Webinars
Join us to learn about Lifeline program updates, including Lifeline program rules and orders, guidance about compliance and filings, the National Verifier, and the National Lifeline Accountability Database (NLAD).
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Upcoming Trainings
May 13, 2026 
03:00 pm – 04:00 pm ET
Intended Audience: Service providers
This webinar provides a high-level overview of the NLAD and the following concepts for service providers:
- How to access and navigate the NLAD system
- Enrollment and subscriber management functions within NLAD
- Common enrollment and transfer challenges, and how to resolve them
June 10, 2026 03:00 pm – 04:00 pm ET
Intended Audience: Service providers
This webinar provides a high-level overview of USAC, the Lifeline program, and the four key systems used, including:
- Representative Accountability Database (RAD)
- National Lifeline Accountability Database (NLAD)
- National Verifier
- Lifeline Claims System (LCS)
Participants will learn how to access each system, understand the roles and responsibilities of users within each, and explore the tools and resources available for additional support.
July 08, 2026 03:00 pm – 04:00 pm ET
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