Database Connections

The National Verifier has automated database connections to verify consumer eligibility for the Affordable Connectivity Program (ACP). If a consumer’s information is not found in the available databases, the consumer can provide additional information for verification.

Automatic Eligibility Verification

Identify and Address Verification

The National Verifier automatically verifies the consumer’s identity and address using:

  • Third-Party Identity Verification (TPIV),
  • USPS Address Matching Service (AMS), and
  • Data checks for duplicate benefits for the same person or the same address.

Program and Income Verification

The National Verifier automatically verifies a consumer’s participation in a qualifying government program for the Affordable Connectivity Program through established Computer Matching Agreements (CMA) with state and federal government organizations.

Agency cooperation is necessary to establish a database connection with USAC. If you are a state, territory, or tribe interested in speaking with the team about the opportunity to implement a database connection to the National Verifier, email ACPGovPartners@usac.org.

The map below outlines the existing National Verifier database connections in each state and territory.Map of the United States showing federal and state ACP connections

USAC has federal data connections with the United States Department of Housing and Urban Development (HUD) to verify participation in federal housing assistance programs such as public housing and housing choice voucher programs, the Centers for Medicare and Medicaid Services (CMS) to verify participation in Medicaid, and the United States Department of Veteran Affairs (VA) to verify participation in qualifying Veterans Pension and Survivors Benefit programs.

 

The table below provides information on automated data connections by state, including any connections with a state database.

State Qualifying Programs with Automated Data Sources
Alabama Medicaid, federal housing assistance, and Veterans Pension
Alaska Medicaid, federal housing assistance, and Veterans Pension
American Samoa federal housing assistance and Veterans Pension
Arizona Medicaid, federal housing assistance, and Veterans Pension
Arkansas Medicaid, federal housing assistance, and Veterans Pension
California Medicaid, federal housing assistance, and Veterans Pension
Colorado SNAP, Medicaid, federal housing assistance, and Veterans Pension
Connecticut SNAP, Medicaid, federal housing assistance, and Veterans Pension
Delaware Medicaid, federal housing assistance, and Veterans Pension
District of Columbia Medicaid, federal housing assistance, and Veterans Pension
Florida SNAP, Medicaid, federal housing assistance, and Veterans Pension
Georgia SNAP, Medicaid, federal housing assistance, and Veterans Pension
Guam federal housing assistance and Veterans Pension
Hawaii Medicaid, federal housing assistance, and Veterans Pension
Idaho Medicaid, federal housing assistance, and Veterans Pension
Illinois Medicaid, federal housing assistance, and Veterans Pension
Indiana SNAP, Medicaid, federal housing assistance, and Veterans Pension
Iowa SNAP, Medicaid, federal housing assistance, and Veterans Pension
Kansas Medicaid, federal housing assistance, and Veterans Pension
Kentucky SNAP, Medicaid, federal housing assistance, and Veterans Pension
Louisiana Medicaid, federal housing assistance, and Veterans Pension
Maine Medicaid, federal housing assistance, and Veterans Pension
Maryland Medicaid, federal housing assistance, and Veterans Pension
Massachusetts Medicaid, federal housing assistance, and Veterans Pension
Michigan SNAP, Medicaid, federal housing assistance, and Veterans Pension
Minnesota SNAP, Medicaid, federal housing assistance, and Veterans Pension
Mississippi SNAP, Medicaid, federal housing assistance, and Veterans Pension
Missouri SNAP, Medicaid, federal housing assistance, and Veterans Pension
Montana Medicaid, federal housing assistance, and Veterans Pension
Nebraska Medicaid, federal housing assistance, and Veterans Pension
Nevada SNAP, Medicaid, federal housing assistance, and Veterans Pension
New Hampshire Medicaid, federal housing assistance, and Veterans Pension
New Jersey Medicaid, federal housing assistance, and Veterans Pension
New Mexico SNAP, Medicaid, federal housing assistance, and Veterans Pension
New York Medicaid, federal housing assistance, and Veterans Pension
North Carolina SNAP, Medicaid, federal housing assistance, and Veterans Pension
North Dakota Medicaid, federal housing assistance, and Veterans Pension
Northern Mariana Islands federal housing assistance and Veterans Pension
Ohio Medicaid, federal housing assistance, and Veterans Pension
Oklahoma Medicaid, federal housing assistance, and Veterans Pension
Oregon Medicaid, federal housing assistance, and Veterans Pension
Pennsylvania SNAP, Medicaid, federal housing assistance, and Veterans Pension
Puerto Rico NAP/PAN, Medicaid, federal housing assistance, and Veterans Pension
Rhode Island Medicaid, federal housing assistance, and Veterans Pension
South Carolina SNAP, Medicaid, federal housing assistance, and Veterans Pension
South Dakota Medicaid, federal housing assistance, and Veterans Pension
Tennessee SNAP, Medicaid, federal housing assistance, and Veterans Pension
Texas Medicaid, federal housing assistance, and Veterans Pension
Utah SNAP, Medicaid, federal housing assistance, and Veterans Pension
Vermont Medicaid, federal housing assistance, and Veterans Pension
Virginia SNAP, Medicaid, federal housing assistance, and Veterans Pension
Virgin Islands Medicaid, federal housing assistance, and Veterans Pension
Washington SNAP, Medicaid, federal housing assistance, and Veterans Pension
West Virginia Medicaid, federal housing assistance, and Veterans Pension
Wisconsin SNAP, Medicaid, federal housing assistance, SSI, income, and Veterans Pension
Wyoming Medicaid, federal housing assistance, and Veterans Pension
  • federal housing assistance = Housing Choice Voucher (HCV) Program (Section 8 Vouchers), Project-Based Rental Assistance (PBRA)/202/811, Public Housing, and Affordable Housing Programs for American Indians, Alaska Natives, or Native Hawaiians)
  • NAP/PAN = Nutrition Assistance Program (Puerto Rico’s Nutrition Assistance Program)
  • SNAP = Supplemental Nutrition Assistance Program
  • SSI = Supplemental Security Income

Manual Eligibility Verification

When a consumer’s information is not found through a database connection, the consumer can provide additional information for ACP eligibility verification. The information can be submitted online through the consumer or service provider portal or mailed to the ACP Support Center. Submitting supporting documentation to the National Verifier initiates a manual review process by agents at the ACP Support Center.

Information submitted to resolve application errors during business hours (9 a.m. – 9 p.m. ET) online is reviewed within minutes. Users are notified through the online portal when the information is reviewed. Consumers that submit information via mail to resolve application errors will receive a review decision via US Mail within seven to 10 business days.