June 17, 2022
Certain USAC Customer Service Centers Closed – Monday, June 20, 2022
In observance of Juneteenth, the customer service centers for E-Rate, Emergency Connectivity Fund, High Cost, Rural Health Care, Contributors, and Service Providers will be closed on Monday, June 20, 2022.
The Lifeline and Affordable Connectivity Program customer service centers will remain open during normal operating hours.
May 27, 2022
FCC Announces Key Deadlines for Connected Care Pilot Program
On May 20, 2022, the FCC released a Public Notice, DA 22-560, summarizing upcoming Connected Care Pilot Program (CCPP) deadlines. In addition, this Public Notice waives and extends the end date of the Pilot Program to provide all CCPP participants time to conduct a full three year Pilot project. Find more information on USAC’s Connected Care Pilot Program webpages.
May 25, 2022
Appian FedRAMP Scheduled Maintenance Will Affect RHC Connect:
Appian FedRAMP Maintenance is scheduled for Sunday, May 29 between 7 p.m. and 1 a.m. ET. Users who are working in RHC Connect during this time may lose access; however, all processes will remain active and resume once the maintenance is complete.
Users who attempt to access RHC Connect during the scheduled downtime will receive a message similar to the following: “This website is down for maintenance, please try again later.”
This is standard maintenance to apply critical security patches. All Appian environments will be down during this time period. We apologize for the inconvenience and thank you for your patience.
