Webinars
Join us to learn about Lifeline program updates, including Lifeline program rules and orders, guidance about compliance and filings, the National Verifier (NV), and the National Lifeline Accountability Database (NLAD).
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Upcoming Trainings
Most Recent Webinar
May 2025 Monthly Webinar: Getting Started as a New Company with Lifeline
May 14, 2025 | 43:31
Materials:
Previous Trainings
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April 2025 Monthly Webinar: How to Apply for Lifeline
April 09, 2025 | 42:50 Minutes
March 2025 Monthly Webinar: Navigating USAC Systems
March 12, 2025 | 58:20
Tribal Q1 Training: ETC Designation
March 11, 2025 | 36:04 Minutes
Recertification Office Hours
February 26, 2025 | 28:28
February 2025 Monthly Webinar: How to Manage the Lifeline Benefit
February 12, 2025 | 35:29 Minutes
January 2025 Monthly Webinar: How to Apply for Survivors
January 08, 2025 | 42:13 Minutes
December 2024 Monthly Webinar: Completing the Annual FCC Form 555
December 11, 2024 | 34:54
Tribal Q4 Training: How to Apply as a Survivor
December 10, 2024 | 50:25
November 2024 Monthly Webinar: Resolving National Lifeline Accountability Database (NLAD) Common Errors
November 13, 2024 | 46:23
Safe Connections Act – Office Hours on Continued Eligibility
November 06, 2024 | 38:01
Disaster Assistance Office Hours
October 17, 2024 | 31:43 Minutes
October 2024 Monthly Webinar: National Verifier 101
October 09, 2024 | 34:13 Minutes
Safe Connections Act – Office Hours
September 18, 2024 | 49:59
Tribal Q3 Training: Safe Connections Act Overview
September 17, 2024 | 48:05 Minutes
Safe Connections Act: Consumer Advocates
September 12, 2024 | 44:20 Minutes
September 2024 Monthly Webinar: Account Management in Lifeline Systems
September 11, 2024 | 34:38
August 2024 Monthly Webinar: Representative Accountability Database (RAD) 101
August 14, 2024 | 36:34 Minutes
Safe Connections Act: Emergency Lifeline Support for Survivors
July 30, 2024 | 39:23
July 2024 Monthly Webinar: Lifeline Compliance
July 10, 2024 | 42:37
June 2024 Monthly Webinar: Using the Lifeline Claim System (LCS)
June 12, 2024 | 27:41
Tribal Q2 Training: Providing Additional Information
June 11, 2024 | 35:57 Minutes
May 2024 Monthly Webinar: Navigating USAC Systems
May 08, 2024 | 43:28 Minutes
April 2024 Monthly Webinar: How to Perform Account Transactions in NLAD
April 10, 2024 | 41:17
March 2024 Monthly Webinar: NLAD 101 for Beginner Users
March 13, 2024 | 41:02
Tribal Q1 Training: Lifeline 101
March 12, 2024 | 37:08 Minutes
February 2024 Monthly Webinar: How to Apply for Lifeline
February 14, 2024 | 33:40 Minutes
January 2024 Monthly Webinar: Year in Review and Reverification
January 10, 2024 | 44:31
December 2023 Monthly Webinar: FCC Form 555
December 13, 2023 | 16:55
Tribal Q4 Training: National Verifier 101
December 07, 2023 | 35:22 Minutes
November 2023 Monthly Webinar: Representative Accountability Database (RAD) 101
November 08, 2023 | 35:19
October 2023 Monthly Webinar: National Verifier (NV) 101
October 11, 2023 | 48:30 Minutes
Hawaii Wildfires Special Relief Office Hour
September 21, 2023 | 17:44 Minutes
Tribal Q3 Training: How to Apply for Lifeline
September 20, 2023 | 35:05 Minutes
September 2023 Monthly Webinar: Consumer Advocate Training
September 13, 2023 | 44:20
August 2023 Monthly Webinar: Lifeline Claims System (LCS) Overview
August 09, 2023 | 31:11 Minutes
July 2023 Monthly Webinar: Lifeline Compliance
July 12, 2023 | 38:28 Minutes
Tribal Q2 Training: How to Resolve Application Errors
June 21, 2023 | 45:56 Minutes
June 2023 Monthly Webinar: Account Management in Lifeline Systems
June 14, 2023 | 34:37 Minutes
May 2023 Monthly Webinar: National Lifeline Accountability Database (NLAD) Part Two
May 10, 2023 | 35:16 Minutes
April 2023 Monthly Webinar: National Lifeline Accountability Database (NLAD) 101
April 12, 2023 | 48:33 Minutes
Tribal Q1 Training: Lifeline 101
March 15, 2023 | 36:17 Minutes