This webinar provides an overview of how to access and manage key Lifeline systems, including E-File and the National Lifeline Accountability Database (NLAD), along with user management and certification processes for service providers.

The training covers:
• How to certify 497 user entitlements
• How to assign or remove 497 Officer roles for existing and new users
• Creating ETC Administrator accounts
• Creating and managing NLAD subaccounts
• Available resources to assist with system access and account management