How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

Lifeline Newsletter – January 2026

  • Reminder: FCC Form 555 Submission Window Closing Soon
  • Reminder: FCC Order on California Effective February 1
  • 2026 Recertification to Begin in February
  • Lifeline Program Compliance Reminder: Commissions for Enrollment Representatives
  • USAC will perform an ad-hoc system maintenance on Thursday, January 29, from 9 p.m. to 10 p.m....

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Ad Hoc System Maintenance

USAC will perform an ad-hoc system maintenance on Tuesday, January 27, from 9 p.m. to 10 p.m....

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Intermittent Issues in Lifeline Systems Resolved

USAC is aware that users may have been experiencing intermittent issues performing transactions in the National Verifier,...

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January System Maintenance

USAC will perform scheduled monthly system maintenance on Friday, January 23, from 9 p.m. to 3 a.m. ET...

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