Webinars

Join us to learn about Lifeline program updates, including Lifeline program rules and orders, guidance about compliance and filings, the National Verifier, and the National Lifeline Accountability Database (NLAD).

Sign up for the Lifeline program newsletter to receive webinar announcements via email.

Upcoming Trainings

Navigating USAC Systems
Calendar IconJune 10, 2026
Clock Icon03:00 pm – 04:00 pm ET

Intended Audience: Service providers

This webinar provides a high-level overview of USAC, the Lifeline program, and the four key systems used, including:

  • Representative Accountability Database (RAD)
  • National Lifeline Accountability Database (NLAD)
  • National Verifier
  • Lifeline Claims System (LCS)

Participants will learn how to access each system, understand the roles and responsibilities of users within each, and explore the tools and resources available for additional support.

Calendar IconJuly 08, 2026
Clock Icon03:00 pm – 04:00 pm ET

Previous Trainings

Filter by Topic

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Understanding and Resolving National Lifeline Accountability Database (NLAD) Error Codes
May 13, 2026 42:28
How to Manage the Lifeline Benefit
April 08, 2026 39:09
How to Apply for Lifeline
March 11, 2026 36:11
Tribal Q1 Training: How to Apply for and Manage the Lifeline Benefit
March 10, 2026 54:24
Recertification Office Hours
February 17, 2026 24:52
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