Announcements

September 21, 2023
de minimis Notification Enhancement Launches October 2, 2023

USAC is launching an FCC Form 499-Q de minimis notification enhancement on Monday, October 2, 2023. This enhancement will allow E-File users to select their de minimis status within E-File, replacing the requirement to email USAC for notification of status.

USAC’s Contributor Operations team is hosting webinars on Wednesday, October 4, and Thursday, October 5, to show you how it works.

Use the links below to sign up for either session:

  • October 4, 2023, at 2 p.m. ET – Register
  • October 5, 2023, at 2 p.m. ET – Register

Both sessions will be held virtually and contain identical presentations. After the presentation, the speaker will answer questions about the new feature.

September 18, 2023
FCC Announces 4Q 2023 Contribution Factor 34.5%

The FCC released a Public Notice, DA 23-843, announcing that the proposed universal service contribution factor for the fourth quarter of 2023 (October – December) will be .345 or 34.5 percent.

September 6, 2023
Service Provider Payment System Unavailable September 16, 2023

Service providers will not be able to make payments using E-File on Saturday, September 16, 2023 from 6 p.m. to 10 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

September 5, 2023
Hurricane Idalia Response

On September 1, 2023, the FCC released Order DA 23-805, waiving certain Affordable Connectivity Program, Emergency Connectivity Fund, E-Rate, High Cost, Lifeline, Rural Health Care, and Universal Service Fund contributors rules and deadlines to assist program participants and providers located in areas affected by Hurricane Idalia. To learn more, see Order DA 23-805.

August 18, 2023
Hawaii Wildfires Response

On August 18, 2023, the FCC released Order DA 23-723, waiving certain Affordable Connectivity Program, Lifeline, E-Rate,  Emergency Connectivity Fund, Rural Health Care, High Cost and Universal Service Fund contributors rules and deadlines to assist program participants and providers located in the State of Hawaii in areas affected by the wildfires. To learn more, see Order DA 23-723.

August 10, 2023
Service Provider Payment System Unavailable August 19, 2023

Service providers will not be able to make payments using E-File on Saturday, August 19, 2023 from 6 p.m. to 10 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

August 2, 2023
Resolved: USAC Customer Service Center Phone Outage

The phone outage for USAC’s Contributors/Finance Customer Service Center has been resolved. We apologize for the inconvenience.

July 31, 2023
Resolved: Intermittent Issues with Customer Service Center Phones

The phones issues for USAC’s Contributor/Finance Customer Service Center have been resolved. We apologize for the inconvenience.

July 10, 2023
True-Up Statements Available Starting July 18, 2023

The True-Up Statements for the 2023 FCC Form 499-A will be available on E-File starting on July 18, 2023. They can be found under the ‘Payments’ tab, in the ‘Select Payment View’ drop-down menu, select ‘True-Up Statements’. For questions on the statements, please utilize the new ‘Message’ feature in E-File.

July 6, 2023
USAC Relationship with Program Consultants

Some Universal Service Fund program applicants choose to employ consultants during the program application process. Please be advised that USAC does not affiliate or endorse individual consultants to support Universal Service Fund program applicants. Consultants who work with USF program applicants may not state or imply that their services are endorsed or recommended by USAC. If you have questions about USAC programs and the resources available to support applicants, please visit the program homepages.

June 30, 2023
Typhoon Mawar Response

On June 30, 2023, the FCC released Order DA 23-571, waiving various provisions of the Lifeline, Affordable Connectivity Program (ACP), E-Rate, Rural Health Care (RHC), and High Cost rules for those FCC programs’ participants and for USF contributors located in Guam and the Northern Mariana Islands in response to the damage caused by Typhoon Mawar. To learn more, see FCC Order DA 23-571.

June 14, 2023
FCC Announces 3Q 2023 Contribution Factor 29.2%

The FCC released a Public Notice, DA 23-507, announcing that the proposed universal service contribution factor for the third quarter of 2023 (July – September) will be .292 or 29.2 percent.

May 18, 2023
E-File Contributor Messages

On May 15, 2023 USAC launched E-File Contributor Messages, a new messaging feature in E-File designed to discuss revenue reported on the FCC Form 499-A.  To learn more about the new tool, watch the May 4 recording on our Webinars page.

May 10, 2023
Service Provider Payment System Unavailable May 20, 2023

Service providers will not be able to make payments using E-File on Saturday, May 205, 2023 from 6 p.m. to 10 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

April 26, 2023
E-File Contributor Messages Launches May 12, 2023

USAC is launching E-File Contributor Messages, a new messaging feature in E-File designed to discuss revenue reported on the FCC Form 499-A.

USAC’s Contributor Operations team is hosting webinars on Wednesday, May 3, and Thursday, May 4, to show you how it works.

Use the links below to sign up for either session:

Both sessions will be held virtually and contain identical presentations. After the presentation, the speaker will answer questions about the new feature.

April 4, 2023
Service Provider Payment System Unavailable April 5, 2023

Service providers will not be able to make payments using E-File on Wednesday, April 5, 2023 from 6 p.m. to 12 a.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

All announcements can be found in the Announcements Archive.

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