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Program Data

USAC relies on the U.S. Census American Community Survey (ACS) to estimate the rate at which Lifeline-eligible households participate in the Lifeline Program.

Lifeline Participation

The chart below outlines the total number of Lifeline subscribers for the specified time period, the estimated number of households eligible for the Lifeline benefit based on the most recent ACS data available, and Lifeline’s estimated participation rate.

The subscriber count is based on:

  • The number of subscribers enrolled in the National Lifeline Accountability Database (NLAD) in NLAD states, and
  • The number of subscribers reported to USAC by NLAD opt-out state administrators (in CA, OR, and TX).

For more details on the methodology used to calculate Lifeline’s participation rate, review the Lifeline Participation Rate Excel file.

State July 2020 Subscriber Count 2018 Lifeline Eligible Households Based on ACS Data Estimated 2020 Lifeline Participation Rate
Alabama 84,707 586,269 14%
Alaska 21,218 63,554 33%
Arizona 171,625 724,439 24%
Arkansas 79,667 390,538 20%
California 1,612,738 3,772,226 43%
Colorado 62,177 490,133 13%
Connecticut 73,640 357,860 21%
Delaware 14,001 99,002 14%
District of Columbia 18,876 87,184 22%
Florida 396,392 2,294,462 17%
Georgia 272,302 1,056,298 26%
Hawaii 7,579 104,985 7%
Idaho 10,212 161,116 6%
Illinois 209,182 1,288,561 16%
Indiana 130,541 672,873 19%
Iowa 48,386 315,083 15%
Kansas 37,445 269,487 14%
Kentucky 133,566 564,856 24%
Louisiana 191,337 625,972 31%
Maine 19,487 153,496 13%
Maryland 138,695 480,527 29%
Massachusetts 110,480 736,703 15%
Michigan 247,554 1,129,977 22%
Minnesota 69,661 504,189 14%
Mississippi 67,715 396,971 17%
Missouri 90,019 633,518 14%
Montana 2,124 117,169 2%
Nebraska 4,335 176,227 2%
Nevada 68,492 318,405 22%
New Hampshire 6,488 103,436 6%
New Jersey 138,987 710,361 20%
New Mexico 76,072 302,937 25%
New York 527,390 2,299,829 23%
North Carolina 142,758 1,099,629 13%
North Dakota 4,979 70,963 7%
Ohio 338,180 1,311,258 26%
Oklahoma 171,627 437,491 39%
Oregon 53,540 467,500 11%
Pennsylvania 317,090 1,363,981 23%
Puerto Rico 467,552 792,775 59%
Rhode Island 21,230 120,250 18%
South Carolina 113,565 550,927 21%
South Dakota 5,961 80,842 7%
Tennessee 119,440 785,387 15%
Texas 386,311 2,697,586 14%
Utah 20,006 194,555 10%
Vermont 9,019 72,161 12%
Virginia 107,855 662,070 16%
Washington 126,301 702,783 18%
West Virginia 62,835 255,186 25%
Wisconsin 122,504 563,022 22%
Wyoming 361 46,278 1%
Total 7,734,204 34,263,287 23%

Additional Data and Statistics

Download Lifeline’s Data and Statistics Excel file for information on:

  • The total support amount disbursed to Incumbent Local Exchange Carriers (ILECs) versus Competitive Eligible Telecommunications Carriers (CETCs),
  • Historical data on distribution of support, and
  • The percentage of subscribers who qualify through each Lifeline qualifying government assistance program and the percentage of subscribers who qualify through their income.

This file is updated annually.

Lifeline Disbursement Data

Through Lifeline’s Funding Disbursement tool, users can search for payment data for any month beginning in January 2004.