Webinars

Join us to learn about Lifeline program updates, including Lifeline program rules and orders, guidance about compliance and filings, the National Verifier, and the National Lifeline Accountability Database (NLAD).

Sign up for the Lifeline program newsletter to receive webinar announcements via email.

Upcoming Trainings

How to Apply for the Survivor Benefit
Calendar IconAugust 12, 2026
Clock Icon03:00 pm – 04:00 pm ET

Intended Audience: Consumers and consumer advocates

Join the Lifeline team for an overview of how survivors of domestic violence, human trafficking, and related crimes can apply to receive an emergency Lifeline benefit.

This training will outline the steps a survivor must take to qualify for Lifeline’s Survivor Benefit and will explain:

  • How qualifying survivors can apply for the Lifeline benefit online
  • USAC’s privacy protections to safeguard survivor information
Calendar IconSeptember 09, 2026
Clock Icon03:00 pm – 04:00 pm ET

Previous Trainings

Filter by Topic

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California Continued Eligibility Process
July 08, 2026 44:42 Minutes
Navigating USAC Systems
June 10, 2026 43:25 Minutes
Q2Tribal Teleconference: Navigating USAC Systems
June 09, 2026 48:29
Understanding and Resolving National Lifeline Accountability Database (NLAD) Error Codes
May 13, 2026 42:28
How to Manage the Lifeline Benefit
April 08, 2026 39:09
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