Webinars
Join us to hear updates about the Lifeline Program, including Lifeline rules and orders, guidance about compliance and filings, the National Verifier, and the National Lifeline Accountability Database (NLAD).
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Upcoming Trainings
There are no upcoming webinars at this time. Please check back.
Most Recent Webinar
RAD Overview and Annual Agreement Process Introduction
May 13, 2020 | 54:42 minutes
Materials:
Previous Trainings
Consumer Advocate Training
May 06, 2020 | 40:28
RAD Office Hours
April 23, 2020 | 31:46 minutes
NLAD 101
April 08, 2020 | 54:49 minutes
National Verifier Hard Launch Office Hours – December 2019 Launch
March 18, 2020 | 21:00
NLAD Address Update Workflow
March 12, 2020
Consumer Advocate Training
March 05, 2020 | 39:26
RAD Office Hours: Individual Users
February 27, 2020 | 56:22 minutes
National Verifier Office Hours 2 – December 2019 Launch
February 25, 2020 | 22:09
RAD Office Hours: API Users
February 20, 2020 | 44:22 minutes
National Verifier Training 5 (Using the National Verifier without Portal Access) – December 2019 Launch
February 18, 2020 | 33:51
February 12, 2020 | 1 hour
National Verifier Hard Launch Office Hours – October 2019 Launch
January 22, 2020 | 30:32 minutes
National Verifier System Overview (December 2019 launch)
January 14, 2020 | 29:11 minutes
National Verifier for New Participants (December 2019 launch)
January 09, 2020 | 55:42 minutes
National Verifier Update
January 08, 2020 | 38:53
FCC Form 555
December 11, 2019 | 28:40 minutes
National Verifier for Service Providers without the Service Provider Portal
November 21, 2019 | 27:28 minutes
National Verifier Training 4 – October 2019 Launch
November 14, 2019 | 47:08 minutes
National Verifier Office Hour 1– October 2019 Launch
November 12, 2019 | 25:23 minutes
National Verifier Office Hours – Carrier API (Phase 2)
November 07, 2019 | 27:48 minutes
National Verifier Training 3 – October 2019 Launch
November 05, 2019 | 44:15
National Verifier Carrier API – Phase 2 Training
October 17, 2019 | 53:27 minutes
National Verifier Reverification Training – June 2019 Launch
October 14, 2019 | 56:03 minutes
National Verifier Carrier API Overview
September 18, 2019 | 1 hour 7 minutes
RAD Office Hours
July 17, 2019 | 49:49 minutes
Overview of LCS
April 10, 2019 | 29:27 minutes
National Verifier Document Submission (March 2019 launch)
March 21, 2019 | 37:07 minutes
National Verifier Overview (March 2019 launch)
March 19, 2019 | 41:33 minutes
National Verifier Checking Lifeline Eligibility
February 14, 2019 | 55:29 minutes
Common Audit Findings
February 13, 2019 | 24:44 minutes
National Verifier High Level Overview
October 22, 2018 | 45:53 minutes
Tribal Mapping Tool
August 08, 2018 | 44:02 minutes
Universal Consumer Forms
May 30, 2018 | 1 hour
Minimum Service Standards & New Reimbursement Claims Process
August 09, 2017 | 42:18 minutes
