Webinars
Join us to learn about topics relevant to service providers participating in universal service programs, as well as guidance for upcoming filings and stakeholder support. Topics include quarterly FCC Form 499-Q training, office hour sessions, FCC Form 499 basic training, and more.
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Upcoming Trainings
New 499 Filer ID Basics (July)
July 08, 2025 
02:00 pm – 03:00 pm ET
Intended Audience: Service providers with a new 499 Filer ID
This webinar is intended for service providers who have recently registered for a 499 Filer ID and are new to USAC.
We will cover the following topics: The difference between a 498 and a 499 ID, an overview of the USAC website, the required form filings that service providers must submit, how best to contact USAC staff.
This webinar is free to attend, but you must register.
July Office Hours: Annual 499 True-Up
July 09, 2025 02:00 pm – 03:00 pm ET
Intended Audience: All service providers with a 499 Filer ID
Each month, 499 analysts host an office hours webinars where a topic is covered at the beginning of the session and then the remainder of the time is spent addressing questions.
For July, the topic will be the process of the 499 Annual True-Up, explaining the process, what forms are used and what to expect on the service provider's July invoice.
Revenue Reporting for VoIP Resellers (July)
July 10, 2025 02:00 pm – 03:00 pm ET
Intended Audience: Service Providers that resell VoIP service
Service providers that buy VoIP service from an underlying provider to use as their own product offering are considered 'telecommunication providers' for purposes of reporting revenue to USAC. This webinar reviews the line numbers on which to report their VoIP revenues.
New 499 Filer ID Basics (August)
August 05, 2025 02:00 pm – 03:00 pm ET
Intended Audience: Service providers with a new 499 Filer ID
This webinar is intended for service providers who have recently registered for a 499 Filer ID and are new to USAC. We will cover the following topics: The difference between a 498 and a 499 ID, an overview of the USAC website, the required form filings that service providers must submit, how best to contact USAC staff. This webinar if free to attend, but you must register.
August Office Hours: How to Fill Out an FCC 499-Q
August 06, 2025 02:00 pm – 03:00 pm ET
Revenue Reporting for VoIP Resellers (August)
August 12, 2025 02:00 pm – 03:00 pm ET
Intended Audience: Service providers who resell voIP service
Service providers that buy VoIP service from an underlying provider to use as their own product offering are considered 'telecommunication providers' for purposes of reporting revenue to USAC. This webinar reviews the line numbers on which to report their VoIP revenues.
September Office Hours: E-File Message Portal
September 03, 2025 02:00 pm – 03:00 pm ET
Intended Audience: All registered service providers with a 499 ID
Every month, a 499 analyst hosts a full hour of Office Hours. They will briefly review a topic of interest to all service providers and then answer any questions for the remainder of the hour.
This month, we will focus on the use of the E-File message system.
Revenue Reporting for VoIP Resellers (September)
September 09, 2025 02:00 pm – 03:00 pm ET
Intended Audience: Service Providers who resell VoIP services
Service providers that buy VoIP service from an underlying provider to use as their own product offering are considered 'telecommunication providers' for purposes of reporting revenue to USAC. This webinar reviews the line numbers on which to report their VoIP revenues.
New 499 Filer ID Basics (September)
September 10, 2025 02:00 pm – 03:00 pm ET
Intended Audience: Service providers with a new 499 Filer ID
This webinar is intended for service providers who have recently registered for a 499 Filer ID and are new to USAC. We will cover the following topics: The difference between a 498 and a 499 ID, an overview of the USAC website, the required form filings that service providers must submit, how best to contact USAC staff. This webinar is free to attend, but you must register.
Previous Trainings
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Revenue Reporting for VoIP Resellers
Office Hours: Navigating E-File 499 Form Display
New 499 Filer ID Basics
Office Hours: Post 499-A Processing
Revenue Reporting for VoIP Resellers
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