October 22, 2024
Delays in Lifeline Application Document Reviews
USAC is aware that consumers may be experiencing longer than usual document review times for their Lifeline applications. We are actively working to resolve the issue and apologize for any inconvenience this may cause.
October 18, 2024
National Verifier Portal Access Issues Resolved
USAC is aware that users were experiencing issues accessing the National Verifier Portal.
The access issues began yesterday afternoon around 4:30 p.m. ET. The issues have been resolved and full portal access was restored at 12:00 p.m. ET.
Program stakeholders may visit the system dashboard to view the current status of USAC systems.
We apologize for any inconvenience this may have caused.
October 17, 2024
National Verifier Portal Access Issues
USAC is aware that users are experiencing issues accessing the National Verifier Portal and is actively working on a resolution.
Program stakeholders may also visit the system dashboard to view the current status of USAC program systems.
We apologize for any inconvenience this may be causing.
October 16, 2024
Nationwide Telecommunications Provider and its CEO Plead Guilty to Massively Defrauding Federal Government Programs Meant to Aid the Needy
Issa Asad, 51, of Southwest Ranches, Fla., and Q Link Wireless LLC, of Dania Beach, Fla., pleaded guilty today to conspiring to defraud and commit offenses against the United States in connection with a years-long scheme to steal over $100 million from the Lifeline program. Read more in the DOJ’s Press Release.
October 16, 2024
October Monthly Maintenance Reminder
National Verifier System Maintenance
USAC will perform scheduled monthly maintenance starting Friday, October 18 from 10 p.m. to 3 a.m. ET on Saturday, October 19.
The production environments of the following systems are impacted:
- National Verifier Portal
- National Verifier Carrier API
National Lifeline Accountability Database (NLAD) functions that require the National Verifier will also be affected (e.g., enroll or transfer transactions). We apologize for any inconvenience this may cause.
Note: All scheduled maintenance dates for NV and NLAD are available on the USAC website.