COVID-19 Update: USAC remains open for business. Learn more about USF program responses.

How It Works

Eligible service providers receive funding through 11 active funds. Each fund provides support to build out infrastructure or provide service to communities that currently receive little or no communication services.

Eligible Telecommunications Carriers

State regulatory commissions or, in some cases, the FCC designate qualifying wireline and wireless carriers as Eligible Telecommunications Carriers (ETCs) to provide service in remote and underserved areas.

Eligible Areas

The FCC determines that an area is underserved.

The Process

These steps will help you navigate the process to get funding.


FCC Identifies Areas Eligible for Support

The FCC determines that an area is underserved.


Service Providers Accept Offers or Submit Bids

Eligible service providers accept an offer, or submit a bid, to build out network infrastructure and provide service.


Service Providers Use Funding to Build Out Networks

Participating companies receive funding from USAC and deploy network infrastructure and provide service.


Service Providers Report Progress on Deployment

Service providers report regular progress on broadband deployment showing where they are building out mass-market, high-speed internet service.


USAC Monitors Compliance with Build-Out Obligations

USAC systems automatically validate data that service providers submit. USAC also conducts a review to verify that service providers are building out broadband networks as intended.

Note: The process for legacy programs may vary.

Fund Distributions This Year

The High Cost program's funding is distributed through nine active funds. Navigate through each fund to find out more about their impact.







AK Plan




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Explore the Data

Total Support Disbursements

Find out how the program distributes funding across the U.S.

Broadband Deployments

Find out where service providers are using High Cost funds to build out broadband networks.

As part of USAC’s open data strategy, anyone can freely use, re-use, and redistribute our data. To find out more and to see all of USAC’s available data, visit USAC Open Data.


Certain USAC Customer Service Centers Closed – Monday, January 17, 2022

In observance of Martin Luther King, Jr. Day, the customer service centers for E-Rate, Emergency Connectivity Fund, High Cost, Rural Health Care, Contributors, and Service Providers will be closed on Monday, January 17, 2022.

The Lifeline and Affordable Connectivity Program...

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USAC Customer Service Centers’ Holiday Hours & Closures

In observance of the Christmas and New Year’s holidays, the USAC Customer Service Centers will be closed...

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High Cost Systems Now Available

The High Cost systems are back online. We appreciate your patience.


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Some USAC Systems Offline

In an abundance of caution, USAC has pulled some USF program systems offline while completing a security...

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RESOLVED – USAC Customer Support Center Phone Outage

USAC has restored the phone service at the Customer Support Centers for E-Rate, the Emergency Connectivity Fund,...

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