Safe Connections Act – Office Hours

September 18, 2024 49:59 Minutes

Intended Audience:  Service providers

Materials:  

Webinar Slides

This webinar provides an overview of the Safe Connections Act (SCA), and the related processes service providers must follow to support eligible survivors.

The training covers:
• How to apply for the SCA survivor benefit
• How to enroll eligible subscribers in the National Lifeline Accountability Database (NLAD)
• How to claim reimbursements in the Lifeline Claims System (LCS)
• Frequently asked questions and common scenarios
• Available resources to assist with SCA implementation and compliance