Announcements

December 8, 2022
E-Rate Productivity Center (EPC) Outage Due to System Maintenance: December 11 –12

The E-Rate Productivity Center (EPC) and the EPC training site will be unavailable from Sunday, December 11 at 7:00 p.m. ET through Monday, December 12 at 1:00 a.m. ET for monthly system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

November 22, 2022
USAC Customer Service Centers Closed – November 24-25, 2022

In observance of the Thanksgiving holiday, the USAC Customer Service Centers will be closed Thursday, November 24 and Friday, November 25.

The Lifeline and Affordable Connectivity Program (ACP) Customer Service Centers will remain open on Friday, November 25.

November 16, 2022
EPC FCC Form 470 Error Resolved

The EPC system issue preventing the review and certification of FCC Form 470 has been fixed. Any user that was unable to review and certify their form should log in, navigate to Tasks, review and then certify their form accordingly. We apologize for any inconvenience.

November 16, 2022
Legacy System and E-File Outage Due to System Maintenance: November 18-19

The Schools and Libraries (E-Rate) Program legacy systems and E-File will be unavailable from 9:00 p.m. ET on Friday, November 18 through 12:00 p.m. ET on Saturday, November 19 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.

NOTE: The E-Rate Productivity Center (EPC) will not be affected by this maintenance.

November 14, 2022
E-Rate Productivity Center (EPC) – FCC Form 470 Error

Applicants are currently unable to complete certification of the FCC Form 470 in EPC. USAC is actively working the issue and will notify users once it is fixed. We apologize for any inconvenience.

November 10, 2022
E-Rate Productivity Center (EPC) Outage Due to System Maintenance: November 13 –14

The E-Rate Productivity Center (EPC) and the EPC training site will be unavailable from Sunday, November 13 at 7:00 p.m. ET through Monday, November 14 at 1:00 a.m. ET for monthly system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

November 7, 2022
UEI Required on FCC Form 498

On November 16, 2022, USAC will update the FCC Form 498 for all service providers. This update will require entities to have an active SAM.gov assigned Unique Entity Identifier (UEI) in order to submit a new, or modify an existing, FCC Form 498. See the September 15, 2022 E-Rate News Brief for more information.

October 27, 2022
EPC Administrative Window

The administrative window is the period during which applicants can make updates to their entity profile information in EPC to prepare for the upcoming FCC Form 471 application filing window. The administrative window opens Tuesday, October 25 and will close shortly before the FY2023 application filing window opens early in 2023 when applicant entity profiles will be locked

October 26, 2022
Fall 2022 Annual Training – E-Rate Post-Commitment Process

Fall 2022 Annual Training – E-Rate Post-Commitment Process:

November 3, 2:00 PM – 3:00 PM ET

USAC will discuss the E-Rate Post-Commitment Process and other post-commitment activities. Topics include starting services, the Children’s Internet Protection Act (CIPA), service substitutions, appeals, and more. After the presentation, we will conduct a Q&A session.

October 19, 2022
Fall 2022 Annual Training – EPC Administrative Window

Fall 2022 Annual Training – EPC Administrative Window:

October 27, 2:00 PM – 3:00 PM ET

USAC will discuss the EPC Administrative Window. This is the period during which applicants can make updates to their profile information in the E-Rate Productivity Center (EPC) to prepare for the upcoming FCC Form 471 Application Filing Window. After the presentation, we will conduct a Q&A session.

October 17, 2022
Fall 2022 Annual Training – Category Two Budgets

Fall 2022 Annual Training – Category Two Budgets:

October 25, 2:00 PM – 3:00 PM ET

USAC will discuss Category Two (C2) budgets. We will provide an overview of C2 budgets and C2 budget guidance for FY2023. After the presentation, we will conduct a Q&A session.

