Announcements Archive

November 22, 2022

USAC Customer Service Centers Closed – November 24-25, 2022

In observance of the Thanksgiving holiday, the USAC Customer Service Centers will be closed Thursday, November 24 and Friday, November 25.

The Lifeline and Affordable Connectivity Program (ACP) Customer Service Centers will remain open on Friday, November 25.

November 16, 2022

UEI Now Required on FCC Form 498

USAC updated the FCC Form 498 for all service providers on November 16, 2022 to require entities to have an active UEI in order to submit or modify their FCC Form 498. The update of the FCC Form 498 only affects entities that must submit a new FCC Form 498 or revise their current FCC Form 498. To learn more, read our latest bulletin and watch the new Register for a New 498 ID and Update SAM.gov Unique Entity ID on the FCC Form 498 videos.

November 3, 2022

Service Provider Payment System Unavailable November 12, 2022

Service providers will not be able to make payments using E-File on Saturday, November 12, 2022 from 6 p.m. to 10 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.

October 14, 2022

Reminder: UEI Required on FCC Form 498 in November

On April 6, 2022, the FCC released a Public Notice (DA-22-371) announcing that the General Services Administration’s SAM.gov will transition from the use of the Data Universal Numbering System (DUNS) number to the SAM.gov assigned Unique Entity Identifier (UEI). To prepare for this transition, USAC will update the FCC Form 498 for all service providers on November 16, 2022 to require entities to have an active UEI in order to submit or modify their FCC Form 498. Read our latest bulletin to learn more.

October 4, 2022

FCC Releases Hurricane Ian Relief Order

On October 4, 2022, the Wireline Competition Bureau (WCB) of the Federal Communications Commission (FCC) released an Order (DA 22-1063) that waives certain E-Rate, Emergency Connectivity Fund, Rural Health Care, COVID-19 Telehealth, Lifeline, Affordable Connectivity Program, and High Cost rules and deadlines to assist participants and service providers located in the areas affected by Hurricane Ian, which struck Florida on September 28, 2022 and the states of North Carolina and South Carolina on September 29, 2022. For detailed information, please refer to the Order.