Webinars
Join us to hear updates about the Lifeline program, including Lifeline rules and orders, guidance about compliance and filings, the National Verifier, and the National Lifeline Accountability Database (NLAD).
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Upcoming Trainings
Most Recent Webinar
July 2021 Monthly Webinar: Lifeline Compliance
July 14, 2021 | 41:15 minutes
Materials:
Previous Trainings
June 2021 Monthly Webinar: Lifeline 101
June 09, 2021 | 59:05 minutes
Tribal Q2 Webinar: How to Resolve Application Errors
June 02, 2021 | 44:29 minutes
May 2021 Monthly Webinar: National Verifier 101
May 12, 2021 | 60:29 minutes
April 2021 Monthly Webinar: NLAD 101 (Part 2)
April 14, 2021 | 36:26 minutes
March 2021 Monthly Webinar: NLAD 101
March 10, 2021 | 50:04 minutes
Tribal Q1 Webinar: Lifeline Program Overview
March 03, 2021 | 58:03 minutes
February 2021 Monthly Webinar: Lifeline 101
February 10, 2021 | 1 hour
January 2021 Monthly Webinar: NV Year in Review
January 13, 2021 | 31:20 minutes
December 2020 Monthly Webinar: FCC Form 555
December 09, 2020 | 30:03 minutes
November 2020 Monthly Webinar: Lifeline Program Updates
November 18, 2020 | 34:29 minutes
National Verifier Office Hours: Recertification
October 20, 2020 | 37:58 minutes
October 2020 Monthly Webinar: Program Updates
October 14, 2020 | 29:46 minutes
September 2020 Monthly Webinar: National Verifier Recertification
September 09, 2020 | 59:33 minutes
August 2020 Monthly Webinar: Program Updates
August 12, 2020 | 54:23 minutes
July 2020 Monthly Webinar: Program Updates
July 08, 2020 | 38:27 minutes
Lifeline 101: A Joint Presentation by HUD and the FCC
July 07, 2020 | 1 hour
National Verifier Office Hours: Puerto Rico Hard Launch
June 18, 2020 | 12:27 minutes
June 2020 Monthly Webinar: Program Updates
June 10, 2020
May 2020 Monthly Webinar: RAD Overview & Annual Agreement Process
May 13, 2020 | 54:42 minutes
Consumer Advocate Training
May 06, 2020 | 40:28 minutes
RAD Office Hours: Overview
April 23, 2020 | 31:46 minutes
April 2020 Monthly Webinar: NLAD 101
April 08, 2020 | 54:49 minutes
National Verifier Office Hours: Hard Launch
March 18, 2020 | 21:00 minutes
March 2020 Monthly Webinar: NLAD Address Update Workflow
March 12, 2020
RAD Office Hours: Individual Users
February 27, 2020 | 56:22 minutes
National Verifier Office Hours: Overview
February 25, 2020 | 22:09 minutes
RAD Office Hours: API Users
February 20, 2020 | 44:22 minutes
National Verifier Training 5: Service Providers without Service Provider Portal Access
February 18, 2020 | 33:51 minutes
February 2020 Monthly Webinar: RAD 101
February 12, 2020 | 1 hour
National Verifier Office Hours: Hard Launch
January 22, 2020 | 30:32 minutes
National Verifier Training 2: System Overview
January 14, 2020 | 29:11 minutes
National Verifier Training 1: New Participants
January 09, 2020 | 55:42 minutes
January 2020 Monthly Webinar: National Verifier Update
January 08, 2020 | 38:53 minutes
National Verifier Training 4: Document Submission
November 14, 2019 | 47:08 minutes
National Verifier Office Hours: Overview
November 12, 2019 | 25:23 minutes
National Verifier Office Hours: Carrier API Phase 2
November 07, 2019 | 27:48 minutes
National Verifier Training 3: Eligibility
November 05, 2019 | 44:15 minutes
National Verifier Training: Carrier API Phase 2
October 17, 2019 | 53:27 minutes
National Verifier Training: Carrier API Overview
September 18, 2019 | 1 hour 7 minutes
RAD Office Hours: Overview
July 17, 2019 | 49:49 minutes
April 2019 Monthly Webinar: Overview of LCS
April 10, 2019 | 29:27 minutes
August 2018 Monthly Webinar: Tribal Mapping Tool
August 08, 2018 | 44:02 minutes
Universal Consumer Forms Training
May 30, 2018 | 1 hour
August 2017 Monthly Webinar: Service Standards & Reimbursement Process
August 09, 2017 | 42:18 minutes
