Announcements

January 10, 2020
My Portal Outage Due to System Maintenance January 17 – 18

My Portal will be undergoing January maintenance between 9:00 p.m. ET Friday, January 17 and 9:00 a.m. ET Saturday, January 18. During this time, users may be unable to access My Portal. We apologize for any inconvenience.

January 7, 2020
Submit FY2020 Request for Services (FCC Form 461 and/or Form 465) Now!

Applicants applying for funding in FY2020 who are going through the competitive bidding process can now submit their FCC Form 461 (HCF Program) and/or FCC Form 465 (Telecom Program). The first day to submit these forms was January 1, 2020—six months before the start of the funding year, which begins July 1, 2020. Prepare to submit your Request for Services form with the following resources:

January 2, 2020
RHC Program News for January 2020

View the January 2020 Newsletter.

December 16, 2019
RHC Assist Holiday Hours

Please be aware the the RHC Program Help Desk will be closed December 24, 25, and January 1. On December 31, the hours will be 9:00 a.m. to 6:00 p.m. ET.

December 13, 2019
My Portal Outage Due to System Maintenance December 13-14

My Portal will be undergoing December maintenance between 9:00 p.m. ET Friday, December 13 and 10:00 a.m. Saturday, December 14. During this time, users may be unable to access My Portal. We apologize for any inconvenience.

December 13, 2019
PQA Requests for Information Are Going Out

The 2020 Payment Quality Assurance (PQA) assessment program is underway. PQA is a program that assesses RHC Program payments made on invoices submitted during the past 12 months to verify that the payments were properly made – in other words, that all program rules were followed correctly when the payment was authorized and disbursed.

For disbursements made each month, a certain number of payments will be chosen, and applicants will be asked to provide specific documentation – for example, customer bills that support invoices submitted to USAC – to verify that those payments were made correctly. It is important that you maintain proper documentation in order to be able to respond correctly and completely to PQA requests.

The email request notifying applicants whose payments have been selected for PQA are being sent the third week of December from the domain name PQA@USACcms.i-sight.com. Please check your email and respond promptly if you receive an email from USAC’s PQA Program. Also check your spam folder or junk email folder to see if it contains an email from this domain. This will help expedite your review.

  • Do not hesitate to contact your reviewer if you have questions. Contact information is provided in the email.
  • Also, contact your PQA reviewer if you are unable to respond by the deadline     
December 12, 2019
FCC Releases Public Notice DA 19-1253

On December 10, 2019, the FCC released Public Notice DA 19-1253, providing guidance on the implementation schedule for reforms set forth by FCC Report and Order 19-78. Read DA 19-1253 for more information.

December 10, 2019
My Portal Outage Thursday, December 12 from 7:00 a.m. – 9:00 a.m. ET

My Portal will be unavailable Thursday, December 12 from 7:00 a.m. – 9:00 a.m. ET due to system maintenance. We apologize for any inconvenience.

December 6, 2019
RHC Program News for December 2019

View the December Newsletter.

December 2, 2019
My Portal Outage Tuesday, December 3 from 6:00 p.m. – 10:00 p.m. ET

My Portal will be unavailable Tuesday, December 3 from 6:00 p.m. to 10:00 p.m. ET due to system maintenance. We apologize for any inconvenience.

December 2, 2019
My Portal Security Updates Coming Soon

Beginning Wednesday, December 4, USAC will add multi-factor authentication (MFA) to increase the security of most Universal Service Fund (USF) IT applications. MFA helps safeguard access to data and applications, and provides additional security by requiring a second form of user authentication. This complies with both Federal and FCC information security guidelines. Read more about MFA.

November 22, 2019
FY2020 Filing Window Dates Announced

The FY2020 filing window period will take place from February 1 – April 30, 2020. This means that you must submit your funding requests (FCC Forms 462 or 466) as early as February 1 and no later than 11:59 p.m. ET April 30, 2020, for the initial filing window period. We highly encourage you to submit your application forms as early as possible in the filing window period. Other application forms for FY2020 (FCC Forms 460, 461, or 465) are accepted prior to February 1 to begin the application process. Learn more about filing window periods.

November 12, 2019
RHC Program News for November 2019

View the November newsletter.

November 11, 2019
My Portal Outage Wednesday, November 13 from 7:00 p.m. to 9:00 p.m. ET

My Portal will be unavailable Wednesday, November 13 from 7:00 p.m. to 9:00 p.m. ET due to system maintenance. We apologize for any inconvenience.

October 7, 2019
RHC Program News for October 2019
View the October Newsletter.
September 9, 2019
RHC Program News for September 2019

View the September Newsletter.

September 9, 2019
HCF Program Annual Reports Due September 30

Per Healthcare Connect Fund (HCF) Program rules, all consortia receiving Rural Health Care (RHC) Program funding are required to submit an annual report to USAC using an Excel template (available for download on the USAC website) to supplement information collected in RHC Program application forms. The reports for FY2018 (July 1, 2018 – June 30, 2019) are due September 30, 2019.

Who Needs to Submit the Annual Report? HCF Program consortia must submit an annual report for each funding year in which the consortium received HCF support and for the life of a supported facility for which the consortium received large upfront payments. 

August 30, 2019
FCC Releases Report and Order 19-78: Promoting Telehealth in Rural America

On August 20, 2019, the Federal Communications Commission (FCC) released a Report and Order reforming the Rural Health Care (RHC) Program to promote transparency and predictability, and to further the efficient allocation of limited program resources while guarding against waste, fraud, and abuse. More information available on the USAC website and you can read the Report and Order here

For a summary of the upcoming changes, watch the recording of the Report and Order 19-78 Summary Webinar held on September 4, view the Report and Order 19-78 web page or download the Report and Order 19-78 Tip Sheet.