Webinars

Join us to learn about Lifeline program updates, including Lifeline program rules and orders, guidance about compliance and filings, the National Verifier (NV), and the National Lifeline Accountability Database (NLAD).

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Upcoming Trainings

June 2024 Monthly Webinar: Using the Lifeline Claim System (LCS)

Date: Wednesday, June 12, 2024

Time: 03:00 pm ET – 04:00 pm ET

July 2024 Monthly Webinar: How to Outreach to Eligible Lifeline Consumers

Date: Wednesday, July 10, 2024

Time: 03:00 pm ET – 04:00 pm ET

August 2024 Monthly Webinar: Overview of the National Verifier

Date: Wednesday, August 14, 2024

Time: 03:00 pm ET – 04:00 pm ET

September 2024 Monthly Webinar: How to Resolve Application Errors

Date: Wednesday, September 11, 2024

Time: 03:00 pm ET – 04:00 pm ET

October 2024 Monthly Webinar: How to Certify as a 497 Officer

Date: Wednesday, October 09, 2024

Time: 03:00 pm ET – 04:00 pm ET

November 2024 Monthly Webinar: Representative Accountability Database (RAD) 101

Date: Wednesday, November 13, 2024

Time: 03:00 pm ET – 04:00 pm ET

December 2024 Monthly Webinar: FCC Form 555

Date: Wednesday, December 11, 2024

Time: 03:00 pm ET – 04:00 pm ET

Most Recent Webinar

May 2024 Monthly Webinar: Navigating USAC Systems
May 2024 Monthly Webinar: Navigating USAC Systems

May 08, 2024 | 43:28 Minutes

Materials:

Previous Trainings

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April 2024 Monthly Webinar: How to Perform Account Transactions in NLAD
April 10, 2024 | 41:17
Watch
March 2024 Monthly Webinar: NLAD 101 for Beginner Users
March 13, 2024 | 41:02
Watch
February 2024 Monthly Webinar: How to Apply for Lifeline
February 14, 2024 | 33:40 Minutes
Watch
January 2024 Monthly Webinar: Year in Review and Reverification
January 10, 2024 | 44:31
Watch
Tribal Q4 Training: How to Apply for Lifeline via Mail
December 07, 2023 | 35:22 Minutes
Watch
October 2023 Monthly Webinar: National Verifier (NV) 101
October 11, 2023 | 48:30 Minutes
Watch
Hawaii Wildfires Special Relief Office Hour
September 21, 2023 | 17:44 Minutes
Watch
Tribal Q3 Training: How to Apply for Lifeline
September 20, 2023 | 35:05 Minutes
Watch
September 2023 Monthly Webinar: Consumer Advocate Training
September 13, 2023 | 44:20
Watch
August 2023 Monthly Webinar: Lifeline Claims System (LCS) Overview
August 09, 2023 | 31:11 Minutes
Watch
July 2023 Monthly Webinar: Lifeline Compliance
July 12, 2023 | 38:28 Minutes
Watch
Tribal Q2 Training: How to Resolve Application Errors
June 21, 2023 | 45:56 Minutes
Watch
June 2023 Monthly Webinar: Account Management in Lifeline Systems
June 14, 2023 | 34:37 Minutes
Watch
May 2023 Monthly Webinar: National Lifeline Accountability Database (NLAD) Part Two
May 10, 2023 | 35:16 Minutes
Watch
April 2023 Monthly Webinar: National Lifeline Accountability Database (NLAD) 101
April 12, 2023 | 48:33 Minutes
Watch
Tribal Q1 Training: Lifeline 101
March 15, 2023 | 36:17 Minutes
Watch