October 13, 2022
E-Rate Productivity Center (EPC) Outage Due to System Maintenance: October 16-17

The E-Rate Productivity Center (EPC) and the EPC training site will be unavailable from Sunday, October 16 at 7:00 p.m. ET through Monday, October 17 at 1:00 a.m. ET for monthly system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

October 12, 2022
Legacy System and E-File Outage Due to System Maintenance: October 14-15

The Schools and Libraries (E-Rate) Program legacy systems and E-File will be unavailable from 9:00 p.m. ET on Friday, October 14 through 12:00 p.m. ET on Saturday, October 15 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.

NOTE: The E-Rate Productivity Center (EPC) will not be affected by this maintenance.

October 11, 2022
Fall 2022 Annual Training – E-Rate Pre-Commitment Process

Fall 2022 Annual Training – E-Rate Pre-Commitment Process:

October 20, 2:00 PM – 3:00 PM ET

USAC will discuss the E-Rate Pre-Commitment Process. This includes, how to get started, competitive bidding, applying for discounts, and Program Integrity Assurance (PIA) review. After the presentation, we will conduct a Q&A session.

October 10, 2022
Fall 2022 Annual Training – E-Rate Program Overview

Fall 2022 Annual Training – E-Rate Program Overview

October 18, 2:00 PM – 3:00 PM ET

USAC will provide a high-level overview of the E-Rate application process from beginning to end and explain basic program concepts for applicants and service providers. After the presentation, we will conduct a Q&A session.

October 4, 2022
FCC Releases Hurricane Ian Relief Order

On October 4, 2022, the Wireline Competition Bureau (WCB) of the Federal Communications Commission (FCC) released an Order (DA 22-1063) that waives certain E-Rate, Emergency Connectivity Fund, Rural Health Care, COVID-19 Telehealth, Lifeline, Affordable Connectivity Program, and High Cost rules and deadlines to assist participants and service providers located in the areas affected by Hurricane Ian, which struck Florida on September 28, 2022 and the states of North Carolina and South Carolina on September 29, 2022. For detailed information, please refer to the Order.

September 30, 2022
Extended Delivery Deadline for Certain FY2020 and FY2021 Funding Requests

The FCC’s Wireline Competition Bureau (WCB) extended certain E-Rate service implementation deadlines to September 30, 2023 for some Funding Year (FY) 2020 and 2021 applicants with non-recurring service deadlines for Category Two services that expired on September 30, 2022. In an order issued September 19 (DA 22-976), WCB extended the service implementation deadline an additional one year from September 30, 2022 to September 30, 2023, due to global supply chain disruptions and delays that schools and libraries are facing regarding the FY2020 and FY2021 requests. This relief applies to only FY2020 and FY2021 non-recurring service funding requests that currently have September 30, 2022 as the service implementation deadline for these services.

This change does not impact the contract end date (CED). If you have any CEDs before the new service delivery deadline (SDD), your CED will need to be updated by filing an FCC Form 500 before invoicing.

September 22, 2022
FCC Releases Hurricane Fiona Relief Order

On September 22, 2022, the Wireline Competition Bureau (WCB) of the Federal Communications Commission (FCC) released an Order (DA 22-998) that waives certain E-Rate, Emergency Connectivity Fund, Rural Health Care, COVID-19 Telehealth, Lifeline, and Affordable Connectivity Program rules and deadlines to assist participants and service providers, including Universal Service Fund contributors, located in the areas affected by Hurricane Fiona, which struck Puerto Rico on September 18, 2022. For detailed information, please refer to the Order.

September 15, 2022
USAC Announces E-Rate 2022 Fall Training Schedule

USAC has confirmed the E-Rate Fall 2022 Training dates for applicants and service providers that wish to learn more about the program and how to participate. The training sessions will once again be virtual, and registration for each session is now available. Click on the links below for each session to register for that specific training. The sessions are for E-Rate program participants at all levels and will include opportunities to ask questions. Eligible Services training will be scheduled once the FY2023 Eligible Services List is released.

