COVID-19 Update: USAC remains open for business—Washington, DC office closed. Learn more about USF program responses

Webinars

Join us to hear updates about the Lifeline Program, including Lifeline rules and orders, guidance about compliance and filings, the National Verifier, and the National Lifeline Accountability Database (NLAD).

Sign up for the Lifeline Program Newsletter to receive webinar announcements via email.

Upcoming Trainings

There are no upcoming webinars at this time. Please check back.

Most Recent Webinar

National Verifier Recertification Office Hours
National Verifier Recertification Office Hours

October 20, 2020

Previous Trainings

October Lifeline Program Webinar: Program Updates
October 14, 2020 | 29:46 Minutes
Watch
September 2020 Monthly Webinar: National Verifier Recertification Training
September 09, 2020 | 59:33 minutes
Watch
August 2020 Monthly Webinar: Program Updates
August 12, 2020 | 54:23 minutes
Watch
July 2020 Monthly Webinar: Program Updates
July 08, 2020 | 38:27 minutes
Watch
Lifeline 101: A Joint Presentation by HUD and the FCC
July 07, 2020 | 1 hour
Watch
National Verifier Office Hours: Puerto Rico Hard Launch
June 18, 2020 | 12:27 minutes
Watch
June 2020 Monthly Webinar: Program Updates
June 10, 2020
Slides Only
May 2020 Monthly Webinar: RAD Overview & Annual Agreement Process
May 13, 2020 | 54:42 minutes
Watch
Consumer Advocate Training
May 06, 2020 | 40:28 minutes
Watch
RAD Office Hours: Overview
April 23, 2020 | 31:46 minutes
Watch
April 2020 Monthly Webinar: NLAD 101
April 08, 2020 | 54:49 minutes
Watch
National Verifier Office Hours: Hard Launch
March 18, 2020 | 21:00 minutes
Watch
March 2020 Monthly Webinar: NLAD Address Update Workflow
March 12, 2020
Slides Only
RAD Office Hours: Individual Users
February 27, 2020 | 56:22 minutes
Watch
National Verifier Office Hours: Overview
February 25, 2020 | 22:09 minutes
Watch
RAD Office Hours: API Users
February 20, 2020 | 44:22 minutes
Watch
National Verifier Training 5: Service Providers without Service Provider Portal Access
February 18, 2020 | 33:51 minutes
Watch
February 2020 Monthly Webinar: RAD 101
February 12, 2020 | 1 hour
Watch
National Verifier Office Hours: Hard Launch
January 22, 2020 | 30:32 minutes
Watch
National Verifier Training 2: System Overview
January 14, 2020 | 29:11 minutes
Watch
National Verifier Training 1: New Participants
January 09, 2020 | 55:42 minutes
Watch
January 2020 Monthly Webinar: National Verifier Update
January 08, 2020 | 38:53 minutes
Watch
December 2019 Monthly Webinar: FCC Form 555
December 11, 2019 | 28:40 minutes
Watch
National Verifier Training 4: Document Submission
November 14, 2019 | 47:08 minutes
Watch
National Verifier Office Hours: Overview
November 12, 2019 | 25:23 minutes
Watch
National Verifier Office Hours: Carrier API Phase 2
November 07, 2019 | 27:48 minutes
Watch
National Verifier Training 3: Eligibility
November 05, 2019 | 44:15 minutes
Watch
National Verifier Training: Carrier API Phase 2
October 17, 2019 | 53:27 minutes
Watch
National Verifier Training: Carrier API Overview
September 18, 2019 | 1 hour 7 minutes
Watch
RAD Office Hours: Overview
July 17, 2019 | 49:49 minutes
Watch
April 2019 Monthly Webinar: Overview of LCS
April 10, 2019 | 29:27 minutes
Watch
February 2019 Monthly Webinar: Common Audit Findings
February 13, 2019 | 24:44 minutes
Watch
August 2018 Monthly Webinar: Tribal Mapping Tool
August 08, 2018 | 44:02 minutes
Watch
Universal Consumer Forms Training
May 30, 2018 | 1 hour
Watch
August 2017 Monthly Webinar: Service Standards & Reimbursement Process
August 09, 2017 | 42:18 minutes
Watch