Announcements

August 13, 2024

Service Provider Payment System Unavailable 8/17/24

Service providers will not be able to make payments using E-File on Saturday, August 17, 2024 from 6 p.m. to 10 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

August 5, 2024

Upcoming E-File Enhancement: Online Statement Summaries

USAC is updating E-File to better serve Universal Service Fund (USF) contributors and stakeholders and make more information available to users.

Beginning in October, USAC will move from paper invoices to online statement summaries that make the invoice process more transparent. The summaries will display individual billable line items and any interest and payments applicable to specific debts.

The changes to E-File will allow service providers to see all their statements in a single place. Service providers can track past invoices and see each account’s status, including what has been paid and what is outstanding.

USAC recommends that service providers review their E-File settings to ensure the billing contact is up to date. We will notify the billing contact when the summary statement is available in E-File. Service providers who currently use paper invoices internally should update their processes to prepare for the change.

In the coming months, USAC will continue to share more information about the changes.

June 13, 2024

FCC Announces 3Q 2024 Contribution Factor 34.4%

The FCC released a Public Notice, DA 24-557, announcing that the proposed universal service contribution factor for the third quarter of 2024 (July – September) will be .344 or 34.4 percent.

May 30, 2024

Service Provider Payment System Unavailable 6/1/24

Service providers will not be able to make payments using E-File on Saturday, June 1, 2024 from 6 p.m. to 10 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

May 14, 2024

Service Provider Payment System Unavailable 5/18/24

Service providers will not be able to make payments using E-File on Saturday, May 18, 2024 from 6 p.m. to 10 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

April 26, 2024

Service Provider Payment System Unavailable 5/4/24

Service providers will not be able to make payments using E-File on Saturday, May 4, 2024 from 6 p.m. to 10:00 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

April 18, 2024

Service Provider Payment System Unavailable 4/20/24

Service providers will not be able to make payments using E-File on Saturday, April 20, 2024 from 6 p.m. to 10:00 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

March 29, 2024

RESOLVED: USAC Systems Experiencing Intermittent Connectivity Issues

Several USAC systems are experiencing intermittent connectivity issues. Our team is working to resolve the issues. We apologize for the inconvenience.

March 25, 2024

3/25/24 Webinar Cancelled

The webinar rescheduled for Monday, March 25, 2024 at 2 p.m. ET discussing the end-user revenue portion of the FCC Form 499-A has been cancelled.

We apologize for the inconvenience.

March 20, 2024

3/22/24 Webinar Rescheduled

The webinar originally scheduled for this Friday, 3/22/24 at 2 p.m. ET discussing the end-user revenue portion of the FCC Form 499-A has been reschedule to Monday, 3/25/24 at 2 p.m. ET.