Webinars
Join us to learn about Lifeline program updates, including Lifeline program rules and orders, guidance about compliance and filings, the National Verifier, and the National Lifeline Accountability Database (NLAD).
Sign up for the Lifeline program newsletter to receive webinar announcements via email.
Upcoming Trainings
July 08, 2026 
03:00 pm – 04:00 pm ET
Intended Audience: Service Provider
Join the Lifeline team for an overview of the upcoming continued eligibility process for federal Lifeline subscribers who were previously determined eligible by the California Public Utility Commission (CPUC). This process, expected to start in August, fulfils the 2026 recertification requirement for affected subscribers in California.
The training will cover:
- Overview of continued eligibility for California subscribers
- Subscriber notices
- How subscribers can confirm their continued eligibility
- Service provider notices
- FAQs
August 12, 2026 03:00 pm – 04:00 pm ET
Intended Audience: Consumers and consumer advocates
Join the Lifeline team for an overview of how survivors of domestic violence, human trafficking, and related crimes can apply to receive an emergency Lifeline benefit.
This training will outline the steps a survivor must take to qualify for Lifeline’s Survivor Benefit and will explain:
- How qualifying survivors can apply for the Lifeline benefit online
- USAC’s privacy protections to safeguard survivor information
September 10, 2026 03:00 pm – 04:00 pm ET
Intended Audience: Service providers
This recording provides an overview of service provider responsibilities and the key FCC rules that govern the Lifeline program to help ensure compliance with program requirements.
Lifeline subject matter experts will review the following topics:
- FCC rules that govern Lifeline operations and service provider conduct
- Common audit findings and strategies for preventing them
- Audit and compliance resources available to support ongoing program adherence
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