FAQs

When using the Rurality Tier Search Tool, if you entered an address that is formatted differently than it is with USPS (ex: Avenue instead of St.), the tool may be unable to search for your address. To resolve this, you can search for your address in an online mapping tool (like Google Maps) to see the standardized address, and then re-enter that in the Rurality Tier Search Tool and try again. If you’re still having issues, please email RHC-Assist@usac.org for assistance.

To be eligible for the Rural Health Care program, your site must be a not for profit or public entity; your site must also be one of the eligible facility types found here: https://www.usac.org/rural-health-care/get-started/; and, your site must be in a rural location as defined by the FCC. If your site is not located in a rural area, it still may be eligible to apply to the HCF program as part of a consortium

Health care providers (HCPs) can use the Eligible Rural Areas Search Tool to see if they are in an FCC-approved rural area. .

The urban rate is the median of all available rates identified by USAC for the same or functionally similar services in all urbanized areas in the state where the HCP is located to the extent that urbanized area falls within the state. Learn more.