How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

October Monthly System Maintenance

USAC will perform scheduled monthly system maintenance on Friday, October 16, from 10 p.m. to 3 a.m. ET on Saturday, October 17.

The production environments of the following systems are impacted:

  • National Verifier Portal
  • National...

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Reminder: Ad-Hoc System Maintenance on October 10

USAC will perform an ad-hoc system maintenance on Saturday, October 10, from 8 a.m. to 4 p.m....

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Ad-Hoc System Maintenance on October 10

USAC will perform an ad-hoc system maintenance on Saturday, October 10, from 8 a.m. to 4 p.m....

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California Continued Eligibility Issues: Update

USAC is aware that certain outreach and reporting issues affected the California continued eligibility process.

  • Reminder: Maintain Accurate Designation Orders
  • Review Latest...

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