Announcements

September 22, 2022
FCC Releases Hurricane Fiona Relief Order

On September 22, 2022, the Wireline Competition Bureau (WCB) of the Federal Communications Commission (FCC) released an Order (DA 22-998) that waives certain E-Rate, Emergency Connectivity Fund, Rural Health Care, COVID-19 Telehealth, Lifeline, and Affordable Connectivity Program rules and deadlines to assist participants and service providers, including Universal Service Fund contributors, located in the areas affected by Hurricane Fiona, which struck Puerto Rico on September 18, 2022. For detailed information, please refer to the Order.

September 20, 2022
FCC Announces 4th Quarter Contribution Factor is 28.9%

The FCC released a Public Notice, DA 22-946, announcing that the proposed universal service contribution factor for the fourth quarter of 2022 (October – December) will be .289 or 28.9 percent.

September 12, 2022
Coming Soon: UEI Requirement on FCC Form 498

USAC will update the FCC Form 498 for all service providers in the fourth quarter of 2022 to require entities to have an active Unique Entity Identifier (UEI) in order to submit or modify their FCC Form 498. Beginning in November, USF program recipients who submit a new FCC Form 498 or who want to revise their FCC Form 498 should complete their full entity registration in SAM.gov to obtain a UEI. For more information, read our latest bulletin.

August 18, 2022
USAC One Portal Maintenance – August 26

USAC will perform system updates on One Portal beginning at 8 p.m. ET on August 26 through 2 a.m. ET on August 27.

During this time all applications within One Portal will be unavailable including E-File, the E-Rate Productivity Center (EPC), SL Legacy systems, the National Lifeline Accountability Database (NLAD), Lifeline Claims System (LCS), Rural Health Care’s My Portal and the High Cost Universal Broadband (HUBB) portal. The Lifeline National Eligibility Verifier (National Verifier) WILL NOT be affected during this system update.

We apologize for the inconvenience.

August 17, 2022
Service Provider Payment System Unavailable August 20, 2022

Service providers will not be able to make payments using E-File on Saturday, August 20, 2022 from 6 p.m. to 10 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

August 3, 2022
USAC Website Maintenance – August 12

USAC’s websites will be temporarily unavailable beginning 11 p.m. ET on Friday, August 12. USAC expects the maintenance to last up to two hours, but users may see intermittent outages beyond the initial window as the updates take effect.

Affected sites include USAC.org, LifelineSupport.org, AffordableConnectivity.gov, and EmergencyConnectivityFund.org.

We apologize for any inconvenience this may cause. Thank you!

August 1, 2022
Service Provider Payment System Unavailable August 6, 2022

Service providers will not be able to make payments using E-File on Saturday, August 6, 2022 from 6 p.m. to 10 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

June 17, 2022
Certain USAC Customer Service Centers Closed – Monday, June 20, 2022

In observance of Juneteenth, the customer service centers for E-Rate, Emergency Connectivity Fund, High Cost, Rural Health Care, Contributors, and Service Providers will be closed on Monday, June 20, 2022.

The Lifeline and Affordable Connectivity Program customer service centers will remain open during normal operating hours.

June 10, 2022
FCC Announces 3rd Quarter Contribution Factor is 33.0%

The FCC released a Public Notice, DA 22-623, announcing that the proposed universal service contribution factor for the third quarter of 2022 (July – September) will be .330 or 33.0 percent.

May 12, 2022
Service Provider Payment System Unavailable May 21, 2022

Service providers will not be able to make payments using E-File on Saturday, May 21, 2022 from 6 p.m. to 10 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

April 19, 2022
Scheduled Website Maintenance on Wednesday, April 20

On Wednesday, April 20, USAC will conduct emergency maintenance on USAC.org from 9 p.m. to 1 a.m. ET. This procedure will affect all USAC systems.

We apologize for the inconvenience.

April 7, 2022
SAM.gov Transition to UEI

Yesterday, April 6, 2022, the FCC released Public Notice DA 22-371 which announces the transition from the Data Universal Numbering System (DUNS) number to the Unique Entity Identifier (UEI) effective April 4, 2022. For more information, read our latest bulletin.

All announcements can be found in the Announcements Archive.

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