Universal Service Administrative Company
  • Subscribe
  • Payments
  • Open Data
  • Sign In
  • About
    • Column 1
      • About Home
        • Universal Service
        • Leadership
        • COVID-19 Response
      • Appeals & Audits
        • Appeals
        • Beneficiary and Contributor Audit Program (BCAP)
        • PQA Program
    • Column 2
      • Reports & Orders
        • Annual Report
        • FCC Filings
        • FCC Orders
        • Supply Chain
      • Tribal Nations
        • USF Programs
        • Congressional Response Programs
        • Dear Tribal Leader Letters
    • Column 3
      • Affordable Connectivity Program (ACP)
      • COVID-19 Telehealth Program
      • Emergency Broadband Benefit Program (EBBP)
      • Emergency Connectivity Fund
    • Column 4
      • Careers
      • Procurement
      • Contact USAC
        • Submit a Whistleblower Alert
        • File a Complaint
  • E-Rate
    • Column 1
      • E-Rate Home
      • Get Started
      • Applicant Process
        • Before You Begin
        • Competitive Bidding
        • Selecting Service Providers
        • Applying for Discounts
        • Application Review
        • Starting Services
        • Invoicing
        • Before You’re Done
    • Column 2
      • Service Provider Process
        • Before You Begin
        • Obtain a SPIN (498 ID)
        • Responding to Bids
        • Winning the Bid
        • Starting Services
        • Invoicing
        • Before You’re Done
    • Column 3
      • Resources
        • Announcements
        • Appeals & Audits
        • COVID-19 Response
        • Document Retention
        • E-Rate Productivity Center (EPC)
        • E-Rate System Consolidation
        • Forms
        • Glossary of Terms
        • Tools
        • Upcoming Dates
    • Column 4
      • Learn
        • Videos
        • Webinars
        • E-Rate News Brief
        • Training Events
        • Tribal Training
        • EPC/BEAR Training Sites
        • FAQs
      • Contact Us
  • Rural Health Care
    • Column 1
      • RHC Home
      • Get Started
      • Commitment Info
      • Service Providers
      • Healthcare Connect Fund Program
        • Determine Eligibility of Your Site
        • Develop Evaluation Criteria & Select Services
        • Evaluate Bids & Select Service Provider
        • Submit Funding Requests
        • Review Your Funding Commitment Letter (FCL)
        • Invoice USAC
        • What is a Consortium?
    • Column 2
      • Telecommunications Program
        • Determine Eligibility of Your Site
        • Prepare For Competitive Bidding & Request Services
        • Evaluate Bids & Select Service Provider
        • Submit Funding Requests
        • Review Funding Commitment Letter (FCL)
        • Invoice USAC
    • Column 3
      • Connected Care Pilot Program
      • Additional Program Guidance
        • COVID-19 Response
        • FCC Report and Order 19-78
        • Funding Year Overview
        • Authorizations
        • Competitive Bidding Exemptions
        • Site and Service Substitutions
        • Document Retention
        • FCC Orders and Resources
      • Resources
        • Announcements
        • Appeals & Audits
        • Forms
        • My Portal
        • Sample Documents
        • Tools
        • Upcoming Dates
    • Column 4
      • Learn
        • Videos
        • Webinars
        • Newsletter
        • FAQs
      • Contact Us
  • Lifeline
    • Column 1
      • Lifeline Home
      • Get Started
        • Join Lifeline as an ETC
      • Rules and Requirements
        • Advertise Lifeline
        • Appeals and Audits
        • Forms
        • Minimum Service Standards
        • Orders
        • Record Keeping
    • Column 2
      • Consumer Eligibility
      • Enhanced Tribal Benefit
      • National Verifier (NV)
        • How to Use NV
        • Eligibility Verification
        • Recertification
      • Lifeline Claims System (LCS)
        • How to Claim Reimbursement
    • Column 3
      • National Lifeline Accountability Database (NLAD)
        • How to Use NLAD
        • Subscriber Management
      • Representative Accountability Database (RAD)
        • How to Register
    • Column 4
      • Learn
        • Videos
        • Webinars
        • FAQs
      • Resources
        • Announcements
        • COVID-19 Response
        • Program Data
        • State and Federal Partners
        • Upcoming Dates
      • Contact Us
  • High Cost
    • Column 1
      • High Cost Home
      • Get Started
      • Funds
        • Alaska Plan
        • ACAM
        • Revised ACAM
        • ACAM II
        • CAF Phase II Model
        • CAF Phase II Auction
        • CAF Broadband Loop Support
        • Mobility Funds
        • Rural Broadband Experiments
        • Rural Digital Opportunity Fund
        • PR/USVI Fund
