June 11, 2026
Ad-Hoc System Maintenance, June 18
USAC will perform ad-hoc system maintenance on Thursday, June 18. The following systems are impacted:
One Portal
Users will not be able to access the below systems through One Portal from 8 p.m. ET until 10 p.m. ET.
- Lifeline Claims System (LCS)
- National VerifierÂ
- National Lifeline Accountability Database (NLAD)
- FCC Form 555
Note: API access to the National Verifier and NLAD is not impacted by the One Portal maintenance. See the following section for a separate, overlapping outage that affects API access.
National VerifierÂ
The production environments of the following systems are impacted from9 p.m. to 10 p.m. ET:
- National Verifier Portal
- National Verifier Carrier API
National Lifeline Accountability Database (NLAD) functions that require the National Verifier will also be affected (e.g., enroll or transfer transactions).
We apologize for any inconvenience this may cause.
June 8, 2026
WCB Public Notice: Reminder, FCC Form 481 Due July 1, 2026
On June 5, 2026, the Wireline Competition Bureau (WCB) of the Federal Communications Commission (FCC) released a Public Notice reminding Eligible Telecommunications Carriers (ETC) participating in the Lifeline programs in accordance with 47 C.F.R. § 54.422 (Lifeline/High Cost and Lifeline-only) of the need to file Form 481 by July 1, 2026 to receive Lifeline support.
All ETCs participating in Lifeline must file and certify the form, even if the provider is not seeking Lifeline support. All outstanding and future Lifeline reimbursements will be withheld from ETCs who do not file FCC Form 481 by July 1, 2026, until the ETC files the required form.
For more information on the filing process, please visit our File FCC Form 481 page and view USAC’s May 19, 2026 training.
June 8, 2026
Ad-Hoc System Maintenance
USAC will perform an ad-hoc system maintenance on Tuesday, June 9, from 9 p.m. to 10 p.m. ET.
The production environments of the following systems are impacted:
- National Verifier Portal
- National Verifier Carrier API Â
National Lifeline Accountability Database (NLAD) functions that require the National Verifier will also be affected (e.g., enroll or transfer transactions).
We apologize for any inconvenience this may cause.
June 2, 2026
New Lifeline Instructional Videos
USAC has released a new series of “how to apply for Lifeline” videos, optimized for mobile learning. The instructional video modules serve as a comprehensive resource for consumers seeking to understand how to apply for the benefit. These new videos aim to promote consumer awareness and understanding by sharing key information about the application process, including what type of additional documents consumers should submit if asked.
The new resources are available on the Community Education page on LifelineSupport.org and the Learn: Videos page on USAC.org and includes the following videos:
Consumer advocacy groups, social service agencies, service providers, and other organizations that support Lifeline consumers are encouraged to share these videos and help educate eligible consumers on the application process.
May 28, 2026
Lifeline Newsletter – May 2026
- Relief to Lifeline Participants Affected by Sinlaku Weather Events Ends on June 11
- Reminder: FCC Form 481 Filing Window Closes July 1
- Lifeline Program Compliance Reminder: Obtaining Consumer Consent
- June 2026 Webinar: Navigating USAC Systems
- June Maintenance Schedule
View the full newsletter.
