Navigating the National Lifeline Accountability Database (NLAD) 

Navigating the National Lifeline Accountability Database (NLAD) 

August 13, 2025

Topic:   National Lifeline Accountability Database (NLAD)

Intended Audience:  Service providers

This webinar provides a comprehensive overview of the National Lifeline Accountability Database (NLAD) and its key functions for service providers.

The training covers:

  • Enrollment and subscriber management functions within NLAD
  • How to access and navigate the NLAD system
  • Common enrollment and transfer challenges, and how to resolve them
  • Frequently asked questions and troubleshooting tips
  • Available resources, including user guides, instructional videos, and support tools to help users better understand and use NLAD effectively