August 20, 2025
August Monthly Maintenance Reminder
Monthly System Maintenance, August 22
USAC will perform scheduled monthly maintenance starting Friday, August 22 from 10 p.m. to 3 a.m. ET on Saturday, August 23.
The production environments of the following systems are impacted:
- National Verifier Portal
- National Verifier Carrier API
- National Lifeline Accountability Database (NLAD)
- Lifeline Claims System (LCS)
- Representative Accountability Database (RAD)
- Affordable Connectivity Claims System (ACCS)
We apologize for any inconvenience this may cause.
Note: All scheduled maintenance dates for NV and NLAD are available on the USAC website.
August 5, 2025
ACP User Systems Access Removal
On August 26, 2025, access to the Affordable Connectivity Program (ACP) systems will end. USAC will remove ACP user access to the Affordable Connectivity Claims System (ACCS) and the National Lifeline Accountability Database (NLAD) and will also remove ACP reporting capabilities. Service providers who participated in both the ACP and Lifeline will continue to have access to their Lifeline workflows and Lifeline data in NLAD.
Service providers may submit downward revisions in ACCS until August 26 at 5 p.m. ET. After that date, providers should email Form497@usac.org to submit downward revisions.Â
What was the ACP?
The ACP provided a discount of up to $30 per month for broadband services for eligible consumers. Consumers who lived on qualifying Tribal lands received enhanced support of up to $75 per month toward broadband services. The ACP ended on June 1, 2024.
If service providers have questions about the ACP system access removal, please email LifelineProgram@usac.org with the subject line ACP System Access Removal.
August 1, 2025
August System Notice
System Maintenance, August 3
USAC will perform an ad hoc system maintenance starting Sunday, August 3 from 9 a.m. to 12 p.m. ET.
The production environments of the following systems are impacted:
- National Verifier Carrier API
- National Lifeline Accountability Database (NLAD)
- Lifeline Claims System (LCS)
- Representative Accountability Database (RAD)
- Affordable Connectivity Claims System (ACCS)
We apologize for any inconvenience this may cause.
July 16, 2025
July Monthly Maintenance Reminder
Monthly System Maintenance, July 18
USAC will perform scheduled monthly maintenance starting Friday, July 18 from 10 p.m. to 3 a.m. ET on Saturday, July 19.Â
The production environments of the following systems are impacted:Â
- National Verifier Portal
- National Verifier Carrier API
- National Lifeline Accountability Database (NLAD)
- Lifeline Claims System (LCS)
- Representative Accountability Database (RAD)
- Affordable Connectivity Claims System (ACCS)
We apologize for any inconvenience this may cause.
Note: All scheduled maintenance dates for NV and NLAD are available on the USAC website.
