Reimbursement

After providing eligible consumers with Lifeline-supported service, a service provider must submit a claim to receive reimbursement.

Service providers must submit one reimbursement claim for each month they are claiming support through the Lifeline Claims System (LCS).  Service providers have up to one year after the data month to submit originals and upward revisions.

You can access LCS via the National Lifeline Accountability Database (NLAD) by clicking the “Login” button below. LCS users must have 497 Officer or 497 User credentials in order to access the system.

Review the Funding Disbursement tool to view disbursements and see how a particular disbursement was calculated.

Want to learn more? Review our Reimbursement FAQs.