Announcements Archive

May 29, 2025

May Lifeline Newsletter

• New Lifeline Benefit Flyers in Spanish
• FCC Form 481 Filing Now Open – Deadline: July 1, 2025
• Lifeline Program Compliance Reminder: RAD Annual Agreement
• June 2025 Webinar: RAD 101
• June Maintenance Schedule

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May 14, 2025

FCC Form 481 Due by July 1, 2025

All service providers participating in the Lifeline and/or High Cost programs must file and certify the FCC Form 481 on an annual basis. This form collects financial and operational information, which USAC uses to validate service provider support. The filing window is now open and service providers can log into One Portal to access and certify the FCC Form 481. Filings are due by July 1, 2025.

USAC’s High Cost team will host a webinar on May 20^th at 1 p.m. ET where service providers can learn more about how to file an FCC Form 481 and changes to the form for the current filing window. For more information on the filing process, please visit our File FCC Form 481 page.

May 14, 2025

May Monthly Maintenance Reminder

Monthly System Maintenance, May 16

USAC will perform scheduled monthly maintenance starting Friday, May 16 from 10 p.m. to 3 a.m. ET on Saturday, May 17. 

The production environments of the following systems are impacted: 

• National Verifier Portal
• National Verifier Carrier API
• National Lifeline Accountability Database (NLAD)
• Lifeline Claims System (LCS)
• Representative Accountability Database (RAD)
• Affordable Connectivity Claims System (ACCS)

We apologize for any inconvenience this may cause.

Note: All scheduled maintenance dates for NV and NLAD are available on the USAC website.

April 30, 2025

April Lifeline Newsletter

• New Continued Eligibility Status Report in NLAD
• New Lifeline Benefit Flyers
• Lifeline Program Compliance Reminder: Advertise Lifeline
• May 2025 Monthly Webinar: Getting Started as a New Company
• May Maintenance Schedule

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April 24, 2025

Updated Lifeline Income Qualifications for 2025

USAC has updated its forms, systems, and resources to reflect the 2025 Federal Poverty Guidelines which were released by the Department of Health and Human Services (HHS) earlier this year. Consumers qualify for the Lifeline benefit if their income is at or below 135 percent of the Federal Poverty Guidelines.

Service providers may review the following pages for more information:

• The Consumer Eligibility page.
• The Do I Qualify page for consumers on LifelineSupport.org.
• The National Verifier online application and the updated paper forms (English and Spanish)

Service providers should update their forms and systems as soon as possible to reflect this update. Providers operating in National Lifeline Accountability Database (NLAD) opt-out states (California, Oregon, and Texas) should follow their state’s guidance.