October 28, 2026
Ad-Hoc System Maintenance on October 29
USAC will perform an ad-hoc system maintenance on Thursday, October 29, from 9 p.m. to 10 p.m. ET.
The production environment of the following system is impacted:
- National Lifeline Accountability Database
All NLAD functions will be unavailable during this time. The National Verifier is not impacted.
We apologize for any inconvenience this may cause.
Note: All scheduled maintenance dates for National Verifier and NLAD are available on the USAC website.
October 21, 2026
Website Outage – Resolved
USAC is aware that usac.org and LifelineSupport.org were unavailable earlier today. Full access has now been restored.
We apologize for any inconvenience this may have caused.
October 21, 2026
Website Outage Notice
USAC is aware that usac.org and LifelineSupport.org are currently unavailable. Our technical teams are actively working to restore access, and we will share an update by 11 a.m. ET or sooner if service is restored.
We apologize for the inconvenience and appreciate your patience.
October 20, 2026
Ad-Hoc System Maintenance
USAC will perform an ad-hoc system maintenance on Tuesday, October 27, from 9 p.m. to 11 p.m. ET.
The production environments of the following systems are impacted:
- National Verifier Portal
- National Verifier Carrier API Â
NLAD functions that require the National Verifier will also be affected (e.g., enroll or transfer transactions).
We apologize for any inconvenience this may cause.
Note: All scheduled maintenance dates for NV and NLAD are available on the USAC website.