COVID-19 Update: USAC remains open for business—Washington, DC office closed. Learn more about USF program responses

How It Works

The Rural Health Care Program funds two types of services.

You can apply for funding for Voice and Data, Broadband, or both.

Voice and Data

If you need voice and other telecommunication services, you may be eligible for funding through the Telecommunications Program.


Discount Rate: Determined using the urban/rural differential.

Broadband

If you need broadband services, network equipment, etc., you may be eligible for funding through the Healthcare Connect Fund (HCF) Program.


Discount Rate: Flat 65% discount on eligible expenses.

The Process

These steps will help you navigate the process to get funding.

1

Determine your eligibility

2

Develop evaluation criteria and request services

3

Evaluate bids and select a service provider

4

Submit a funding request

5

Certify service start and end dates

6

Work with your service provider to invoice USAC

Get Started or sign in to My Portal.

Announcements

RHC Assist Experiencing Phone Outages due to Inclement Weather

Due to Tropical Storm Isaias, power outages have impacted the RHC Help Desk's ability to accept applicant phone calls today, August 4. Please email RHC-Assist@usac.org with your questions as we work to resolve this issue.

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FCC Approves Final Set of COVID-19 Telehealth Program Applications

On July 8, 2020, the Federal Communications Commission’s Wireline Competition Bureau approved the final round of funding...

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RHC Call Center Closed July 3, 2020

The Rural Health Care Customer Call Center will be closed on Friday, July 3 to observe the...

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RHC Program News for July 2020

View the July Newsletter.

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Rurality Tier Search Tool and Rates Database Available Now!

As a reminder, FCC Report and Order 19-78 implemented RHC Program changes that promote transparency, predictability,...

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