Resources

Fact Sheet

Representatives and service providers can review the RAD Fact Sheet here.

Resolving Errors

Representatives and service providers can review the RAD Documentation Upload Process Instructions here.

Videos

To learn more about the Representative Accountability Database (RAD), watch the videos on the Learn Videos page.

Key Webinars

Data Input Templates and Resources

NLAD Production Guide for Linking Representative IDs to Accounts
NLAD Staging (Pre-Production) Guide for Linking Representative IDs to Test Accounts
Linking Representatives File Upload Template

Use the Linking Representatives File Upload Template to link a Representative ID to an existing user account.

Bulk Upload with the NLAD Input Template

Beginning the week of July 29, test adding or updating many subscribers at once by using the NLAD Input Template with the two new Representative ID fields. Download the CSV file, add your data, and upload the file to the NLAD staging environment. To avoid upload errors, do not modify the template headers.

Reports

The “Linked Representatives Report” is available in the NLAD staging environment. Once test Representative IDs are successfully linked to test accounts, this report will provide information about the representatives linked to the ETC Administrator’s or Form 497 Officer’s SPINs. A user guide for the reports can also be found in the NLAD staging environment.