Step 6: Invoice USAC
Invoicing is a joint process between you and your service provider using the FCC Form 463 (Invoice and Request for Disbursement Form).
Once you receive a bill from the service provider, you can create an invoice for the services received using the FCC Form 463. You must certify that the information in the form and attachments is accurate and that you or another eligible source have paid the 35% contribution. Next, you send the FCC Form 463 to the service provider for approval through My Portal for funding years prior to funding year 2022 and RHC Connect for FY 2022 and forward. The service provider reviews the FCC Form 463 and certifies its accuracy, and then submits the form to USAC. Once USAC receives the FCC Form 463, it processes the form and, if approved, funds are then distributed to the service provider. As a reminder, please be sure to respond to any invoicing Information Requests by the 14-calendar day deadline listed in the email.
For more information on the Telecom program invoice process please see the Telecom Step 6 page.
FY2020 and Forward
Effective FY2020, the invoicing deadline will be four months (120 days) from the service delivery deadline or the date of a revised FCL approving a post-commitment request or a successful appeal of a previously denied or reduced funding request, whichever comes later. The service delivery deadline for recurring and non-recurring services is June 30 of the funding year for which the program support is sought.
On April 8, 2021, the FCC released Order DA 21-394, which extends FY2020 invoicing deadline by 120 days for all RHC program applicants. Read more about the administrative waivers granted by this order.
This invoicing deadline is included in the funding commitment letter (FCL), which USAC sends via email after approving the FCC Form 462 (Funding Request Form). Remember, this deadline refers to the date by which the FCC Form 463 must be approved, signed, and certified by both you and the service provider, and submitted to USAC. This means that you and your service provider must allow plenty of time in advance of the invoicing deadline to review the form, check for and resolve any errors, certify and sign the form, and then submit to USAC.
Once your invoicing deadline passes, you will be unable to create a FCC Form 463 in My Portal.
FY2019 and Prior Years
For FY2019 and prior years, the FCC Form 463 is due to USAC no later than six (6) months from the funding commitment end date. This invoicing deadline is included in the funding commitment letter (FCL), which USAC sends via email after approving the FCC Form 462 (Funding Request Form). If you have an FY2019 or prior year FRN, it’s invoicing deadline might have been affected by one of the following FCC Orders
- FCC Order FCC Order DA 20-345: Grants applicants a 180-day extension of the invoice filing deadline for FY2019 funding requests.
- DA 20-1092: On September 16, 2020, the FCC released Order DA 20-1092 to provide relief to applicants and service providers who received funding year (FY) 2019 funding commitment letters (FCLs) after or within 180 days of the invoice filing deadline. The Order allows these entities to submit invoices to USAC within 180 days from the later of the release date of this Order or the issuance of an FCL by USAC.
- The Order includes an appendix identifying applicants that USAC already knows fall into this waiver category. These, plus any other applicants and service providers subsequently identified by USAC that fall into this category, may benefit from this waiver.
- Applicants and service providers who miss invoice deadlines that fall within these parameters do not need to submit individual requests for a waiver.
Invoicing Deadline Lookup
Use the Invoicing Deadline Tool to look up your invoicing deadline. The tool contains all FRNs with future invoicing deadlines as well as all FRNs that are less than 6 months past their expiration.
This tool only allows you to identify your commitment’s invoicing deadline; it does not reflect form submissions, payment status, or funds remaining. To answer questions on remaining funding, log into My Portal or email the RHC Customer Service Center.
USAC Invoice Payment Cycle for Service Providers
USAC pays invoices to service providers in batches, with payment batch dates being the 6th and the 21st of each month (except weekend and holidays, where the payment batch date would fall on the next business day). Invoices that USAC approves are typically processed in the upcoming payment batch. Service providers can expect the payment from the approved FCC Form 463 to arrive in their bank accounts three (3) business days after the payment batch date.
Per FCC Order 19-78, all HCPs participating in HCF are required to submit an annual report to USAC, which will include information that allows the FCC to assess progress towards the performance goals and measures of the Healthcare Connect Fund (HCF) program. HCPs must file the annual report on or before September 30 for the preceding funding year. More information is on the Submit Annual Report page.
The material on these web pages is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting the RHC program rules, orders, and other primary sources of information. Applicants and service providers are ultimately responsible for knowing and complying with all RHC program rules and procedures.