21,037 56,948 37%
Arizona 146,981 754,456 19%
Arkansas 72,642 391,046 19%
California 1,139,512  3,735,935 31%
Colorado 60,861 476,630 13%
Connecticut 64,027 370,328 17%
Delaware 13,051 97,393 13%
District of Columbia 26,622 76,757 35%
Florida 343,575 2,246,327 15%
Georgia 259,815 1,110,778 23%
Hawaii 9,070 121,135 7%
Idaho 10,802 163,312 7%
Illinois 203,024 1,271,003 16%
Indiana 132,779 676,749 20%
Iowa 44,682 313,280 14%
Kansas 28,885 250,501 12%
Kentucky 141,105 562,770 25%
Louisiana 157,872 626,031 25%
Maine 18,104 165,920 11%
Maryland 102,912 520,199 20%
Massachusetts 110,051 758,965 15%
Michigan 224,167 1,140,026 20%
Minnesota 63,084 469,873 13%
Mississippi 83,823 394,238 21%
Missouri 85,549 612,569 14%
Montana 2,320 120,508 2%
Nebraska 5,796 159,993 4%
Nevada 72,108 332,233 22%
New Hampshire 7,606 94,725 8%
New Jersey 110,987 755,902 15%
New Mexico 72,931 302,754 24%
New York 520,350 2,373,487 22%
North Carolina 149,573 1,087,094 14%
North Dakota 5,433 72,590 7%
Ohio 284,373 1,304,736 22%
Oklahoma 135,047 451,316 30%
Oregon 18,017 497,440 4%
Pennsylvania 284,957 1,371,784 21%
Puerto Rico 520,241 784,579 66%
Rhode Island 19,671 118,152 17%
South Carolina 93,265 553,935 17%
South Dakota 6,360 75,338 8%
Tennessee 116,724 763,344 15%
Texas 308,998 2,689,182 11%
Utah 22,376 187,822 12%
Vermont 7,680 73,615 10%
Virginia 120,295 681,128 18%
Washington 106,513 712,065 15%
West Virginia 52,996 234,995 23%
Wisconsin 96,711 565,403 17%
Wyoming  370 50,351 1%
Total 6,785,849 34,362,963 17%

Additional Metrics

Download Lifeline’s Data and Statistics Excel file for information on:

  • The total support amount disbursed to Incumbent Local Exchange Carriers (ILECs) versus Competitive Eligible Telecommunications Carriers (CETCs),
  • Historical data on distribution of support, and
  • The percentage of subscribers who qualify through each Lifeline qualifying government assistance program and the percentage of subscribers who qualify through their income.

USAC updates the file twice a year.

Lifeline Subscribership by County by Service Type

In the 2019 Lifeline Order, the Federal Communications Commission (FCC) directed USAC to make aggregate subscribership data available, including data at the county level by service type.

Review the Lifeline Subscribers by County by Service Type Excel file for information on the total number of Lifeline subscribers by county and service type.

Census Blocks Eligible for Continued Voice Support

Background

In the 2016 Lifeline Order, the Federal Communications Commission (FCC) outlined a shift in the Lifeline program towards a greater focus on supporting broadband services for Lifeline eligible consumers. This included:

  • A transition period to phase down support for voice-only Lifeline services before reimbursement for such services decreases to $0 on December 1, 2021; and
  • An exception to a complete phase-down allowing for $5.25 in Lifeline reimbursement per subscriber per month beginning December 1, 2020, for qualifying voice-only services provided to Lifeline subscribers in Census blocks where there is only one Lifeline provider.

On November 5, 2021, the Wireline Competition Bureau paused the phase-out of Lifeline support for voice-only services for one year. The basic Lifeline support of $5.25 remains available to eligible consumers who subscribe to voice-only service on and after December 1, 2021.

Impacted Census Blocks

Review these Census blocks, which are eligible for continued voice-only reimbursement as described above, by states, ZIP codes, and Census blocks.

The current list was announced by the FCC in a Public Notice on June 1, 2021. The FCC and USAC anticipate that they will update this file by June 1 of each year.

NV Eligibility Data

Review NV Annual Eligibility Data below:

Review NV Quarterly Eligibility Data below:

Lifeline Disbursement Data

Through Lifeline’s Funding Disbursement tool, users can search for payment data for any month beginning in January 2004. Use Lifeline’s Disbursements Open Data tool to search for the total dollar amount disbursed to each ETC and the total number of subscribers claimed by each ETC, every month and year since January 2018.