June 17, 2022
Certain USAC Customer Service Centers Closed – Monday, June 20, 2022
In observance of Juneteenth, the customer service centers for E-Rate, Emergency Connectivity Fund, High Cost, Rural Health Care, Contributors, and Service Providers will be closed on Monday, June 20, 2022.
The Lifeline and Affordable Connectivity Program customer service centers will remain open during normal operating hours.
June 10, 2022
FCC Announces 3rd Quarter Contribution Factor is 33.0%
The FCC released a Public Notice, DA 22-623, announcing that the proposed universal service contribution factor for the third quarter of 2022 (July – September) will be .330 or 33.0 percent.
May 12, 2022
Service Provider Payment System Unavailable May 21, 2022
Service providers will not be able to make payments using E-File on Saturday, May 21, 2022 from 6 p.m. to 10 p.m. ET due to maintenance on the Pay.gov system. We apologize for any inconvenience.
April 19, 2022
Scheduled Website Maintenance on Wednesday, April 20
On Wednesday, April 20, USAC will conduct emergency maintenance on USAC.org from 9 p.m. to 1 a.m. ET. This procedure will affect all USAC systems.
We apologize for the inconvenience.
April 7, 2022
SAM.gov Transition to UEI
Yesterday, April 6, 2022, the FCC released Public Notice DA 22-371 which announces the transition from the Data Universal Numbering System (DUNS) number to the Unique Entity Identifier (UEI) effective April 4, 2022. For more information, read our latest bulletin.