This session for California providers will help users understand and navigate the National Lifeline Accountability Database (NLAD).

The Office Hour will cover:

• Enrollment and subscriber management functions within NLAD
• How to access and navigate the NLAD system
• Common enrollment and transfer challenges, and how to resolve them
• Frequently asked questions and troubleshooting tips
• Available resources, including user guides, instructional videos, and support tools to help users better understand and use NLAD effectively