This recording provides an overview of service provider responsibilities and the key FCC rules that govern the Lifeline program to help ensure compliance with program requirements.

Lifeline subject matter experts will review the following topics:

• USAC’s role in supporting and overseeing the Lifeline program
• Service provider responsibilities, including day-to-day compliance obligations
• FCC rules that govern Lifeline operations and provider conduct
• Overview of audit entities that may conduct Beneficiary and Service Provider audits
• Audit process overview, outlining what to expect before, during, and after an audit
• Common audit findings and strategies for preventing them
• Audit and compliance resources available to support ongoing program adherence