E-Rate Program Overview: October 18, 1:30 PM – 3:30 PM EDT

E-Rate Pre-Commitment Process: October 20, 1:30 PM – 3:30 PM EDT

Category Two Budgets: October 25, 2:00 PM – 3:00 PM EDT

EPC Administrative Window: October 27, 2:00 PM – 3:00 PM EDT

E-Rate Post-Commitment Process: November 3, 2:00 PM – 3:00 PM EDT

September 14, 2022
E-Rate Productivity Center (EPC) Outage Due to System Maintenance: September 18–19

The E-Rate Productivity Center (EPC) and the EPC training site will be unavailable from Sunday, September 18 at 7:00 p.m. ET through Monday, September 19 at 1:00 a.m. ET for monthly system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

September 14, 2022
Legacy System and E-File Outage Due to System Maintenance: September 16-17

The Schools and Libraries (E-Rate) Program legacy systems and E-File will be unavailable from 9:00 p.m. ET on Friday, September 16 through 12:00 p.m. ET on Saturday, September 17 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.

NOTE: The E-Rate Productivity Center (EPC) will not be affected by this maintenance.

August 18, 2022
USAC One Portal Maintenance – August 26

USAC will perform system updates on One Portal beginning at 8 p.m. ET on August 26 through 2 a.m. ET on August 27.

During this time all applications within One Portal will be unavailable including E-File, the E-Rate Productivity Center (EPC), SL Legacy systems, the National Lifeline Accountability Database (NLAD), Lifeline Claims System (LCS) Rural Health Care’s My Portal and the High Cost Universal Broadband (HUBB) portal. The Lifeline National Eligibility Verifier (National Verifier) WILL NOT be affected during this system update.

We apologize for the inconvenience.

August 17, 2022
E-Rate Productivity Center (EPC) Outage Due to System Maintenance: August 21 –22

The E-Rate Productivity Center (EPC) and the EPC training site will be unavailable from Sunday, August 21 at 7:00 p.m. ET through Monday, August 22 at 1:00 a.m. ET for monthly system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

August 17, 2022
Legacy System and E-File Outage Due to System Maintenance: August 19-20

The Schools and Libraries (E-Rate) Program legacy systems and E-File will be unavailable from 9:00 p.m. ET on Friday, August 19 through 12:00 p.m. ET on Saturday, August 20 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.

NOTE: The E-Rate Productivity Center (EPC) will not be affected by this maintenance.

August 3, 2022
USAC Website Maintenance – August 12

USAC’s websites will be temporarily unavailable beginning 11 p.m. ET on Friday, August 12. USAC expects the maintenance to last up to two hours, but users may see intermittent outages beyond the initial window as the updates take effect.

Affected sites include USAC.org, LifelineSupport.org, AffordableConnectivity.gov, and EmergencyConnectivityFund.org.

We apologize for any inconvenience this may cause. Thank you!

August 1, 2022
Filing the FCC Form 470 and the Competitive Bidding Process Webinar: August 25

The purpose of this webinar is to provide information on how to file the FCC Form 470 and awareness about the competitive bidding process. This webinar is for applicants and service providers of all levels of E-Rate experience, with emphasis towards beginner level participants. The webinar will be held on August 25, 2022 at 2 p.m. ET. To attend the webinar register here.

July 28, 2022
E-Rate Productivity Center (EPC) Outage Due to System Upgrade: July 29 – 30

The E-Rate Productivity Center (EPC) will be unavailable from Friday, July 29 at 7 p.m. ET through Saturday, July 30 at 12 a.m. ET for scheduled system upgrade. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

July 20, 2022
E-Rate Productivity Center (EPC) Outage Due to System Maintenance: July 24 –25

The E-Rate Productivity Center (EPC) and the EPC training site will be unavailable from Sunday, July 24 at 7:00 p.m. ET through Monday, July 25 at 1:00 a.m. ET for monthly system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

July 13, 2022
Legacy System and E-File Outage Due to System Maintenance: July 15-16

The Schools and Libraries (E-Rate) Program legacy systems and E-File will be unavailable from 9:00 p.m. ET on Friday, July 15 through 12:00 p.m. ET on Saturday, July 16 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.

