Subscribe
Payments
Open Data
Sign In
Search for:
Search
Toggle navigation
Menu
About
Column 1
About Home
Universal Service
Leadership
Appeals & Audits
Appeals
Beneficiary and Contributor Audit Program (BCAP)
PQA Program
Column 2
Tribal Nations
Programs
Learn
Reports & Orders
Annual Report
FCC Filings
FCC Orders
Supply Chain
Column 3
Affordable Connectivity Program (ACP)
COVID-19 Telehealth Program
Emergency Broadband Benefit Program (EBBP)
Emergency Connectivity Fund
Column 4
Careers
Procurement
Contact USAC
Submit a Whistleblower Alert
File a Complaint
E-Rate
Column 1
E-Rate Home
Get Started
Applicant Process
Before You Begin
Competitive Bidding
Selecting Service Providers
Applying for Discounts
Application Review
Starting Services
Invoicing
Before You’re Done
Column 2
Service Provider Process
Before You Begin
Obtain a SPIN (498 ID)
Responding to Bids
Winning the Bid
Starting Services
Invoicing
Before You’re Done
Tribal Libraries Pilot Program
Column 3
Resources
Announcements
Appeals & Audits
Document Retention
E-Rate Productivity Center (EPC)
E-Rate Systems Consolidation
Forms
Glossary of Terms
Tools
Upcoming Dates
Column 4
Learn
Videos
Webinars
E-Rate News Brief
In-Person E-Rate Training Events
Tribal Training
EPC/BEAR Training Sites
FAQs
Contact Us
Rural Health Care
Column 1
RHC Home
Get Started
Commitment Info
Service Providers
Healthcare Connect Fund Program
Determine Eligibility of Your Site
Develop Evaluation Criteria & Select Services
Evaluate Bids & Select Service Provider
Submit Funding Requests
Review Your Funding Commitment Letter (FCL)
Post-Commitment Actions
Invoice USAC
Submit Annual Report
What is a Consortium?
Column 2
Telecommunications Program
Determine Eligibility of Your Site
Prepare For Competitive Bidding & Request Services
Evaluate Bids & Select Service Provider
Submit Funding Requests
Review Funding Commitment Letter (FCL)
Invoice USAC
Column 3
Connected Care Pilot Program
Additional Program Guidance
FCC Report and Order 19-78
Funding Year Overview
Authorizations
Competitive Bidding Exemptions
Document Retention
FCC Orders and Resources
Resources
Announcements
Appeals & Audits
Forms
My Portal
Sample Documents
Tools
Upcoming Dates
Column 4
Learn
Videos
Webinars
Newsletter
FAQs
Contact Us
Lifeline
Column 1
Lifeline Home
Get Started
Join Lifeline as an ETC
Rules and Requirements
Advertise Lifeline
Appeals and Audits
Forms
Minimum Service Standards
Orders
Record Keeping
Column 2
Income Eligibility
Enhanced Tribal Benefit
National Verifier (NV)
How to Use NV
Eligibility Verification
Recertification
Lifeline Claims System (LCS)
How to Claim Reimbursement
Column 3
National Lifeline Accountability Database (NLAD)
How to Use NLAD
Subscriber Management
Representative Accountability Database (RAD)
How to Register
Column 4
Learn
Videos
Webinars
FAQs
Resources
Announcements
Program Data
State and Federal Partners
Upcoming Dates
Contact Us
High Cost
Column 1
High Cost Home
Get Started
Funds
CAF Phase II Model
CAF Phase II Auction
ACAM
Revised ACAM
ACAM II
Enhanced ACAM
CAF Broadband Loop Support
Rural Digital Opportunity Fund
Rural Broadband Experiments
Alaska Plan
PR/USVI Funds
Mobility Funds
Legacy Funds
Column 2
Annual Requirements
Submit Data in the HUBB
File FCC Form 481
Annual ETC Certification
Performance Measures Testing
Mixed Merger Requirements
Column 3
Resources
Announcements
Appeals & Audits
Deployment Verification Reviews
FCC Rural Broadband Accountability Plan
Forms and Filing Deadlines
Glossary of Terms
High Cost Reference Guide
Rules & Orders
Tools
Upcoming Dates
Column 4
Learn
Videos
Webinars
FAQs
Contact Us
Service Providers
Column 1
Service Providers Home
Get Started
Contributing to the USF
Who Must Contribute
How to Use E-File
Register for a 499 ID
Manage Your 499 ID
Forms to File
When to File
What to Expect After Filing
Making Revisions
Column 2
Making Payments
How to Pay
Contribution Factors
Invoices
Late Payments, DCIA, Red Light
Billing Disputes
Credit Balance Refunds
Annual True-Up Process
Non-USAC Payments
Request Invoice Copy
Column 3
Participating in a USF Program
How to Use E-File
Register for a 498 ID
Manage Your 498 ID
Disbursement Schedules
DATA Act
Resources
Announcements
Appeals and Audits
Forms & Instructions
Glossary of Terms
Multi-Factor Authentication
Quick Links
Upcoming Dates
Column 4
Learn
Videos
Webinars
Newsletter
FAQs
Contact Us
Toggle navigation
Menu
About USAC
About Home
Appeals & Audits
Tribal Nations
Reports & Orders
Affordable Connectivity Program (ACP)
COVID-19 Telehealth Program
Emergency Broadband Benefit Program (EBBP)
Emergency Connectivity Fund
Careers
Procurement
Contact USAC
E-Rate
E-Rate Home
Get Started
Applicant Process
Service Providers Process
Resources
Learn
Contact Us
Rural Health Care
Rural Health Care Home
Get Started
Commitment Info
Service Providers
Healthcare Connect Fund Program
Telecommunications Program
Connected Care Pilot Program
Additional Program Guidance
Resources
Learn
Contact Us
Lifeline
Lifeline Home
Get Started
Rules and Requirements
Income Eligibility
Enhanced Tribal Benefit
National Verifier (NV)
Lifeline Claims System (LCS)
National Lifeline Accountability Database (NLAD)
Representative Accountability Database (RAD)
Learn
Resources
Contact Us
High Cost
High Cost Home
Get Started
Funds
Annual Requirements
Resources
Learn
Contact Us
Service Providers
Service Providers Home
Get Started
Contributing to the USF
Making Payments
Participating in a USF Program
Resources
Learn
Contact Us
Subscribe
Payments
Open Data
Sign In
USAC
Lifeline Announcement
Resolved: Lifeline Support Center Calls Disrupted
Resolved: Lifeline Support Center Calls Disrupted
