Webinars

Join us to learn about Lifeline program updates, including Lifeline program rules and orders, guidance about compliance and filings, the National Verifier (NV), and the National Lifeline Accountability Database (NLAD).

Sign up for the Lifeline program newsletter to receive webinar announcements via email.

Upcoming Trainings

March 2024 Monthly Webinar: Getting Started with NLAD

Date: Wednesday, March 13, 2024

Time: 03:00 pm ET – 04:00 pm ET

April 2024 Monthly Webinar: Navigating Account Functions in NLAD

Date: Wednesday, April 10, 2024

Time: 03:00 pm ET – 04:00 pm ET

May 2024 Monthly Webinar: How to Apply for Lifeline

Date: Wednesday, May 08, 2024

Time: 03:00 pm ET – 04:00 pm ET

June 2024 Monthly Webinar: How to Obtain and Manage a Rep ID

Date: Wednesday, June 12, 2024

Time: 03:00 pm ET – 04:00 pm ET

July 2024 Monthly Webinar: How to Outreach to Eligible Lifeline Consumers

Date: Wednesday, July 10, 2024

Time: 03:00 pm ET – 04:00 pm ET

August 2024 Monthly Webinar: Overview of the National Verifier

Date: Wednesday, August 14, 2024

Time: 03:00 pm ET – 04:00 pm ET

September 2024 Monthly Webinar: How to Resolve Application Errors

Date: Wednesday, September 11, 2024

Time: 03:00 pm ET – 04:00 pm ET

October 2024 Monthly Webinar: How to Certify as a 497 Officer

Date: Wednesday, October 09, 2024

Time: 03:00 pm ET – 04:00 pm ET

November 2024 Monthly Webinar: Lifeline Claims System Reimbursement Process

Date: Wednesday, November 13, 2024

Time: 03:00 pm ET – 04:00 pm ET

Most Recent Webinar

February 2024 Monthly Webinar: How to Apply for Lifeline
February 2024 Monthly Webinar: How to Apply for Lifeline

February 14, 2024 | 33:40 Minutes

Materials:

Previous Trainings

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January 2024 Monthly Webinar: Year in Review and Reverification
January 10, 2024 | 44:31
Watch
December 2023 Monthly Webinar: FCC Form 555
December 13, 2023
Watch
November 2023 Monthly Webinar: Representative Accountability Database (RAD) 101
November 08, 2023 | 35:19
Watch
October 2023 Monthly Webinar: National Verifier (NV) 101
October 11, 2023 | 48:30 Minutes
Watch
Hawaii Wildfires Special Relief Office Hour
September 21, 2023 | 17:44 Minutes
Watch
Tribal Q3 Training: How to Apply for Lifeline
September 20, 2023 | 35:05 Minutes
Watch
September 2023 Monthly Webinar: Consumer Advocate Training
September 13, 2023 | 44:20
Watch
August 2023 Monthly Webinar: Lifeline Claims System (LCS) Overview
August 09, 2023 | 31:11 Minutes
Watch
July 2023 Monthly Webinar: Lifeline Compliance
July 12, 2023 | 38:28 Minutes
Watch
Tribal Q2 Training: How to Resolve Application Errors
June 21, 2023 | 45:56 Minutes
Watch
June 2023 Monthly Webinar: Account Management in Lifeline Systems
June 14, 2023 | 34:37 Minutes
Watch
May 2023 Monthly Webinar: National Lifeline Accountability Database (NLAD) Part Two
May 10, 2023 | 35:16 Minutes
Watch
April 2023 Monthly Webinar: National Lifeline Accountability Database (NLAD) 101
April 12, 2023 | 48:33 Minutes
Watch
Tribal Q1 Training: Lifeline 101
March 15, 2023 | 36:17 Minutes
Watch
March 2023 Monthly Webinar: How to Resolve Application Errors
March 08, 2023 | 47:23 Minutes
Watch
February 2023 Monthly Webinar: Consumer Advocate Training
February 08, 2023 | 54:52 Minutes
Watch
January 2023 Monthly Webinar: Lifeline Year in Review
January 18, 2023 | 26:04 Minutes
Watch
December 2022 Monthly Webinar: FCC Form 555
December 14, 2022 | 18:41 Minutes
Watch
Recertification 101
June 22, 2022 | 38:00 Minutes
Watch