Webinars
Join us to learn about Lifeline program updates, including Lifeline program rules and orders, guidance about compliance and filings, the National Verifier, and the National Lifeline Accountability Database (NLAD).
Sign up for the Lifeline program newsletter to receive webinar announcements via email.
Upcoming Trainings
May 13, 2026 
03:00 pm – 04:00 pm ET
Intended Audience: Service providers
This webinar provides a high-level overview of the NLAD and the following concepts for service providers:
- How to access and navigate the NLAD system
- Enrollment and subscriber management functions within NLAD
- Common enrollment and transfer challenges, and how to resolve them
June 10, 2026 03:00 pm – 04:00 pm ET
Intended Audience: Service providers
This webinar provides an overview of the Lifeline Claims System (LCS) and the processes service providers must follow to successfully submit, certify, and revise claims.
The training covers:
• How to access and navigate the Lifeline Claims System (LCS)
• Step-by-step guidance on filing monthly claims
• How to certify submitted claims
• How to revise previously submitted claims
• Available resources to support accurate and timely claims submission
Previous Trainings
Filter by Topic