After five attempts to log in to E-File, you will be locked out of the system for security reasons.

From the E-File login screen, select ‘Forgot Password’ and enter the requested information to request a new password be sent to the user ID/email registered.

Select the link for “Forgot Password” from the E-File login screen, then enter the required information.  An email will be sent to your email address with instructions for resetting your password online.