November 20, 2025
FCC Announces California to Participate in NLAD
On November 20, 2025, the Wireline Competition Bureau (Bureau) of the Federal Communications Commission (FCC) issued an Order announcing that starting on February 1, 2026, the National Verifier and related federal processes will determine eligibility and perform duplicate checks for all consumers in California, and Lifeline service providers will use the National Lifeline Accountability Database (NLAD) to enroll eligible consumers.
How to Prepare
In coming weeks, USAC will send out additional details, announce an Office Hours session, and host a series of trainings to help California service providers gain access to relevant USAC systems, including how to establish application programming interfaces (APIs) with USAC for eligibility checks.
In the meantime, we encourage service providers in California to have their agents register in the Representative Accountability Database (RAD) as soon as possible to obtain a Representative ID. Obtaining a Representative ID is the first step in getting access to USAC systems. If USAC cannot automatically confirm an agent’s identity, they will be asked to submit documentation to confirm their information.
We also encourage service providers in California to review usac.org/Lifeline, our most recent webinar on Navigating USAC’s Systems, and the following pages:
November 19, 2025
November Monthly System Maintenance
USAC will perform scheduled monthly system maintenance on Friday, November 21, from 10 p.m. to 6 a.m. ET on Saturday, November 22.
The production environments of the following systems are impacted, and users will not be able to perform transactions:
- National Verifier Portal
- National Verifier Carrier API
- National Lifeline Accountability Database (NLAD)
- Lifeline Claims System (LCS)
- Representative Accountability Database (RAD)
We apologize for any inconvenience this may cause.
Note: All scheduled maintenance dates for NV and NLAD are available on the USAC website.
November 17, 2025
November System Maintenance
Ad Hoc System Maintenance, November 19
USAC will perform an ad-hoc system maintenance on Wednesday, November 19 from 9 p.m. to 2 a.m. ET on Thursday, November 20.
The production environments of the following systems are impacted:
- National Verifier Portal
- National Verifier Carrier API
We apologize for any inconvenience this may cause.
November 12, 2025
November System Maintenance
Ad Hoc System Maintenance, November 19
USAC will perform an ad-hoc system maintenance on Wednesday, November 19 from 9 p.m. to 2 a.m. ET on Thursday, November 20.
The production environments of the following systems are impacted:
- National Verifier Portal
- National Verifier Carrier API
We apologize for any inconvenience this may cause.
