Webinars
Join us to learn about Lifeline program updates, including Lifeline program rules and orders, guidance about compliance and filings, the National Verifier, and the National Lifeline Accountability Database (NLAD).
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Upcoming Trainings
February 17, 2026 
03:00 pm – 04:00 pm ET
Intended Audience: New and existing service providers
This office hour offers an overview of the annual Lifeline recertification process for service providers.
Subject matter experts will explain each step of the process and provide guidance on the following topics:
• An overview of the annual recertification process for Lifeline subscribers
• The methods available for consumers to complete recertification
• The de-enrollment process for subscribers who do not successfully recertify
• How to access and interpret recertification reports to monitor subscriber status
• FAQs and available resources
March 10, 2026 04:00 pm – 05:00 pm ET
March 11, 2026 03:00 pm – 04:00 pm ET
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