COVID-19 Update: USAC remains open for business. Learn more about USF program responses.

FAQs

Healthcare Connect Fund Program

Telecommunications Program

Q: Why is the Rurality Tier Search Tool unable to search for my address?

Invoicing

Q: My FCC Form 463 was approved by the service provider. When will USAC approve the form?
Q: How do I invoice on one-time or upfront costs?
Q: Why can’t I select a line item to invoice on? “N/A” appears next to the line item.
Q: Why does the amount in Column O (Total Eligible Actual Cost) not equal the amount in Column L (Total Cost Invoiced Undiscounted)?