COVID-19 Update: USAC remains open for business—Washington, DC office closed. Learn more about USF program responses

National Verifier December 16th 2019 Launch

Service providers in Florida, Illinois, Minnesota, Ohio, and Wisconsin must use the National Verifier to determine the eligibility of all Lifeline applicants before enrolling them in the program. Service providers will only be able to enroll applicants in NLAD if they have an active and approved eligibility decision from the National Verifier.

Consumers in the December 16, 2019 launch who wish to apply for Lifeline through the National Verifier can use the consumer portal or submit a paper application directly to the Lifeline Support Center.

USAC has federal data connections with the United States Department of Housing and Urban Development (HUD) to verify participation in the Federal Public Housing Assistance program (FPHA) and with the Centers for Medicare and Medicaid Services (CMS) to verify participation in Medicaid.

The table below provides information on automated data connections.

State Qualifying Programs with Automated Data Sources Manual Verifications (Uploaded or Mailed)
Florida FPHA and Medicaid SNAP, SSI, Veterans Pension, Tribal programs, income
Illinois FPHA and Medicaid SNAP, SSI, Veterans Pension, Tribal programs, income
Minnesota FPHA and Medicaid SNAP, SSI, Veterans Pension, Tribal programs, income
Ohio FPHA and Medicaid SNAP, SSI, Veterans Pension, Tribal programs, income
Wisconsin SNAP, Medicaid*, FPHA, SSI, and income Veterans Pension, Tribal programs

*This state benefits from both a federal and state connection for Medicaid verification.

General Reverification

Reverification is the one-time process to ensure that all Lifeline subscribers meet the program’s eligibility requirements. This process will begin soon for consumers in the December 16, 2019 launch. USAC will share detailed information about reverification groups and timelines before the process begins.

For a walk-through of the December 16, 2019 launch reverification process, view the National Verifier Reverification Process – December 16, 2019 Launch slide deck.

December 2019 Launch – Reverification Timeline
Group 1 Group 2 Group 3 Group 4
Existing Documents Due TBD TBD TBD TBD

USAC Opt Out Reverification

Service providers that opt out of the USAC conducted outreach process will receive separate notices regarding the final documentation deadlines and the outreach requirements.

Recertification

Service providers in the December 16, 2019 launch are not to start any new 2019 recertification batches for consumers in these states. Any recertification batches that are already underway must be completed.

Training and Support

To review training sessions specific to the National Verifier, visit the Webinars page.