How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

ACP User Systems Access Removal

On August 19, 2025, access to the Affordable Connectivity Program (ACP) systems will end. USAC will remove ACP user access to the Affordable Connectivity Claims System (ACCS) and the National Lifeline Accountability Database (NLAD) and will also remove ACP reporting capabilities. Service providers who participated in both the ACP and Lifeline will continue to have access to...

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August System Notice

System Maintenance, August 3

USAC will perform an ad hoc system maintenance starting Sunday, August 3 from 9...

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July Monthly Newsletter

  • FCC Announces Updated Minimum Service Standards and Voice-Only Phase-Out Extension
  • ...

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July Monthly Maintenance Reminder

Monthly System Maintenance, July 18

USAC will perform scheduled monthly maintenance...

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June Lifeline Newsletter

  • USAC Webinars Page Enhancements
  • New RAD Acceptable...

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