NLAD Staging Environment

Important News: On January 11, the FCC released an Order announcing the wind-down requirements of the Affordable Connectivity Program, due to a lack of additional funding from Congress. On March 4, the FCC provided further information in a Public Notice that announced the last fully funded month of the program is April 2024. Providers currently participating in the ACP are strongly encouraged to review the FCC’s Order and Public Notice, which set out requirements regarding the specific and frequent notices to enrolled ACP households about the end of the program.

The NLAD staging environment allows service providers to test the system.

Access the Staging Environment

You can access the staging environment using your production log in credentials.

  1. Log in to One Portal, the dashboard that allows users to sign in to any USAC’s systems to which they have access.
  2. Choose the National Lifeline Accountability Database Staging option.
    • Note: Confirm that the option you choose has “Staging” in the name. There are two options for NLAD – production and staging – and for testing you must use the staging option.
  3. Select the ACP Subscriber Management tab from the top navigation panel in NLAD.

ETC Administrators may want to test the process of linking Representative IDs to accounts in staging. You can practice linking representatives, but you must use the test Representative ID information provided below to do so. Actual IDs from representatives who have completed the registration process will not be recognized in the staging environment.

  • First Name: Test
  • Last Name: Kay
  • Representative ID: AB1234567

Access Confirmation Reports

To confirm processed transactions via the batch file upload, select the “ACP Reports” option under the Tools and Resources tab. For a listing of all subscribers enrolled, use the Detail Active Subscriber Report. For a listing of all transactions processed, use the Detail Transaction Report.

Testing API Connections

All transactions can be tested using an API. The ACP API Specifications are available under the Tools and Resources section in the NLAD staging environment. All instructions in specification document apply to the NLAD staging environment, except the hostname. For staging, use the hostname “”.