Appeals & Audits

Safeguarding the integrity of Universal Service Fund (USF) program activities involves important responsibilities for both the administrators (i.e., USAC) and the program participants. USAC must accurately and punctually take in, process, and evaluate information received from program participants and USF contributors. Beneficiaries must comply with program rules and provide USAC with full, correct information.

To ensure the highest level of program integrity, USAC conducts audits of beneficiaries. USAC operates the Beneficiary and Contributor Audit Program (BCAP) and Payment Quality Assurance (PQA) Program.

Any party (including, but not limited to entities filing an FCC Form 499, federal universal service program applicants, and service providers) that wishes to file an appeal of a USAC decision may file an appeal.