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Webinars

Join us to learn about Lifeline program updates, including Lifeline program rules and orders, guidance about compliance and filings, the National Verifier (NV), and the National Lifeline Accountability Database (NLAD).

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Upcoming Trainings

June 2022 Monthly Webinar: Lifeline Program Updates

Date: Wednesday, June 08, 2022

Time: 03:00 pm ET – 04:00 pm ET

July 2022 Monthly Webinar: Lifeline Program Updates

Date: Wednesday, July 06, 2022

Time: 03:00 pm ET – 04:00 pm ET

August 2022 Monthly Webinar: Lifeline 101

Date: Wednesday, August 10, 2022

Time: 03:00 pm ET – 04:00 pm ET

September 2022 Monthly Webinar: Lifeline Claims System (LCS) 101

Date: Wednesday, September 14, 2022

Time: 03:00 pm ET – 04:00 pm ET

October 2022 Monthly Webinar: Lifeline Program Updates

Date: Wednesday, October 12, 2022

Time: 03:00 pm ET – 04:00 pm ET

November 2022 Monthly Webinar: Lifeline Program Updates

Date: Wednesday, November 09, 2022

Time: 03:00 pm ET – 04:00 pm ET

Most Recent Webinar

May 2022 Monthly Webinar: NLAD 101 (Part 2)
May 2022 Monthly Webinar: NLAD 101 (Part 2)

May 11, 2022

Materials:

Previous Trainings

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April 2022 Monthly Webinar: NLAD 101
April 13, 2022 | 37:26 Minutes
Watch
Tribal Q1 Webinar: Open Forum
March 16, 2022 | 29:50 Minutes
Watch
March 2022 Monthly Webinar: Resolving Errors in the National Verifier
March 09, 2022
Watch
February 2022 Monthly Webinar: Consumer Advocate 101
February 09, 2022
Watch
January 2022 Monthly Webinar: Review of 2021 Program Accomplishments
January 12, 2022 | 42:37
Watch
December 2021 Monthly Webinar: FCC Form 555
December 08, 2021
Watch
Tribal Q4 Webinar: How to Apply by Mail
December 01, 2021
Slides Only
November 2021 Monthly Webinar: Lifeline Program 101
November 10, 2021 | 50:28 Minutes
Watch
Tribal User Representative Access to NV Training
October 30, 2021 | 37:47 Minutes
Watch
October 2021 Monthly Webinar: Lifeline Program Updates
October 13, 2021 | 27:18 minutes
Watch
September 2021 Monthly Webinar: LCS 101
September 14, 2021 | 32:52 minutes
Watch
Tribal Q3 Webinar: How to Apply for Lifeline
September 01, 2021
Slides Only
August 2021 Monthly Webinar: Consumer Advocates 101
August 11, 2021 | 39:49 minutes
Watch
July 2021 Monthly Webinar: Lifeline Compliance
July 14, 2021 | 41:15 minutes
Watch
June 2021 Monthly Webinar: Lifeline 101
June 09, 2021 | 59:05 minutes
Watch
Tribal Q2 Webinar: How to Resolve Application Errors
June 02, 2021 | 44:29 minutes
Watch
May 2021 Monthly Webinar: National Verifier 101
May 12, 2021 | 60:29 minutes
Watch
April 2021 Monthly Webinar: NLAD 101 (Part 2)
April 14, 2021 | 36:26 minutes
Watch
March 2021 Monthly Webinar: NLAD 101
March 10, 2021 | 50:04 minutes
Watch
Tribal Q1 Webinar: Lifeline Program Overview
March 03, 2021 | 58:03 minutes
Watch
February 2021 Monthly Webinar: Lifeline 101
February 10, 2021 | 1 hour
Watch
January 2021 Monthly Webinar: NV Year in Review
January 13, 2021 | 31:20 minutes
Watch
December 2020 Monthly Webinar: FCC Form 555
December 09, 2020 | 30:03 minutes
Watch
November 2020 Monthly Webinar: Lifeline Program Updates
November 18, 2020 | 34:29 minutes
Watch
National Verifier Office Hours: Recertification
October 20, 2020 | 37:58 minutes
Watch
October 2020 Monthly Webinar: Program Updates
October 14, 2020 | 29:46 minutes
Watch
September 2020 Monthly Webinar: National Verifier Recertification
September 09, 2020 | 59:33 minutes
Watch
August 2020 Monthly Webinar: Program Updates
August 12, 2020 | 54:23 minutes
Watch
July 2020 Monthly Webinar: Program Updates
July 08, 2020 | 38:27 minutes
Watch
Lifeline 101: A Joint Presentation by HUD and the FCC
July 07, 2020 | 1 hour
Watch
National Verifier Office Hours: Puerto Rico Hard Launch
June 18, 2020 | 12:27 minutes
Watch
June 2020 Monthly Webinar: Program Updates
June 10, 2020
Slides Only
May 2020 Monthly Webinar: RAD Overview & Annual Agreement Process
May 13, 2020 | 54:42 minutes
Watch
Consumer Advocate Training
May 06, 2020 | 40:28 minutes
Watch
RAD Office Hours: Overview
April 23, 2020 | 31:46 minutes
Watch
April 2020 Monthly Webinar: NLAD 101
April 08, 2020 | 54:49 minutes
Watch
National Verifier Office Hours: Hard Launch
March 18, 2020 | 21:00 minutes
Watch
March 2020 Monthly Webinar: NLAD Address Update Workflow
March 12, 2020
Slides Only
RAD Office Hours: Individual Users
February 27, 2020 | 56:22 minutes
Watch
National Verifier Office Hours: Overview
February 25, 2020 | 22:09 minutes
Watch
RAD Office Hours: API Users
February 20, 2020 | 44:22 minutes
Watch
National Verifier Training 5: Service Providers without Service Provider Portal Access
February 18, 2020 | 33:51 minutes
Watch
February 2020 Monthly Webinar: RAD 101
February 12, 2020 | 1 hour
Watch
National Verifier Office Hours: Hard Launch
January 22, 2020 | 30:32 minutes
Watch
National Verifier Training 2: System Overview
January 14, 2020 | 29:11 minutes
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National Verifier Training 1: New Participants
January 09, 2020 | 55:42 minutes
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January 2020 Monthly Webinar: National Verifier Update
January 08, 2020 | 38:53 minutes
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National Verifier Training 4: Document Submission
November 14, 2019 | 47:08 minutes
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National Verifier Office Hours: Overview
November 12, 2019 | 25:23 minutes
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National Verifier Office Hours: Carrier API Phase 2
November 07, 2019 | 27:48 minutes
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National Verifier Training 3: Eligibility
November 05, 2019 | 44:15 minutes
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National Verifier Training: Carrier API Phase 2
October 17, 2019 | 53:27 minutes
Watch
National Verifier Training: Carrier API Overview
September 18, 2019 | 1 hour 7 minutes
Watch
RAD Office Hours: Overview
July 17, 2019 | 49:49 minutes
Watch
April 2019 Monthly Webinar: Overview of LCS
April 10, 2019 | 29:27 minutes
Watch
August 2018 Monthly Webinar: Tribal Mapping Tool
August 08, 2018 | 44:02 minutes
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Universal Consumer Forms Training
May 30, 2018 | 1 hour
Watch
August 2017 Monthly Webinar: Service Standards & Reimbursement Process
August 09, 2017 | 42:18 minutes
Watch