COVID-19 Update: USAC remains open for business—Washington, DC office closed. Learn more about USF program responses.

Customer Eligibility

Consumers qualify for Lifeline through income or through participation in a Lifeline-qualifying program. Only one Lifeline benefit is allowed per household.

Determine Eligibility with the National Verifier

Service providers must use the Lifeline National Eligibility Verifier (National Verifier) to determine eligibility for consumers (except in California, Oregon, and Texas – the National Lifeline Accountability Database (NLAD) opt-out states). Visit the National Verifier How to Use page for more information.

Consumer Eligibility

Income-Based Eligibility

A consumer may be eligible for Lifeline-supported service if they have a gross annual household income at or below 135 percent of the federal poverty guidelines. Visit the Income Eligibility page to review the income eligibility chart.

Program-Based Eligibility

A consumer may be eligible for Lifeline-supported service if they participate in SNAP, Medicaid, or another Lifeline-qualifying program. Visit the Program Eligibility page to see the full list of qualifying programs.

Eligibility for Enhanced Support

Lifeline subscribers that live on federally-recognized Tribal lands can receive discounts of up to $25 per month in addition to the standard benefit amount. Visit the Enhanced Lifeline Support page to learn more.

One Lifeline Benefit per Household

A household is anyone living at the same address who share income and household expenses.

Household Worksheet must be completed any time more than one subscriber at a single residential address receives Lifeline-supported service, or when a new consumer applies for service at an address where there is already a subscriber receiving the Lifeline benefit.