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Webinars

Join us to hear updates about the Lifeline Program, including Lifeline rules and orders, guidance about compliance and filings, the National Verifier, and the National Lifeline Accountability Database (NLAD).

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Upcoming Trainings

There are no upcoming webinars at this time. Please check back.

Most Recent Webinar

NLAD Address Update Workflow
NLAD Address Update Workflow

March 12, 2020

Materials:

Previous Trainings

Consumer Advocate Training
March 05, 2020 | 39:26
Watch
RAD Office Hours: Individual Users
February 27, 2020 | 56:22 minutes
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National Verifier Office Hours 2 – December 2019 Launch
February 25, 2020 | 22:09
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RAD Office Hours: API Users
February 20, 2020 | 44:22 minutes
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National Verifier Training 5 (Using the National Verifier without Portal Access) – December 2019 Launch
February 18, 2020 | 33:51
Watch
February 12, 2020 | 1 hour
Watch
National Verifier Hard Launch Office Hours – October 2019 Launch
January 22, 2020 | 30:32 minutes
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National Verifier System Overview (December 2019 launch)
January 14, 2020 | 29:11 minutes
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National Verifier for New Participants (December 2019 launch)
January 09, 2020 | 55:42 minutes
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National Verifier Update
January 08, 2020 | 38:53
Watch
December 11, 2019 | 28:40 minutes
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National Verifier for Service Providers without the Service Provider Portal
November 21, 2019 | 27:28 minutes
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National Verifier Training 4 – October 2019 Launch
November 14, 2019 | 47:08 minutes
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National Verifier Office Hour 1– October 2019 Launch
November 12, 2019 | 25:23 minutes
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National Verifier Office Hours – Carrier API (Phase 2)
November 07, 2019 | 27:48 minutes
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National Verifier Training 3 – October 2019 Launch
November 05, 2019 | 44:15
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National Verifier Carrier API – Phase 2 Training
October 17, 2019 | 53:27 minutes
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National Verifier Reverification Training – June 2019 Launch
October 14, 2019 | 56:03 minutes
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National Verifier Carrier API Overview
September 18, 2019 | 1 hour 7 minutes
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RAD Office Hours
July 17, 2019 | 49:49 minutes
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Overview of LCS
April 10, 2019 | 29:27 minutes
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National Verifier Document Submission (March 2019 launch)
March 21, 2019 | 37:07 minutes
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National Verifier Overview (March 2019 launch)
March 19, 2019 | 41:33 minutes
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NLAD 101
March 13, 2019 | 28:22 minutes
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National Verifier Checking Lifeline Eligibility
February 14, 2019 | 55:29 minutes
Watch
Common Audit Findings
February 13, 2019 | 24:44 minutes
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National Verifier High Level Overview
October 22, 2018 | 45:53 minutes
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Tribal Mapping Tool
August 08, 2018 | 44:02 minutes
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Universal Consumer Forms
May 30, 2018 | 1 hour
Watch
Minimum Service Standards & New Reimbursement Claims Process
August 09, 2017 | 42:18 minutes
Watch