Recertification Office Hours

February 26, 2025 28:28 Minutes

Topic:   Recertification

Intended Audience:  New and existing service providers

Materials:  

Office Hour Slides

This webinar offers an overview of the annual Lifeline recertification process for service providers.
Subject matter experts will explain each step of the process and provide guidance on the following topics:

• An overview of the annual recertification process for Lifeline subscribers
• The methods available for consumers to complete recertification
• The de-enrollment process for subscribers who do not successfully recertify
• How to access and interpret recertification reports to monitor subscriber status
• FAQs and available resources