May 28, 2026
Lifeline Newsletter – May 2026
- Relief to Lifeline Participants Affected by Sinlaku Weather Events Ends on June 11
- Reminder: FCC Form 481 Filing Window Closes July 1
- Lifeline Program Compliance Reminder: Obtaining Consumer Consent
- June 2026 Webinar: Navigating USAC Systems
- June Maintenance Schedule
View the full newsletter.
May 22, 2026
Ad-Hoc System Maintenance
USAC will perform an ad-hoc system maintenance on Tuesday, May 26, from 9 p.m. to 10 p.m. ET.
The production environments of the following systems are impacted:
- National Verifier Portal
- National Verifier Carrier API Â
National Lifeline Accountability Database (NLAD) functions that require the National Verifier will also be affected (e.g., enroll or transfer transactions).
We apologize for any inconvenience this may cause.
May 20, 2026
May Monthly System Maintenance
USAC will perform scheduled monthly system maintenance on Friday, May 22, from 10 p.m. to 6 a.m. ET on Saturday, May 23.
The production environments of the following systems are impacted:
• National Verifier Portal
• National Verifier Carrier API
• National Lifeline Accountability Database (NLAD)
• Lifeline Claims System (LCS)
• Representative Accountability Database (RAD)
We apologize for any inconvenience this may cause.
Note: All scheduled maintenance dates for NV and NLAD are available on the USAC website.
April 30, 2026
Lifeline Newsletter – April 2026
- Improved Consumer Experience on LifelineSupport.org
- FCC Form 481 Training on May 19, 2026
- SAM.gov UEI Requirement
- Lifeline Program Compliance Reminder: Consumer Qualification for Lifeline
- May 2026 Webinar: Understanding and Resolving National Lifeline Accountability Database (NLAD) Error Codes
- May Maintenance Schedule
View the full newsletter.
April 28, 2026
Relief to Lifeline Participants Affected by Sinlaku Weather Events
On April 23, 2026, the Wireline Competition Bureau (WCB) of the Federal Communications Commission (FCC) released an Order, followed by an Erratum on April 27, that temporarily waives the non-usage, de-enrollment for non-usage, and recertification requirements under the Lifeline rules for participants in the Affected Disaster Areas in Guam and the Commonwealth of the Northern Mariana Islands. The waiver period under this Order runs through June 11, 2026.
Subscribers residing in the Affected Disaster Areas and who are subject to the non-usage rule will have 30 days (beginning on June 12, 2026) to use their Lifeline service. If the subscriber does not use their service during the 30-day period, the 15-day notice period will begin on July 12, 2026.
If USAC has already conducted recertification outreach, USAC will not conduct de-enrollments for any subscriber who otherwise would have been de-enrolled, and was not actually de-enrolled, after April 12, 2026. USAC aims to send new outreach to these subscribers at the end of this waiver period and give these subscribers 60 days to complete their recertification activity.
