How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

Update: Lifeline National Verifier Login Issue

USAC is aware that users have been experiencing difficulties accessing the National Verifier service provider portal. The issue is ongoing and USAC encourages service providers to help consumers apply through the National Verifier consumer portal in the meantime. 

USAC continues to actively work on a resolution. We apologize for any inconvenience this may be causing.

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October System Maintenance Reminder

USAC will perform an ad-hoc system maintenance on Thursday, October 30 from 10 p.m. to 1 a.m....

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Update: Lifeline National Verifier Login Issue

USAC is aware that users have been experiencing difficulties accessing the National Verifier service provider portal. The...

Read More
Lifeline National Verifier Login Issue

USAC is aware that users may be experiencing difficulties accessing the National Verifier service provider portal. At...

Read More
October System Maintenance Reminder

USAC will perform scheduled monthly system maintenance starting Friday, October 24 from 10 p.m. to 3 a.m. ET...

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