Announcements

April 26, 2024
Service Provider Payment System Unavailable 5/4/24

Service providers will not be able to make payments using E-File on Saturday, May 4, 2024 from 6 p.m. to 10:00 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

April 18, 2024
Service Provider Payment System Unavailable 4/20/24

Service providers will not be able to make payments using E-File on Saturday, April 20, 2024 from 6 p.m. to 10:00 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

March 29, 2024
RESOLVED: USAC Systems Experiencing Intermittent Connectivity Issues

Several USAC systems are experiencing intermittent connectivity issues. Our team is working to resolve the issues. We apologize for the inconvenience.

March 25, 2024
3/25/24 Webinar Cancelled

The webinar rescheduled for Monday, March 25, 2024 at 2 p.m. ET discussing the end-user revenue portion of the FCC Form 499-A has been cancelled.

We apologize for the inconvenience.

March 20, 2024
3/22/24 Webinar Rescheduled

The webinar originally scheduled for this Friday, 3/22/24 at 2 p.m. ET discussing the end-user revenue portion of the FCC Form 499-A has been reschedule to Monday, 3/25/24 at 2 p.m. ET.

We apologize for the inconvenience.

March 15, 2024
FCC Announces 2Q 2024 Contribution Factor 32.8%

The FCC released a Public Notice, DA 24-257, announcing that the proposed universal service contribution factor for the second quarter of 2024 (April – June) will be .328 or 32.8 percent.

March 1, 2024
2024 FCC Form 499-A Now Available in E-File

The 2024 FCC Form 499-A (Annual Telecommunications Reporting Worksheet) is now available in E-File, USAC’s online filing system. The due date for filing the form is Monday, April 1, 2024. FCC rules require all telecommunications service providers to file the FCC Form 499-A to report historical revenue data for your company. The 2024 FCC Form 499-A should be used to report revenue data for the period of January 1, 2023 through December 31, 2023. Be aware that all de minimis filers ARE required to file the FCC Form 499-A, reporting calendar year 2023 revenues regardless of the amount. Please note that failure to file this Form by the due date of April 1, 2024 will result in a late filing fee (minimum of $100/month.) For questions specific to the FCC Form 499-A, please email Form499@usac.org.  If you have general questions or need assistance with E-File, contact USAC Customer Service Center (CSC) at (888) 641-8722 or CustomerSupport@usac.org.

February 14, 2024
Service Provider Payment System Unavailable 2/24/24

Service providers will not be able to make payments using E-File on Saturday, February 24, 2024 from 6 p.m. to 10:00 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

February 5, 2024
USAC One Portal Maintenance – February 9

USAC will perform system updates on One Portal on Friday, February 9 from 8 p.m. to 11 p.m.

During this time all applications within One Portal will be inaccessible, including E-File, the E-Rate Productivity Center (EPC), the National Lifeline Accountability Database (NLAD), Rural Health Care’s My Portal and RHC Connect, the High Cost Universal Broadband (HUBB) portal, and several additional smaller-usage applications. The National Verifier WILL NOT be affected during this system update.

We apologize for the inconvenience.

December 15, 2023
FCC Announces 1Q 2024 Contribution Factor 34.6%

The FCC released a Public Notice, DA 23-1156, announcing that the proposed universal service contribution factor for the first quarter of 2024 (January – March) will be .346 or 34.6 percent.

All announcements can be found in the Announcements Archive.

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