May 20, 2022
Extended CSC Hours for FY2022 Filing Window for Tribal Libraries
The Customer Service Center (CSC) will be open additional hours in advance of the close of the FY2022 FCC Form 471 application filing window. Please do not wait until the last minute to complete and certify your form, especially if you have questions or need additional assistance. The FY2022 application filing window for Tribal Libraries closes May 26 at 11:59:59 p.m. ET.
Please note that the FCC released order (DA 22-231) granting an application deadline extension for new Tribal Libraries. Please visit the Tribal Training page for more information.
May 20, 2022
Beginning Services Webinar: June 9
The E-Rate program will host a Beginning Services Webinar on June 9, 2.p.m. This webinar will provide applicants and service providers a high level overview of the next steps in the E-Rate process after services are funded. After the presentation, there will be a live Q&A session. Click this link to register.
This webinar is recommended for Applicants and Service Providers at all E-Rate experience levels.
May 18, 2022
Legacy System and E-File Outage Due to System Maintenance: May 20-21
The Schools and Libraries (E-Rate) Program legacy systems and E-File will be unavailable from 9:00 p.m. ET on Friday, May 20 through 12:00 p.m. ET on Saturday, May 21 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.
NOTE: The E-Rate Productivity Center (EPC) will not be affected by this maintenance.
April 29, 2022
PIA and Selective Review Process Webinar: May 12
The E-Rate program will host a PIA and Selective Review Process Webinar on May 12, 2.p.m. This webinar will provide an overview of the Program Integrity Assurance (PIA) and Selective Review processes. After the presentation, there will be a live Q&A session. To participate register here.
This webinar is recommended for Applicants and Service Providers at all E-Rate experience levels.
April 29, 2022
File Early Reminder: New Tribal Libraries
Per WCB order DA 22-231, applicants that include a new Tribal Library entity, have until Thursday, May 26, 2022 to submit and certify their FY2022 FCC Form 471 in EPC.
Please do not wait until the last minute to complete and certify your form, especially if you have questions about the information to include on your form. Go to the Tribal Training page for more information.
For assistance, call the Customer Service Center (CSC) at (888) 203-8100.