        • Legacy Funds
    • Column 2
      • Annual Requirements
        • Submit Data in the HUBB
        • File FCC Form 481
        • Annual ETC Certification
        • Performance Measures Testing
        • Mixed Merger Requirements
    • Column 3
      • Resources
        • Announcements
        • Appeals & Audits
        • COVID-19 Response
        • FCC Rural Broadband Accountability Plan
        • Forms and Filing Deadlines
        • Fund Verification Reviews
        • Glossary of Terms
        • Rules & Orders
        • Tools
        • Upcoming Dates
    • Column 4
      • Learn
        • Videos
        • Webinars
        • FAQs
      • Contact Us
  • Service Providers
    • Column 1
      • Service Providers Home
      • Get Started
      • Contributing to the USF
        • Who Must Contribute
        • How to Use E-File
        • Register for a 499 ID
        • Manage Your 499 ID
        • Forms to File
        • When to File
        • What to Expect After Filing
        • Making Revisions
    • Column 2
      • Making Payments
        • How to Pay
        • Contribution Factors
        • Invoices
        • Late Payments, DCIA, Red Light
        • Billing Disputes
        • Credit Balance Refunds
        • Annual True-Up Process
        • Non-USAC Payments
        • Request Invoice Copy
    • Column 3
      • Participating in a USF Program
        • How to Use E-File
        • Register for a 498 ID
        • Manage Your 498 ID
        • Disbursement Schedules
        • DATA Act
      • Resources
        • Announcements
        • Appeals and Audits
        • Forms & Instructions
        • Glossary of Terms
        • Multi-Factor Authentication
        • Quick Links
        • Upcoming Dates
    • Column 4
      • Learn
        • Videos
        • Webinars
        • Newsletter
        • FAQs
      • Contact Us
  • About USAC
    • About Home
    • Appeals & Audits
    • Reports & Orders
    • Tribal Nations
    • Affordable Connectivity Program (ACP)
    • COVID-19 Telehealth Program
    • Emergency Broadband Benefit Program (EBBP)
    • Emergency Connectivity Fund
    • Careers
    • Procurement
    • Contact USAC
  • E-Rate
    • E-Rate Home
    • Get Started
    • Applicant Process
    • Service Providers Process
    • Resources
    • Learn
    • Contact Us
  • Rural Health Care
    • Rural Health Care Home
    • Get Started
    • Commitment Info
    • Service Providers
    • Healthcare Connect Fund Program
    • Telecommunications Program
    • Connected Care Pilot Program
    • Additional Program Guidance
    • Resources
    • Learn
    • Contact Us
  • Lifeline
    • Lifeline Home
    • Get Started
    • Rules and Requirements
    • Consumer Eligibility
    • Enhanced Tribal Benefit
    • National Verifier (NV)
    • Lifeline Claims System (LCS)
    • National Lifeline Accountability Database (NLAD)
    • Representative Accountability Database (RAD)
    • Learn
    • Resources
    • Contact Us
  • High Cost
    • High Cost Home
    • Get Started
    • Funds
    • Annual Requirements
    • Resources
    • Learn
    • Contact Us
  • Service Providers
    • Service Providers Home
    • Get Started
    • Contributing to the USF
    • Making Payments
    • Participating in a USF Program
    • Resources
    • Learn
    • Contact Us
  • Subscribe
  • Payments
  • Open Data
  • Sign In
  • Learn
  • Videos
  • Webinars
  • FAQs
    • FAQs
    • Filing FCC Form 481
    • 54.314 Certifications
    • HUBB
  • Learn
  • Videos
  • Webinars
  • FAQs
    • FAQs
    • Filing FCC Form 481
    • 54.314 Certifications
    • HUBB

FAQs

  • All Topics
  • Filing FCC Form 481
  • 54.314 Certifications
  • HUBB

Section 500

Q24: Are carriers required to attach “a document which explains the company’s processes implemented to assure compliance with these certification requirements” referring to the applicable service quality and consumer protection requirements? Can you provide the rule, order, or Public Notice that requires carriers to recite all applicable service quality and consumer protection standards and identify all processes that ensure compliance with such rules?
A24:

CFR Section 54.313(a)(5) states, “Certification that it is complying with applicable service quality standards and consumer protection rules.” An attach explanation is not required.

About
  • About
    • About USAC
    • Open Data
    • Procurement
    • Tribal Nations
    • Contact Us
Programs
  • Programs
    • E-Rate
    • Rural Health Care
    • Lifeline
    • High Cost
Companies
  • Companies
    • Service Providers
    • Contributing to the USF
    • How to Pay
Legal
  • Legal
    • Appeals & Audits
    • FCC Orders
    • FCC Filings
  • Careers
  • Website Feedback
  • Privacy Policies
© 2023 Universal Service Administrative Company. All rights reserved.