Contact Us

The High Cost team is here to support stakeholders. Find contact information for High Cost service providers below. For information about what the High Cost Customer Service Center (CSC) can and cannot help you with, see the High Cost Customer Service Center Tips guide.

Phone: (844) 357-0408
Reach our knowledgeable agents Monday-Friday 8 a.m. to 8 p.m. ET. 

Email: HCQuestions@usac.org 
Provide a few key details in your email and we will get back to you shortly.

If you are a service provider with questions regarding your SPIN/498 ID, please visit the Service Providers Contact Us webpage.