Upcoming Dates

11/12
2025
November Monthly Webinar
12/10
2025
December Monthly Webinar

See full calendar

Resources

How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Get Started

Announcements

November System Maintenance

Oct 31, 2025

Ad Hoc System Maintenance, November 7 

USAC will perform an ad-hoc system maintenance on Friday, November 7 from 10 p.m. to 2 a.m. ET on Saturday, November 8.

The production environments of the following systems are impacted:

  • National Verifier Portal
  • National Verifier Carrier...

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Update: Lifeline National Verifier Login Issue

Oct 30, 2025

USAC is aware that users have been experiencing difficulties accessing the National Verifier service provider portal. The...

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October System Maintenance Reminder

Oct 29, 2025

USAC will perform an ad-hoc system maintenance on Thursday, October 30 from 10 p.m. to 1 a.m....

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Update: Lifeline National Verifier Login Issue

Oct 28, 2025

USAC is aware that users have been experiencing difficulties accessing the National Verifier service provider portal. The...

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Lifeline National Verifier Login Issue

Oct 27, 2025

USAC is aware that users may be experiencing difficulties accessing the National Verifier service provider portal. At...

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Read more announcements