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Program Data

USAC relies on the U.S. Census American Community Survey (ACS) to estimate the rate at which Lifeline-eligible households participate in the Lifeline Program.

Lifeline Participation

The chart below outlines the total number of Lifeline subscribers for the specified time period, the estimated number of households eligible for the Lifeline benefit based on the most recent ACS data available, and Lifeline’s estimated participation rate.

The subscriber count is based on:

  • The number of subscribers enrolled in the National Lifeline Accountability Database (NLAD) in NLAD states, and
  • The number of subscribers reported to USAC by NLAD opt-out state administrators (in CA, OR, and TX).

For more details on the methodology used to calculate Lifeline’s participation rate, review the Lifeline Participation Rate Excel file.

State October 2020 Subscriber Count 2019 Lifeline Eligible Households Based on ACS Data Estimated 2020 Lifeline Participation Rate
Alabama 91,515  578,459 16%
Alaska  21,078 57,283 37%
Arizona 177,690 709,792 25%
Arkansas 86,090 388,413 22%
California 1,728,639 3,630,292 48%
Colorado 67,320 471,049 14%
Connecticut 80,095 358,909 22%
Delaware 15,110 89,493 17%
District of Columbia 20,471 74,775 27%
Florida 415,566 2,149,002 19%
Georgia 286,548 1,041,073 28%
Hawaii 8,210 106,189 8%
Idaho 11,468 153,461 8%
Illinois 224,343 1,230,176 18%
Indiana 140,564 659,545 21%
Iowa 52,058 321,824 16%
Kansas 39,223 260,220 15%
Kentucky 152,954 556,392 28%
Louisiana 205,746 617,966 33%
Maine 20,478 151,320 14%
Maryland 144,442 491,941 29%
Massachusetts 116,745 699,692 17%
Michigan 261,933 1,083,636 24%
Minnesota 73,571 474,591 16%
Mississippi 76,049 387,431 20%
Missouri 97,351 629,730 16%
Montana 2,181 118,504 2%
Nebraska 4,544 172,462 3%
Nevada 73,140 311,571 24%
New Hampshire 7,342 98,005 8%
New Jersey 142,053 689,548 21%
New Mexico 80,987 286,525 28%
New York 548,309 2,264,170 24%
North Carolina 156,449 1,095,902 14%
North Dakota 5,171 72,403 7%
Ohio 359,224 1,265,486 28%
Oklahoma 183,900 431,969 43%
Oregon 63,976 457,786 14%
Pennsylvania 330,590 1,356,096 24%
Puerto Rico 491,172 784,579 63%
Rhode Island 24,028 110,519 22%
South Carolina 119,334 537,352 22%
South Dakota 6,168 76,379 8%
Tennessee 128,386 739,002 17%
Texas 400,450 2,588,885 16%
Utah 22,621 189,841 12%
Vermont 9,258 66,511 14%
Virginia 116,493 639,449 18%
Washington 138,075 668,106 21%
West Virginia 67,895 250,853 27%
Wisconsin 129,267 539,011 24%
Wyoming 361 49,994 1%
Total 8,226,631 33,233,562 25%

Additional Data and Statistics

Download Lifeline’s Data and Statistics Excel file for information on:

  • The total support amount disbursed to Incumbent Local Exchange Carriers (ILECs) versus Competitive Eligible Telecommunications Carriers (CETCs),
  • Historical data on distribution of support, and
  • The percentage of subscribers who qualify through each Lifeline qualifying government assistance program and the percentage of subscribers who qualify through their income.

This file is updated annually.

Lifeline Disbursement Data

Through Lifeline’s Funding Disbursement tool, users can search for payment data for any month beginning in January 2004. Use Lifeline’s Disbursements Open Data tool to search for the total dollar amount disbursed to each ETC and the total number of subscribers claimed by each ETC, every month and year since January 2018.