RFP USAC-26-009 – Customer Service Center and CRM O&M BPO Services
The Universal Service Administrative Company (“USAC”) is seeking proposals from qualified offerors to provide managed full-suite customer service professional services and technology, supporting Universal Service Fund (“USF”) Program Participants (“Participants”) throughout all phases of their participation as described in the following solicitation. Note: In order to access the Virtual Reading Room please email a signed […]
