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Program Data

This webpage outlines Lifeline program data, including program participation rates, National Verifier (NV) eligibility information, and disbursements.

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Lifeline Participation

USAC relies on the U.S. Census American Community Survey (ACS) to estimate the rate at which Lifeline-eligible households participate in the Lifeline program. The chart below outlines the total number of Lifeline subscribers for the specified time period, the estimated number of households eligible for the Lifeline benefit based on the most recent ACS data available, and Lifeline’s estimated participation rate.

The subscriber count is based on:

  • The number of subscribers enrolled in the National Lifeline Accountability Database (NLAD) in NLAD states, and
  • The number of subscribers reported to USAC by NLAD opt-out state administrators (in CA, OR, and TX).

For more details on the methodology used to calculate Lifeline’s participation rate, review the Lifeline Participation Rate Excel file.

State January 2021 Subscriber Count 2019 Lifeline Eligible Households Based on ACS Data Estimated 2021 Lifeline Participation Rate
Alabama 96,843  578,459 17%
Alaska 21,207 57,283 37%
Arizona 186,111 709,792 26%
Arkansas 91,457 388,413 24%
California 1,845,168 3,630,292 51%
Colorado 74,470 471,049 16%
Connecticut 84,363 358,909 24%
Delaware 15,882 89,493 18%
District of Columbia 21,870 74,775 29%
Florida 439,754 2,149,002 20%
Georgia 305,373 1,041,073 29%
Hawaii 8,885 106,189 8%
Idaho 13,254 153,461 9%
Illinois 235,973 1,230,176 19%
Indiana 151,607 659,545 23%
Iowa 55,994 321,824 17%
Kansas 41,206 260,220 16%
Kentucky 168,428 556,392 30%
Louisiana 220,343 617,966 36%
Maine 21,185 151,320 14%
Maryland 150,035 491,941 30%
Massachusetts 120,967 699,692 17%
Michigan 281,393 1,083,636 26%
Minnesota 77,963 474,591 16%
Mississippi 84,397 387,431 22%
Missouri 105,530 629,730 17%
Montana 2,177 118,504 2%
Nebraska 4,719 172,462 3%
Nevada 81,312 311,571 26%
New Hampshire 8,120 98,005 8%
New Jersey 144,070 689,548 21%
New Mexico 85,075 286,525 30%
New York 569,213 2,264,170 25%
North Carolina 166,504 1,095,902 15%
North Dakota 5,319 72,403 7%
Ohio 380,604 1,265,486 30%
Oklahoma 193,207 431,969 45%
Oregon 69,630 457,786 15%
Pennsylvania 349,779 1,356,096 26%
Puerto Rico 509,930 784,579 65%
Rhode Island 25,848 110,519 23%
South Carolina 124,800 537,352 23%
South Dakota 6,354 76,379 8%
Tennessee 135,295 739,002 18%
Texas 421,452 2,588,885 16%
Utah 25,586 189,841 13%
Vermont 9,582 66,511 14%
Virginia 123,637 639,449 19%
Washington 150,284 668,106 22%
West Virginia 73,009 250,853 29%
Wisconsin 136,579 539,011 25%
Wyoming 360 49,994 1%
Total 8,722,103 33,233,562 26%

Additional Metrics

Download Lifeline’s Data and Statistics Excel file for information on:

  • The total support amount disbursed to Incumbent Local Exchange Carriers (ILECs) versus Competitive Eligible Telecommunications Carriers (CETCs),
  • Historical data on distribution of support, and
  • The percentage of subscribers who qualify through each Lifeline qualifying government assistance program and the percentage of subscribers who qualify through their income.

USAC updates the file twice a year.

NV Eligibility Data

Review NV Quarterly Eligibility Data below:

Lifeline Disbursement Data

Through Lifeline’s Funding Disbursement tool, users can search for payment data for any month beginning in January 2004. Use Lifeline’s Disbursements Open Data tool to search for the total dollar amount disbursed to each ETC and the total number of subscribers claimed by each ETC, every month and year since January 2018.