COVID-19 Update: USAC Remains Open for Business – Washington, DC Office Closed. Email PDF copies of any documents sent by mail. Learn more

Announcements

March 20, 2020
FCC Announces the 2nd Quarter 2020 Contribution Factor is 19.6%

On March 13, 2020, the FCC released Public Notice, DA 20-269, announcing the proposed universal service contribution factor for the second quarter, April–June 2020, will be .196 or 19.6 percent.

March 16, 2020
USAC Remains Open for Business – DC Office Closed

At USAC, we are committed to the health and safety of our employees, contractors, and stakeholders during the COVID-19 pandemic. USAC remains fully operational.

USAC’s Washington, DC office is closed. USAC staff will work remotely and can be reached at their USAC email and telephone numbers. 

While the way we work has changed, USAC will conduct the regular and ongoing work administering the Universal Service Fund. This includes processing and reviewing program applications, collecting contributions, disbursing payments, and implementing program guidance from the FCC. 

All USAC customer support centers remain open. Please be patient if you experience longer than usual wait times with our customer service teams as circumstances continue to change. 

To submit service provider documents to USAC, please use your normal submission channels or email CustomerSupport@usac.org.

If you send other documents to USAC via mail or overnight delivery, you must also email a PDF copy to Outreach@usac.org.

USAC continues to monitor developments and will implement additional precautions if necessary. This is an evolving situation, and we will keep you informed of any changes as they arise.

February 28, 2020
2020 FCC Form 499-A Now Available

The 2020 FCC Form 499-A is now available in E-File.  Service providers are reminded that they are required to complete this form online by April 1, 2020.

January 16, 2020
January System Maintenance

USAC will perform system maintenance on Friday, January 17 from 9 p.m. until Saturday, January 18 at 10 a.m. ET. During this time, users will not be able to access the single portal dashboard to access any E-File applications including FCC Form 499 (no contributor payments can be made), FCC Form 498, the Rural Health Care My Portal, and the High Cost Universal Broadband Portal (HUBB).

January 15, 2020
First Quarter 2020 Newsletter Now Available

Read the 1Q2020 498/499 Spotlight Newsletter, which contains information relevant to service providers and Universal Service Fund contributors. To receive this quarterly newsletter in your inbox, visit our Subscription Center.

January 7, 2020
Service Provider 1st Quarter Training

FCC Form 499-Q Basic Training – 1/23/2020 2pm EST

Read more about our quarterly webinar series and register today here.

December 13, 2019
E-File Outage December 13 – System Maintenance

USAC will perform E-File system maintenance on Friday, December 13 from 9 p.m. until Saturday, December 14 at 10 a.m. ET. During this time, users will not be able to access any E-File applications including FCC Form 499, FCC Form 498, the Rural Health Care My Portal, and the High Cost Universal Broadband Portal (HUBB).

We apologize for the inconvenience.

December 13, 2019
FCC Announces the 1st Quarter 2020 Contribution Factor is 21.2%

On December 12, 2019, the FCC released a Public Notice, DA 19-1266, announcing that the proposed universal service contribution factor for the first quarter, January – March 2020 will be .212 or 21.2 percent.

November 25, 2019
E-file Outage December 3 – System Maintenance

USAC will perform E-file system maintenance on Tuesday, December 3 from 6 p.m. until 10 p.m. ET. During this time, users will not be able to access any E-file applications including Form 499, Form 498, the Rural Health Care My Portal and the High Cost Universal Broadband portal (HUBB).

We apologize for the inconvenience.

October 7, 2019
FCC Announces 4th Quarter 2019 Contribution Factor Increase to 25.0%

The FCC released a Public Notice, DA 19-910, announcing that the proposed universal service contribution factor for the fourth quarter, October – December 2019, will be .250 or 25.0 percent.

October 7, 2019
FCC Announces 3rd Quarter 2019 Contribution Factor Increase to 24.4%

The FCC released a Public Notice (DA 19-559) announcing that the proposed universal service contribution factor for the third quarter, July – September 2019, will be .244 or 24.4 percent.

August 20, 2019
FCC Form 498 – Update Required

Service Providers Must Update their FCC Form 498 to include the business type

Service providers can log in to E-File to update their FCC Form 498 and select the business type(s) that best describe their organization. From the list of DATA Act business types, service providers can select up to three business types ranked in order of importance to the company’s business. Service providers will also need to include their Dun and Bradstreet number. If you do not know your company’s Dun and Bradstreet Number, you can look it up online. If you do not have a Dun and Bradstreet number, and you are U.S. government contractor or grantee, you can request one without charge.

Once the service provider updates the business type field an Officer will need to certify and approve the FCC Form 498 before this process is complete and shared with USAC.

May 17, 2019
E-File Unavailable due to USAC System Maintenance

USAC will perform monthly system maintenance beginning at 6 p.m. ET on May 17 through 1 p.m. ET on May 18. During the maintenance window, Universal Service Fund contributors will not be able to access the E-File system. We apologize for any inconvenience.

April 22, 2019
Second Quarter Spotlight Newsletter is now available

Click here to read the 2Q2019 498/499 Spotlight.

March 14, 2019
FCC Announces 2nd Quarter 2019 Contribution Factor Decrease to 18.8 Percent

The FCC released a Public Notice (DA 19-178) announcing that the proposed universal service contribution factor for the second quarter, April – June 2019 will be .188 or 18.8 percent.

December 14, 2018
498 ID Status Tool – ISSUE RESOLVED

The 498 Status Tool is now operational.

Visit this webpage to use the 498 Status Tool.