September 23, 2025
Resolved: Intermittent Issues in the National Verifier
USAC is aware that users were experiencing unexpected intermittent errors with the National Verifier and National Verifier Carrier API that began around 7:15 a.m. ET.
The issue has been resolved and full connectivity was restored at 10:30 a.m. ET.
We apologize for any inconvenience this may have caused.
September 23, 2025
Intermittent Issues in the National Verifier
USAC is aware that users are experiencing intermittent issues performing transactions in the National Verifier and National Verifier Carrier API that began around 7:15 a.m. ET. USAC is actively working on a resolution.
We apologize for any inconvenience this may cause.
September 17, 2025
September Monthly Maintenance Reminder
USAC will perform scheduled monthly maintenance starting Friday, September 19 from 10 p.m. to 3 a.m. ET on Saturday, September 20.
The production environment of the following systems are impacted:
- National Verifier Portal
- National Verifier Carrier API
- National Lifeline Accountability Database (NLAD)
- Lifeline Claims System (LCS)
- Representative Accountability Database (RAD)
We apologize for any inconvenience this may cause.
Note: All scheduled maintenance dates for NV and NLAD are available on the USAC website.
September 5, 2025
Lifeline Claims System Issue Resolved
USAC is aware that users encountered difficulties with the Lifeline Claims System (LCS). The issue has been resolved, and providers can start certifying their claims in LCS.
USAC is reviewing claims certified on or after August 27 and will reach out directly to affected providers with further information.Â
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To ensure all providers have sufficient time, USAC has extended the claims filing deadline to September 10 at 11:59 p.m. ET.Â
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We apologize for any inconvenience this may have caused.
