Glossary of Terms
Use this Rural Health Care Glossary to find commonly-used program terms and definitions. Click the ‘Terms’ column heading to sort the table alphabetically or use the search bar to filter results.
Download the full Rural Health Care Glossary of Terms or view the comprehensive USAC Glossary.
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Terms
|
Program |
Definitions |
|---|---|---|
| Urban Rate | Rural Health Care |
The urban rate shall be a rate no higher than the highest tariffed or publicly available rate charged to a commercial customer for a functionally similar service provided within any city with a population of 50,0000 or more in that state. For an overview of the urban and rural rate-calculation process for FY2026, use RHC’s Urban and Rural Rates Tip Sheet. |
| Vendor Selection Date | Rural Health Care |
The date on which an agreement is awarded to a service provider, or the service provider is selected by the RHC applicant. RHC program rules state that an applicant must wait a minimum of 28 days after posting the FCC Forms 461 or 465 on USAC’s website before selecting a service provider. |
| Whistleblower Alert | E-Rate, Rural Health Care, Lifeline, High Cost, Service Providers |
A hotline allowing members of the public to anonymously report suspected violations of universal service program rules to USAC. These reports can be made anonymously via the USAC Whistleblower Alert Form, by emailing WhistleblowerReports@usac.org, by calling (888) 203-8100, or by U.S. mail to: Attn: Fraud Risk Group |
| Withdrawn | Rural Health Care, Lifeline |
The status that USAC designates to an FCC form that has been removed or pulled out of the review queue at the request of the applicant. |
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