Announcements

May 18, 2023
E-File Contributor Messages

On May 15, 2023 USAC launched E-File Contributor Messages, a new messaging feature in E-File designed to discuss revenue reported on the FCC Form 499-A.  To learn more about the new tool, watch the May 4 recording on our Webinars page.

May 10, 2023
Service Provider Payment System Unavailable May 20, 2023

Service providers will not be able to make payments using E-File on Saturday, May 205, 2023 from 6 p.m. to 10 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

April 26, 2023
E-File Contributor Messages Launches May 12, 2023

USAC is launching E-File Contributor Messages, a new messaging feature in E-File designed to discuss revenue reported on the FCC Form 499-A.

USAC’s Contributor Operations team is hosting webinars on Wednesday, May 3, and Thursday, May 4, to show you how it works.

Use the links below to sign up for either session:

Both sessions will be held virtually and contain identical presentations. After the presentation, the speaker will answer questions about the new feature.

April 4, 2023
Service Provider Payment System Unavailable April 5, 2023

Service providers will not be able to make payments using E-File on Wednesday, April 5, 2023 from 6 p.m. to 12 a.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

March 21, 2023
UPDATE: Service Provider Payment System Unavailable April 1, 2023

March 31, 2023: This deployment has been delayed.

Service providers will not be able to make payments using E-File on Saturday, April 1, 2023 from 6 p.m. to 10 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

March 16, 2023
FCC Announces 2Q 2023 Contribution Factor is 29.0%

The FCC released a Public Notice, DA 23-216, announcing that the proposed universal service contribution factor for the second quarter of 2023 (April – June) will be .290 or 29.0 percent.

February 26, 2023
2023 FCC Form 499-A Now Available in E-File
The 2023 FCC Form 499-A (Annual Telecommunications Reporting Worksheet) is now available in E-File, USAC’s online filing system. The due date for filing the form is Monday, April 3, 2023. FCC rules require all telecommunications service providers to file the FCC Form 499-A to report historical revenue data for your company. The 2023 FCC Form 499-A should be used to report revenue data for the period of January 1, 2022 through December 31, 2022. Be aware that all de minimis filers ARE required to file the FCC Form 499-A, reporting calendar year 2022 revenues regardless of the amount. Please note that failure to file this Form by the due date of April 3, 2023 will result in a late filing fee (minimum of $100/month.) For questions specific to the FCC Form 499-A, please email Form499@usac.org.  If you have general questions or need assistance with E-File, contact USAC Customer Service Center (CSC) at (888) 641-8722 or CustomerSupport@usac.org.

 

February 22, 2023
Service Provider Payment System Unavailable February 26, 2023

Service providers will not be able to make payments using E-File on Sunday, February, 2023 from 2:00 a.m. to 6:00 a.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

February 1, 2023
Service Provider Payment System Unavailable February 4, 2023

Service providers will not be able to make payments using E-File on Saturday, February 4, 2023 from 6 p.m. to 11:59 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

January 20, 2023
Webinar Training for the 2023 Annual Form (FCC Form 499-A) Posted

FCC rules require all telecommunications service providers to file the FCC Form 499-A to report historical revenue data for your company. The 2023 FCC Form 499-A is used to report revenue data for the period of January 1, 2022 through December 31, 2022.  The deadline to file the 2023 FCC Form 499-A is Monday, April 3, 2023.

USAC will host several webinars in February covering how to complete the 2023 FCC Form 499-A.

All webinars are scheduled from 2-3 p.m. ET

  • Thursday, February 2 – What’s New on the 2023 FCC Form 499-A – Register Here
  • Tuesday, February 7 – 2023 FCC Form 499-A:  Getting Started –  Register Here
  • Wednesday, February 8 – 2023 FCC Form 499-A:  Wireline and Wireless Carriers – Register Here
  • Thursday, February 9 – 2023 FCC Form 499-A:  VoIP Providers and Resellers – Register Here

These webinars are free, but you must register to attend.  Webinars will be recorded and available on the Service Provider’s Webinar webpage.

January 4, 2023
Service Provider Payment System Unavailable January 7, 2023

Service providers will not be able to make payments using E-File on Saturday, January 7, 2023 from 6 p.m. to 10 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

December 23, 2022
USAC Customer Service Centers (CSC) Closed – Christmas Holiday

In observance of the Christmas holiday, the USAC Customer Service Centers will be closed on Sunday, December 25 (per usual weekend closure), and Monday, December 26.

The Lifeline and Affordable Connectivity Program (ACP) Customer Service Centers will be closed on Sunday, December 25, and will reopen on Monday, December 26.

To find CSC contact information, weekly hours, and the annual holiday closure schedule, visit our Contact Us webpage.

December 13, 2022
FCC Announces  1Q 2023 Contribution Factor is 32.6%

The FCC released a Public Notice, DA 22-1286, announcing that the proposed universal service contribution factor for the first quarter of 2023 (January – March) will be .326 or 32.6 percent.

All announcements can be found in the Announcements Archive.

Go to Archive