NOTE: The E-Rate Productivity Center (EPC) will not be affected by this maintenance.

July 6, 2022
FCC to Decommission Legacy CORES July 15

The Federal Communications Commission (FCC) Office of the Managing Director announced that it will retire its Legacy Commission Registration System (Legacy CORES) on July 15, 2022 at 6 p.m. ET. Legacy CORES is used by entities doing business with the FCC to register for an FCC Registration Number (FCCRN). Note that USAC uses the acronym FCCRN to distinguish that from a Funding Request Number (FRN). Go to the FCC’s CORES Registration page for more information and video tutorials on registering for an FCCRN.

July 6, 2022
FY2022 Invoicing Begins: July 1

After USAC has processed your FCC Form 486 you or your service provider can begin the process of invoicing USAC for the discounted share of the approved eligible services. See the May 2022 E-Rate News Brief for tips on getting ready for invoicing. View the February 10, 2022 webinar slides to learn more about the invoicing process and for key reminders.

July 6, 2022
The FY2023 FCC Form 470 is Now Available in EPC: July 1

The FY2023 FCC Form 470, which starts the competitive bidding process, as of July 1, is now available in the E-Rate Productivity Center (EPC). Applicants with long procurement cycles or other reasons for starting their FY2023 competitive bidding processes early will be able to complete and certify this form. The FY2023 FCC Form 470 remains unchanged from last year.

July 1, 2022
E-Rate Invoicing Process: Office Hour Webinar

USAC will hold the E-Rate Invoicing Process: Office Hour Webinar July 21 from 2 p.m. to 3 p.m. EDT. Participants will receive a brief overview about the FCC Form 472 (BEAR Form) and the FCC Form 474 (SPI Form), invoice filing deadlines, and the invoicing review process.

Note: The event will primarily be a question and answer session, so please come prepared with your questions about  the invoicing process.

To attend, register for the webinar and review the assigned materials listed below.  Register Now

Prerequisite for this webinar – Review one or all of these items:

June 23, 2022
E-Rate Productivity Center (EPC) Outage Due to System Maintenance: June 26–27

The E-Rate Productivity Center (EPC) and the EPC training site will be unavailable from Sunday, June 26 at 7:00 p.m. ET through Monday, Jane 27 at 1:00 a.m. ET for monthly system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

June 22, 2022
Legacy System and E-File Outage Due to System Maintenance: June 24-25

The Schools and Libraries (E-Rate) Program legacy systems and E-File will be unavailable from 9:00 p.m. ET on Friday, June 24 through 12:00 p.m. ET on Saturday, June 25 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.

NOTE: The E-Rate Productivity Center (EPC) will not be affected by this maintenance.

June 17, 2022
Certain USAC Customer Service Centers Closed – Monday, June 20, 2022

In observance of Juneteenth, the customer service centers for E-Rate, Emergency Connectivity Fund, High Cost, Rural Health Care, Contributors, and Service Providers will be closed on Monday, June 20, 2022.

The Lifeline and Affordable Connectivity Program customer service centers will remain open during normal operating hours.

June 14, 2022
APPLICANTS: Complete and Certify Any In-Process FY2022 FCC Forms 470 by June 24

Some applicants currently have uncertified Funding Year (FY) 2022 FCC Forms 470 within the E-Rate Productivity Center (EPC) system. In order to prepare for the deployment of the FY2023 FCC Form 470 on July 1, 2022, USAC must remove access to FY2022 FCC Forms 470 at the end of this month.

Consequently, we recommend that any applicant who wants to rely on an uncertified FCC Form 470 that is currently in the EPC system should certify that form no later than June 24, 2022. It can then still be cited, for example, to open a competitive bidding process for FY2023.

As a reminder, there is not an FCC Form 470 filing requirement for Emergency Connectivity Fund Program requests for funding.

All announcements can be found in the Announcements Archive.

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