FAQs

The order would be an unfulfilled order only if the service is offered within the SAC being reported upon.

Yes, this should be reported as an unfulfilled broadband service request. Since 54.313(a)(3) requests, “The number of requests for service from potential customers within the recipient’s service areas that were unfulfilled during the prior calendar year,” this would fit within that definition. Also, per Order (DA 14-190), “We clarify that rate-of-return carriers should report any requests that are deemed unreasonable as unfulfilled requests in their section 54.313 annual reports.” Rate of return carriers should have sufficient evidence to demonstrate that unfulfilled requests were in fact unreasonable (paragraph 153).

If there are no unfulfilled service requests to report, enter “0” for Line 320. By entering “0,” the system will not display Line 330 and thus no attachment will be required.