Webinars

Join us to learn about Lifeline program updates, including Lifeline program rules and orders, guidance about compliance and filings, the National Verifier, and the National Lifeline Accountability Database (NLAD).

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Upcoming Trainings

Completing the Annual FCC Form 555
Calendar IconDecember 10, 2025
Clock Icon03:00 pm – 04:00 pm ET

Intended Audience: Service providers

This webinar provides a detailed overview of the annual Eligible Telecommunications Carrier (ETC) Certification Form the FCC Form 555.

The training covers the certification process, including:

  • Key reminders and deadlines to keep in mind
  • Step-by-step guidance on how to complete the form
  • An explanation of user roles and their responsibilities
  • A review of required fields and common errors to avoid
  • Instructions for the bulk upload submission process
  • Resources and support available to assist service providers

Previous Trainings

Filter by Topic

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How to Apply for Survivors
September 10, 2025 47:12 Minutes
Tribal Q3 Training: Manage Your Lifeline Benefit
September 09, 2025 55:13
Navigating the National Lifeline Accountability Database (NLAD) 
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Lifeline Program Compliance
July 09, 2025 48:08 Minutes
Representative Accountability Database (RAD) 101
June 11, 2025 41:42 Minutes
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