April 24, 2024
Ad-hoc System Maintenance
USAC will be conducting an ad-hoc system maintenance to the following staging environments starting on Monday, April 29 from 3 p.m. to 5 p.m. ET:
- National Lifeline Accountability Database (NLAD)
- Lifeline Claims System (LCS)
- Affordable Connectivity Claims System (ACCS)
The production environments will not be affected. We apologize for any inconvenience this may cause.
Note: All scheduled maintenance dates for NLAD and NV are available on the USAC website.
April 17, 2024
April Monthly Maintenance Reminder
System Maintenance
USAC will perform a scheduled monthly maintenance starting Friday, April 19 from 10 p.m. to 3 a.m. ET on Saturday, April 20.
The production environments of the following systems are impacted:
• National Verifier Portal
• National Verifier Carrier API
• National Lifeline Accountability Database (NLAD)
• Lifeline Claims System (LCS)
• Representative Accountability Database (RAD)
• Affordable Connectivity Claims System (ACCS)
We apologize for any inconvenience this may cause.
Note: All scheduled maintenance dates for NLAD and NV are available on the USAC website.
April 15, 2024
Intermittent Issues in Lifeline and ACP Systems Resolved
USAC is aware that users were experiencing unexpected intermittent issues with Lifeline and Affordable Connectivity Program (ACP) systems, including the Representative Accountability Database (RAD) and National Lifeline Accountability Database (NLAD) that began this morning.
All systems have been restored, we apologize for the inconvenience this may have caused.
April 15, 2024
Intermittent Issues in Lifeline and ACP Systems
USAC is aware that users are experiencing unexpected intermittent issues with Lifeline and Affordable Connectivity Program (ACP) systems, including the Representative Accountability Database (RAD) and National Lifeline Accountability Database (NLAD) that began this morning. Intermittent issues may be occurring in other systems as well.
USAC is actively working on resolving the issues. We apologize for the inconvenience this may cause.
April 12, 2024
Intermittent Issues in Lifeline and ACP Systems Resolved
USAC is aware that users were experiencing unexpected intermittent issues with Lifeline and Affordable Connectivity Program (ACP) systems, including the National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD), Lifeline Claims System (LCS), and the Affordable Connectivity Claims System (ACCS) that began this morning.
All systems have been restored, we apologize for the inconvenience this may have caused.
